Jyoti Kiran

Intern

HDFC Bank

06.2018 - 08.2018

Enhanced customer satisfaction by efficiently addressing and resolving banking inquiries.
Streamlined bank processes for improved operational efficiency through detailed analysis and recommendations.
Served as a valued member of the bank''s internship program, consistently receiving positive feedback from supervisors and colleagues.
Supported branch operations by accurately processing transactions, including deposits, withdrawals, wire transfers, and loan payments.
Contributed to positive branch performance by consistently meeting or exceeding sales targets.
Strengthened client relationships with effective communication and personalized financial solutions.
Assisted in the development of marketing strategies to attract new clients and increase bank revenue.
Managed confidential client data securely, ensuring proper storage in adherence to bank policies and regulatory requirements.
Increased account openings by delivering informative presentations on various banking products during outreach events at local universities and businesses.
Supported management in preparing comprehensive reports for review in staff meetings, enabling data-driven decision-making processes within the branch operation.
Provided exceptional service to high-net-worth clients, ensuring their unique financial needs were met with tailored solutions.
Improved cross-selling efforts by identifying customers'' financial needs and recommending appropriate banking products and services.
Educated customers on online banking and mobile banking applications.
Established rapport with new clients to increase satisfaction and loyalty.