Jyoti Kisan Jadhav

GRATUITY CLAMIS

➤ End to end processing of group claims adhering to the TAT defined for transactions
➤ Knowledge of all fund based transactions
➤ Checking Registration of members against whom Death / Resignation / Retirement claims need to be settled to NAV Related, Fund Base Transaction.

➤ Preparing MIS for claim related Transactions
➤ Ensuring adherence of TAT for processing all the transaction.
➤ Solving queries through Emails & Calls among user department.
➤ Coordination with group service team.
Maintaining & providing MIS as per business requirement.
Preparing reports manually for non-system products (NAV & Fund Base Related)
➤Preparing the claims related checklist. (Maker and Checker Checklist)
➤Preparing and confirm Trial Balance File at the end of every

month and share to respective team.
➤ Share Claims communication docs for client as per their requirement for Death, Gratuity &
Superannuation Transactions.
➤ System enhancement to reduce manual activities and to increase the accuracy Escalation management via IRDA, senior management

ON AND OFF TEAM

➤Working in group operation team

➤Data Analysis

➤Call id mapping

➤ Communication send it to client

➤ Working under unknown team, decongestion team, ons and off team and renewal team

• Excellent in conveying the client's requirement to the team leader
• A customer oriented and excellent communicator
• Excellent in converting the cold calls into new assignment
• Expertise in taking follow up on a daily basis
• Expertise in working with a team
• Event management and counseling to the audience present
• Have handled Zee Marathi calling's and counseling
• Have handled Thema education vertical candidates calling and getting them on board
• My work profile also included checking pilot logbook on an alternative basis
• Have done counseling for Aadharshila (NGO)

• Directing guests and answering their questions
• Greeting and welcoming guests and providing them with a positive first impression of the organization
• Taking care of housekeeping, staff accommodation, office maintenance, food and transportation arrangements
• Prepare and issue ID cards for employee
• Update and maintain office records
• Negotiate and place orders with vendors for stationery, marketing collaterals and other office supplies
• Handling internal audits
• Notifying other workers of visitor arrival
• Maintaining security and telecommunications systems
• Keeping office secure by following procedures, monitoring logbooks, and issuing visitor badges
• Complying with procedures, rules, and regulations on keeping a safe and clean reception area
• Documenting and communicating various actions, irregularities, and continuing needs
• Contributing to the team by accomplishing tasks as needed
• Answering the telephone; taking and relaying messages; providing information to callers
• Providing administrative and clerical support
• Preparing letters and documents
• Receiving and sorting mail and packages
• Job Profile -

• Teaching subject Marathi, History
• Since One Year Job Profile: -