Adobe Photoshop
Jyoti Goher
Fresher
Mumbai
Summary
Hardworking and Passionate with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals. I hold excellent time management and problem solving skills.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Marketing Intern
AOS ORWELL
Port Harcourt
2022.10 - 2023.12
- Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
- Helped with planning and hosting of marketing events.
- Contributed to mock-ups, email campaigns, and social media content.
- Collaborated with team members to help expand marketing channels.
- Performed office administrative duties to enhance team cohesiveness.
- Participated in brainstorming meetings to develop marketing collateral.
Customer Service Representative
EOS (EUREKA OUTSOURCING SOLUTIONS)
Mumbai
2019.02 - 2020.11
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided primary customer support to internal and external customers.
- Updated account information to maintain customer records.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Tracked customer service cases and updated service software with customer information.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Bachelor of Arts - Mass Communication And Journalism
Amity University Dubai
Dubai 2020.09 - 2023.08
Diploma - Cyber Law
Asian School Of Cyber Laws
Mumbai 2014.12 - 2015.05
Diploma - Alternative Dispute Resolution
Dr.D.Y.Patil College Of Law
Mumbai 2016.03 - 2017.03
Diploma - Intellectual Property Rights Law
Dr.D.Y. Patil College of Law
Mumbai 2016.01 - 2017.03
Diploma - Corporate Law
Dr.D.Y.PATIL COLLEGE OF LAW
Mumbai 2017.07 - 2018.01
Diploma - Legal Drafting
Dr.D.Y.Patil College Of Law
Mumbai 2017.12 - 2018.12
HSC - Commerce
Vasant Vihar High School And Junior College
Mumbai 2011.02 - 2013.05
SSC -
Vasant Vihar High School And Junior College
Mumbai 2001.04 -
Skills
Training and Development
undefinedSoftware
Adobe Premiere Pro
Adobe After Effects
Adobe Ilustrator
Canva
Certification
Certified [Marketing Intern], [AOS ORWELL] - [15th October 2022 till 2nd December 2022]
Hobbies
Dancing is what I like most. Reading is one of my extracurricular pursuits. I enjoy travelling whenever I get the chance, and I also enjoy connecting with people on social networking sites since I can learn a lot from each person. In addition, I like participating in community events and volunteering. I have taken part in several volunteer activities.
Timeline
Marketing Intern
AOS ORWELL
2022.10 - 2023.12
Certified [Marketing Intern], [AOS ORWELL] - [15th October 2022 till 2nd December 2022]
2022-10
Bachelor of Arts - Mass Communication And Journalism
Amity University Dubai
2020.09 - 2023.08
Customer Service Representative
EOS (EUREKA OUTSOURCING SOLUTIONS)
2019.02 - 2020.11
Diploma - Legal Drafting
Dr.D.Y.Patil College Of Law
2017.12 - 2018.12
Diploma - Corporate Law
Dr.D.Y.PATIL COLLEGE OF LAW
2017.07 - 2018.01
Diploma - Alternative Dispute Resolution
Dr.D.Y.Patil College Of Law
2016.03 - 2017.03
Diploma - Intellectual Property Rights Law
Dr.D.Y. Patil College of Law
2016.01 - 2017.03
Diploma - Cyber Law
Asian School Of Cyber Laws
2014.12 - 2015.05
HSC - Commerce
Vasant Vihar High School And Junior College
2011.02 - 2013.05
SSC -
Vasant Vihar High School And Junior College
2001.04 -
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