JYOTI DUTT JOSHI
Senior Executive - Inside Sales
A3- 2206, Panchsheel Greens 2, Noida,UP
Summary
Dynamic Senior Executive in Inside Sales and Marketing with over 8 years of proven success in driving revenue growth, enhancing market penetration, and elevating brand visibility across competitive landscapes. Expertise in lead generation, digital marketing, pipeline development, and account-based selling fuels the creation of targeted marketing campaigns that effectively close complex deals in both B2B and B2C environments. Exceptional communication skills, combined with a data-driven approach, foster strong relationships and ensure customer success. Results-oriented leader with an entrepreneurial mindset, adept at forging strategic alliances and aligning initiatives to achieve optimal profitability.
Overview
8
8
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Senior Executive - Inside Sales
360 Degree Cloud Technologies
12.2025 - Current
- Results-driven Senior Sales Executive with experience in inside sales, account management, lead generation, and customer engagement for Salesforce-native SaaS solutions at 360 Degree Cloud Technologies.
- Skilled in managing end-to-end sales cycles, handling key accounts, conducting product demos, nurturing enterprise prospects, and driving revenue growth across CRM, WhatsApp, CTI, and AI-powered communication solutions.
- Proven ability to build long-term client relationships, identify business requirements, manage stakeholder expectations, and collaborate with cross-functional teams to deliver tailored solutions that enhance customer communication and operational efficiency.
- Adept at outbound prospecting, pipeline management, consultative selling, account retention, upselling opportunities, and leveraging CRM platforms to consistently achieve sales targets and improve customer satisfaction.
Senior Executive – Inside Sales & Marketing
Ozonetel Communication Pvt Ltd
03.2023 - Current
- Surpassed quarterly sales targets by 150-200%+ consistently by executing high-conversion outbound and inbound sales campaigns.
- Managed the entire SaaS inside sales cycle, including lead qualification, product demonstrations, proposal management, and deal closure consistently meeting or exceeding monthly and quarterly sales targets.
- Successfully drove renewals for subscription-based SaaS products, maintaining high client retention rates through proactive engagement and timely contract management.
- Identified and executed upsell and cross-sell opportunities within existing accounts by mapping client needs with product features leading to a measurable increase in average revenue per account (ARPA).
- Built strong relationships with C-level stakeholders and key decision-makers to deepen account penetration and establish long-term strategic partnerships.
- Conducted Quarterly Business Reviews (QBRs) to assess account health, showcase ROI, and align product roadmaps with clients evolving business needs.
- Partnered with Customer Success and Product teams to ensure smooth onboarding, adoption, and expansion within SMB accounts.
- Maintained clean and accurate CRM data (LeadSquared/CRF/NetSuite, etc.) for sales forecasting, renewal tracking, and account planning.
- Delivered tailored SaaS solutions and renewal plans based on usage analytics, feedback loops, and market trends, enhancing customer satisfaction and reducing churn.
- Closed 30 lakh in new business across SMB and mid-market segments through a combination of inbound & outbound prospecting and lead nurturing.
- Conducted competitive research and customer segmentation to identify and penetrate high-potential markets.
- Telecommunication - SAAS Product
Marketing Executive
IDCUBE IDENTIFICATION SYSTEMS PVT LTD
09.2018 - 03.2023
- Successfully organized and participated in Intersec the largest security show in the MEA region, along with closed-door events, partner meets, and high-impact industry gatherings to boost brand presence and engagement.
- Led multiple digital marketing initiatives, driving targeted lead generation and significantly enhancing brand visibility across online channels.
- Negotiated and secured cost-effective vendor contracts, resulting in substantial annual savings for the marketing budget while ensuring high-quality deliverables.
- Spearheaded SEO optimization efforts by enriching the website with keyword-driven, high-quality content to enhance search engine rankings and promote core products and services.
- Took full ownership of corporate social media platforms planning, posting, campaign execution, and team training to maintain consistent brand communication and audience engagement.
- Managed end-to-end content development, ensuring alignment with evolving services and offerings across both online and offline platforms.
- Collaborated closely with internal sales teams and external partners to develop and execute account-based marketing (ABM) strategies, delivering qualified leads and identifying new business opportunities.
- Built a robust internal marketing operations system, including the creation of a marketing database from scratch (0 to 10K+ active contacts), streamlining the MDF request process, and optimizing the LinkedIn company page for strategic outreach.
- Designed and launched targeted email marketing and digital ad campaigns that generated 300+ qualified leads and improved lead conversion by 30%.
- Collaborated with product and marketing teams to create sales enablement content (case studies, product sheets, email sequences), improving proposal win rate by 18%.
- Managed a CRM database of over 10,000 leads and accounts, optimizing segmentation and automation for improved engagement.
- Designed and developed creative marketing collateral such as social media graphics, emailers, event invitations, brochures, flyers, datasheets, case studies, and technical documents, including user manuals.
- Intelligent access control and identity management platform—SAAS based Company
Marketing & Admin Executive
CLEAN & SHINEY
01.2018 - 09.2018
- Managed end-to-end corporate marketing functions, encompassing brand management, product launches, advertising, development of marketing collateral, and coordination of corporate events and social engagements.
- Conceptualized and designed a wide range of marketing materials, including flyers, posters, and emailers, effectively driving traffic, enhancing engagement, and strengthening client relationships.
- Introduced and executed innovative social media strategies, covering content creation, design, and campaign management, resulting in a 60% increase in global brand visibility and web presence.
- Oversaw multi-functional responsibilities, leading the Marketing department while simultaneously managing Admin and HR functions, effectively supervising a team of five professionals.
- Engaged in direct client interactions to gather feedback, support promotional efforts, and nurture long-term business relationships.
- Home Cleaning & Car Washing services
- Marketing Executive Core Responsibilities & Achievements
Education
MA - History
KUMAUN UNIVERSITY
Haldwani, IN07-2017
BSC - PCM
KUMAUN UNIVERSITY
Haldwani, IN04.2015
Skills
Inside sales expertise
Targeted marketing strategy formulation
Prospective client engagement
Digital marketing strategy
Experience with CRM and marketing tools
Collateral development expertise
Execution of marketing campaigns
Strategic market analysis
Pipeline development expertise
Familiarity with multiple CRM platforms
Skilled in analytics and design tools
Proficient in Zoho Campaigns and LinkedIn Campaign Manager
Graphic design using Canva and Adobe Illustrator
Productivity tools proficiency
Inside sales expertise
Go-to-market strategy development
Lead tracking management
Skilled in persuasive communication and negotiation
Effective cross-team communication
Renewal negotiation and sales enhancement
Organizational proficiency
Effective team contributor
Client engagement
Problem-solving expertise
Certification
Digital Marketing Course, Digiperform, Dec 2024
Timeline
Senior Executive - Inside Sales
360 Degree Cloud Technologies
12.2025 - Current
Senior Executive – Inside Sales & Marketing
Ozonetel Communication Pvt Ltd
03.2023 - Current
Marketing Executive
IDCUBE IDENTIFICATION SYSTEMS PVT LTD
09.2018 - 03.2023
Marketing & Admin Executive
CLEAN & SHINEY
01.2018 - 09.2018
BSC - PCM
KUMAUN UNIVERSITY
MA - History
KUMAUN UNIVERSITY
CAREER ASPIRATION
"To build a successful career in sales and marketing by driving business growth through strategic planning, customer-centric solutions, and data-driven campaigns—while continuously evolving with market trends and delivering measurable impact on brand visibility and revenue."
FAVORITE QUOTE
1. “Stop selling. Start helping.” ~ – Zig Ziglar
2. “Your most unhappy customers are your greatest source of learning.” — Bill Gates
3. “The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.” — Peter Drucker
Hobbies & Interests
Reading, dancing, and gardening, reflecting creativity, continuous learning, and a balanced lifestyle.