Jyoti Jangra
Salesforce Developer
Rohtak
Summary
Experienced with Salesforce development, focusing on creating and optimizing custom CRM applications. Utilizes Apex, Visualforce, and Lightning components to enhance functionality and user experience. Track record of managing projects efficiently, ensuring timely delivery and effective team collaboration.
Overview
10
10
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification
Work History
Salesforce Developer
TATA CONSULTANCY SERVICES
04.2021 - Current
- Overall, I have 9.10 years of IT industry experience in Salesforce Admin, Salesforce Development, SQL Development, PL/SQL Development, and support of applications.
- Developing scalable, secure, and customized solutions using tools such as Apex, Visualforce, and Lightning Web Components to meet business requirements.
- Hands-on experience with the Salesforce Lightning Builder and Salesforce Lightning components.
- Worked on Process Builder, Lightning flows, and Workflow rules for the automation of business processes.
- Designing and developing custom tabs, validation rules, approval processes, and auto-response rules for automating business logic.
- Writing SOQL and SOSL queries with consideration of governor limits to export bulk data and data modifications.
- Implementing pick lists, dependent picklist, lookups, master-detail relationships, validations, and formula fields for the custom objects.
- Conducting training sessions for the UAT users to use the Salesforce Knowledge application.
- Working on integrating AppExchange applications with Salesforce.
- Experience in CRM business processes, like Lead Management, Opportunity Management, Account Management, and Case Management.
- Ability to accept challenges and adapt to new technologies quickly.
- Developed customized reports and dashboards for various departments, enabling better decisionmaking.
- Ensured code quality by following best practices and conducting thorough unit testing before deployment into production environments.
- Optimized day-to-day operations through the creation of workflow rules, approval processes, and process builders.
- Supported organization-wide change management initiatives pertaining to the adoption of new features or enhancements within the Salesforce platform.
- Assisted in troubleshooting technical issues related to Salesforce platform, providing prompt resolution to minimize downtime.
- Improved data quality by implementing validation rules and customizing page layouts in Salesforce.
- Collaborated with cross-functional teams to gather requirements and deliver tailored Salesforce solutions.
- Updated programs as per user needs and developed codes that were in accordance to specifications.
- Enhanced user experience by designing and implementing custom Salesforce solutions.
- Tested functionality, performed debugging and carried out modifications to conduct quality checks.
Senior Software Engineer
Wipro
06.2015 - 04.2021
- Optimized SQL queries and stored procedures, reducing execution time by significant percentages.
- Integrated multiple data sources into one unified view using views or joins in SQL queries.
- Developed ETL processes using SSIS packages for loading data from various sources into a data warehouse environment.
- Utilized CRM software o import data from Excel sheets into leads, accounts, and contacts.
- Executed role hierarchies, shared rules, and recorded level permissions to provide shared access among different users.
- Managed the development process from design through testing to deployment of new products or features in Salesforce environment.
- Developed workflows for automated lead routing, lead escalation and email alerts.
- Maintained data cleanliness and accuracy by adding custom validation rules and custom formulas, reports, and dashboards.
- Built automated workflows, triggers, and processes using Apex classes and Visualforce pages.
Education
Bachelor of Science - Computer Science
Shaheed Rajguru College of Applied Sciences
Skills
Apex development
Lightning Web Components
SOQL queries
Data integration
CRM analytics
Process automation
Team collaboration
Visualforce pages
Workflow management
Functional testing
Salesforce development and design
Salesforce administration
Certification
⦁ Salesforce Certified Administrator (SU20) Certified By: Salesforce
⦁ Salesforce Certified Platform Developer I Certified By: Salesforce
⦁ Salesforce Certified Platform Developer I Certified By: Salesforce
Timeline
Salesforce Developer
TATA CONSULTANCY SERVICES
04.2021 - Current
Senior Software Engineer
Wipro
06.2015 - 04.2021
Bachelor of Science - Computer Science
Shaheed Rajguru College of Applied Sciences
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