Jyoti Makwana

Dynamic Sr. Billing Executive with extensive experience at Mission Gastrocare Hospital, excelling in billing management and patient care. Proven track record in Mediclaim processing and corporate billing, coupled with strong leadership skills. Adept at optimizing workflows and enhancing patient satisfaction through effective communication and problem-solving.

• Sr. Billing Executive & Admin, Mission Gastrocare Hospital, Vadodara, Vadodara, Gujarat, 390010, 06/01/24, Present
• OP Billing Executive, Aadicura Super Specialist Hospital Pvt. Ltd, Vadodara, Vadodara, Gujarat, 390010, 12/01/21, 06/01/24
• TPA Co-ordinator & Account/Billing Manager, Baroda Laparoscopy Hospital (Dr. Pankaj Khandelwal), Vadodara, Vadodara, Gujarat, 390010, 04/01/07, 12/01/21
• Front Desk Officer, Sujay Hospital (Dr. Ajay Bhandarkar), Vadodara, Vadodara, Gujarat, 390010, 01/01/05, 12/01/07
• Front Desk Officer, Deep ICU, Vadodara, Vadodara, Gujarat, 390010, 6 months
• Front Desk Officer, Baroda Imaging Center, Vadodara, Vadodara, Gujarat, 390010, 3 months

• Ability to multitask and prioritize tasks effectively.
• All computer related work.
• All Mediclaim/cashless procedure and queries.
• Working with Hospital software as well as related upgrades.

• Date of Birth: 11/01/86
• Nationality: Indian
• Marital Status: Divorced
• Religion: Hindu

• English
• Hindi
• Gujarati

10/01/23, The Manager, P & A Department, An Application for the Post of as EX. BILLING, Respected Sir/Madam, It has been learnt from reliable source that some post lying vacant under your kind control. I’m humble to offer my services for the same. I am enclosing my brief Curriculum Vitae for your kind consideration., If, given a chance to me I will try my level best to satisfy my superiors to the entire satisfaction, with my Hard Honest Work., Thanking you., Yours faithfully., Jyoti Makwana

• Handle all management responsibility like Admin assistant, Front desk management, staff management, hospital management, housekeeping management, stock management, Floor & TPA coordinator.
• Handle account of all doctor’s share as well as hospitals party payment.
• Handle all software management as well as all kind of computer works.
• Independently work for Mediclaim/cashless procedure.
• Supervise staff performance as well as solve the problems of patients and their related requirements.
• Update Room wise details as and when patient gets admitted/discharged & clarify bills/amount to patients/relatives.
• Conduct patient bill assessment on daily basis for all indoor-patients and initiate patient relatives for advance deposits, wherever the bill exceeds the credit limit.
• Co-ordinate with the Ward, OT Staff, Housekeeping Department and other relevant departments for discharge process leading to timely patient bill raising.
• Explain about formalities and insurance procedures before admission & after discharge. Co-ordinate & follow up with various TPA’s for Claim process and prepare the final bills according to description and process them according to contract.
• Complete hand over and takeover at shift Change.
• Maintain Register. (IPD/ OPD, Stock, Cash, Cheq, Lab, Attendance Register).
• Handle walk in customers and internal sales staff queries also.
• Data entry of application Forms. Medical, Co-ordination.
• Handle all IPD & OPD Billing, Credit Cell (TPA), Looking after day-to-day discharge, cash credit online Collection, Corporate billing as per MOU with different Corporate Tie-ups.
• TPA/ Corporate File Ready for submission and online submission in portals and mailing.
• Reimbursement queries solution, making package.
• Handle capturing as well as editing operation movies.
• Participated in process of Hospital NABH (Baroda laparoscopy Hospital).