Summary
Overview
Work History
Education
Skills
Interests
Timeline
PERSONAL MENUTIE
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AKASH KUMAR BHUJABAL

Baripada

Summary

Dynamic retail management professional with a proven track record in leading store operations and driving significant sales growth. Strong commitment to team collaboration and results-oriented strategies ensures adaptability to evolving market demands. Expertise includes inventory management, exceptional customer service, and effective staff training, complemented by outstanding problem-solving and communication skills. Passionate about enhancing the shopping experience and optimizing overall store performance to achieve business objectives.

Overview

14
14
years of professional experience

Work History

Store Manager

Reliance Jio Infocomm Limited
Baripada, India
02.2024 - Current
  • Advance monthly sales acquisition and revenue goals for Jio products and services (e.g., SIM cards, JioFiber, 5G devices)
  • Established a culture centered on customer needs to drive satisfaction. Managed resolutions for customer queries and escalations to enhance experiences. Maintained high standards of customer satisfaction through proactive feedback management.
  • Established customer-centric culture, managing resolutions for queries and escalations to enhance satisfaction and maintain high standards through proactive feedback management.
  • Oversaw daily opening and closing tasks, enforcing visual merchandising practices to attract customers and ensuring hygiene compliance for a welcoming atmosphere.
  • Handled daily cash deposits with compliance and accuracy, conducted reconciliations for financial reporting, and monitored profitability to support business performance.

Odisha Secretariat & Odisha Legislative Assembly
05.2019 - 01.2024

overseeing legislative files, drafting correspondence, and processing documentation to higher authorities (e.g., deputy secretary, speaker's office).

safeguarding assembly proceedings, managing historical records and providing search/copy logs.

administering office setup, managing attendance and casual leave (CL) records, and facilitating efficient daily office functions.

STORE MANAGER

VODAFONE
05.2014 - 01.2019
  • Cultivating relationships with key decision-makers in target organizations for business development.
  • Engage with clients to propose most suitable product offerings and nurture connections for ensuring repeat business.
  • New product communicated to retailers efficiently and trained on new scheme.
  • Manage service claims and provide solutions for customer inquiries.
  • Essential factor is gross device selling postpaid connection retention mpesa
  • Developed strategy for company's product planning, sharing insights with management and distributors. Collaborated with boss and distributors to align on strategic objectives and execution plans. Presented comprehensive product planning scheme to enhance market positioning and sales growth.
  • Coordinating and organizing to fulfill preset goals within time, quality, and cost parameters

DSE

VODAFONE
Baripada, India
04.2012 - 03.2014
  • Executing sales initiatives that fulfill target goals with main accountability and additional responsibilities.
  • Establishing and cultivating new streams for revenue enhancement, tracking sales and collections.
  • Strategizing and allocating individual and team responsibilities to fulfill set targets on schedule.
  • Examining and interpreting market demands and responses and communicating.

Education

Bachelor of Arts - Political Science

Utkal University
Bhubaneswar
04.2001 -

No Degree - Post Graduate Diploma in Computer Applications

Institute of Computer Academy
Baripada
04.2001 -

Skills

Customer service management

Employee training

Store merchandising

Team development

Interests

Cricket, Chess, Carrom

Timeline

Store Manager

Reliance Jio Infocomm Limited
02.2024 - Current

Odisha Secretariat & Odisha Legislative Assembly
05.2019 - 01.2024

STORE MANAGER

VODAFONE
05.2014 - 01.2019

DSE

VODAFONE
04.2012 - 03.2014

Bachelor of Arts - Political Science

Utkal University
04.2001 -

No Degree - Post Graduate Diploma in Computer Applications

Institute of Computer Academy
04.2001 -

PERSONAL MENUTIE

  • Marritical status : Single
  • Permanent address : C\o Bijay Bhujbal, At- Wr No- 1, Baripada, Pin-757001.
AKASH KUMAR BHUJABAL