Listening song
Jyoti Kumari
Hotel Management
Jehanabad bihar ,BR
Summary
Proactive Food and Beverage Associate with a track record of enhancing customer satisfaction and streamlining operations at Novotel Chennai Sipcot. Skilled in staff supervision and time management, adept at addressing customer complaints to bolster loyalty. Demonstrates exceptional discipline and punctuality, ensuring peak period efficiency without compromising service quality.
Overview
1
1
year of professional experience
1
1
Certification
2
2
Languages
Work History
Food and Beverage Associate
Novotel Chennai Sipcot
08.2024 - Current
- Efficiently handled customer complaints by swiftly addressing issues and offering appropriate resolutions to maintain loyalty among patrons.
- Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
- Enhanced customer satisfaction by providing exceptional service and addressing dietary concerns.
- Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
Food and Beverage Associate
Golconda Resort and Spa
09.2023 - 06.2024
Education
Diploma In Hotel Management - Hotel Management
Nips School of Hotel Management
Kolkata06.2024
Intermediate Certificate - Arts
Bihar Board Open Schooling Examination
Bihar07.2019
Matrix -
Manas Vidyalaya
Bihar03.2016
Skills
Discipline
Certification
Industrial training
Interests
Applying for
Applying for Team leader or F&B Executive .
To grow in this carrer and take one step ahead for our future
Timeline
Food and Beverage Associate
Novotel Chennai Sipcot
08.2024 - Current
Food and Beverage Associate
Golconda Resort and Spa
09.2023 - 06.2024
Industrial training
07-2022
Diploma In Hotel Management - Hotel Management
Nips School of Hotel Management
Intermediate Certificate - Arts
Bihar Board Open Schooling Examination
Matrix -
Manas Vidyalaya
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