Jyoti Jonwal

Banking

Mumbai,MH

Summary

Skilled at helping customers and business accounts to meet financial needs by developing customized product and service solutions. Well-versed in solving routine and complex financial problems. Good communication, multitasking and conflict resolution skills.

Overview

Languages

years of post-secondary education

year of professional experience

Work History

Senior Officer

ICICI Bank

Mumbai, Maharashtra

11.2020 - Current

Opened, closed and updated accounts for customers.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products and services.
Provided advice on different bank products and financial options.
Evaluated client financial positions and identified most appropriate banking products.
Produced and executed loan packages.
Generate leads for Home loan,Gold loan,Personal lone,life and general insurance and proceed them efficiently.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Education

Bachelor of Science - Computer

BAMU University

Aurangabad

06.2015 - 03.2018

Skills

Consumer banking

undefined

Additional Information

Personal Details

Date of Birth- 03/04/1998

Nationality- Indian

Marital Status- Married

Gender- Female

Hobbies

Listening Music, Making firends, Visiting new places.

Timeline