JYOTI M WADHWANI
Pune
Summary
Dynamic Senior Consultant at Infosys Limited with expertise in business analysis and process optimization. Successfully modernized customer portals and revamped API infrastructure, enhancing user experience and operational efficiency. Proven SCRUM Master adept at stakeholder engagement and driving data quality management initiatives, ensuring compliance and continuous improvement in complex environments.
Overview
17
17
years of professional experience
Work History
Senior Consultant
Infosys Limited
Pune
09.2024 - Current
- Modernized customer portal to enhance user experience and streamline access.
- Revamped API infrastructure to improve integration capabilities and operational efficiency.
- Served as business functional specialist for leading European bank, driving strategic initiatives.
- Collaborated with cross-functional teams to identify and implement solutions for client needs.
Business Analyst
Infosys Ltd
Charlotte
04.2022 - 08.2024
- Redesigned legacy monolithic applications into microservices architecture for large consumer reporting agency.
- Authored technical user stories and screen mock-ups, clarifying requirements with product owners.
- Facilitated grooming sessions to define product backlog, ensuring readiness for upcoming sprints.
- Managed JIRA reports to analyze project progress, track issues, and predict performance.
- Created functional scenarios for API endpoint testing using Soap UI, Postman, and JMeter.
Senior Business Analyst
Infosys Ltd
Pune
07.2020 - 03.2022
- Company Overview: Leading US bank
- Creation & management of live Data Attribute mapping (Process Mapping, Data Controls, Data Lineage, Event Trigger, etc.) for Customer Due Diligence Application.
- Identifying Core & Non-core Data Attributes.
- Conducting stand-up SCRUM meetings as SCRUM Master to support and engage in weekly touchpoint, backlog grooming sessions and daily SCRUM calls.
- Supporting BSC Leads by reviewing user stories, screen mock-ups and clarifying requirements with product owners.
- Leading US bank
- Implemented a Data Quality management process that incorporates a cycle of continuous analysis, observation and improvement to ensure the quality of customer due diligence data meets regulatory scrutiny.
- Performed data forensics, issue management and root cause analysis capability for data quality issues.
- Provided the level of collaboration between business and IT and create a foundation to drive correction of data issues and improve the overall data management process.
Business Analyst
Infosys Ltd
Minneapolis
02.2017 - 06.2020
- Company Overview: Leading US bank
- Implementation of Data Quality Movement Controls for Customer Due Diligence onboarding application.
- Acting as the single point of contact for supporting on-boarding presentations.
- Identifying the Data Movement control gaps for Customer Due Diligence Application and implemented mitigation controls by reading Splunk Logs to handle various data movement and data quality failures.
- Conducting daily stand-up SCRUM meetings as the SCRUM Master to support various Scrum Events i.e., Sprint Planning, Sprint Retrospective.
- Conducting requirements gathering sessions and workshops for system study, identifying gaps and map to-be process, issue clarifications, review documentation, analysis of as-assessment/audit report, identifying high level process/system changes.
- Leading US bank
Lead Analyst
Wipro Ltd
Pune
04.2015 - 08.2015
- Company Overview: Leading US bank
- As per BCBS (Basel Committee on Banking Supervision) Implemented of Credit Risk Reconciliation on Microsoft Visio, Microsoft Project, Power Point, Excel and MS Project for all the US Extended Entities.
- Leading US bank
Business Analyst
Infosys Ltd
Pune
04.2013 - 04.2015
- Analyzed business processes to help understand and manage the current environment, identify gaps, duplications, and redundancies, and identify opportunities for improvement.
- Gathered and documented customer requirements, detailed functional design specifications, and system documentation.
Analyst
Axa Business services Pvt ltd
Pune
03.2012 - 04.2013
- Processing Disbursement Requests and Invoices via Email & Fax.
- Creating Vouchers, Disbursement Requests & Settlements for Payments in PeopleSoft.
- Reviewing Invoices and checking the requests of the same for the payments.
- Preparing Monthly reports and assisting in month-end closing.
- Working on Auditing Activities such Taxation, Accounts payable, etc.
- Reconciliation of Payments and monitoring of accounts to ensure payments are made up to date & resolve any discrepancies.
Senior Associate
State Street Syntel Sourcing Pvt. Ltd
Pune
07.2008 - 02.2012
- Company Overview: Transition project from leading banks to State Street managed by Syntel
- Analyzing the swift copies custodian/account wise i.e., what was received in swifts (MT950 & MT535) type (accounting/custody, trade/settled basis etc.).
- Automated manual accounts that were performed in excel to SSR Application, so that recon could be automated which will save the manual effort.
- Worked with Syntel IT to change the recon platform from SSR application to TLM application. Liaising with IT and Recon team for requirement gathering.
- Worked on Aged Cash discrepancy, taking necessary steps to resolve them. Coordinating with the custodian & internal teams on recon breaks.
- Provide the Exception report to management to eliminate the recon exceptions for cash & position recon which are greater than fifteen days.
- Monitor the SSR Application (Reconciliation tool) match rate daily.
- Identifies trial and missing balance cases & resolves them with the help of the reconciliation counterparts.
- Prepare and present (PPT) business review monthly to the client. Discussing the issues with them and giving suggestions to improve the production.
- Transition project from leading banks to State Street managed by Syntel
Education
Bachelor of Commerce (B. Com.) -
Pune University
Pune, Maharashtra, India01.2008
Skills
- Business Analysis
- Requirements gathering
- Process Optimization and Process Re-engineering
- Stakeholder Engagement
- Data Quality Management
- SCRUM Master
Timeline
Senior Consultant
Infosys Limited
09.2024 - Current
Business Analyst
Infosys Ltd
04.2022 - 08.2024
Senior Business Analyst
Infosys Ltd
07.2020 - 03.2022
Business Analyst
Infosys Ltd
02.2017 - 06.2020
Lead Analyst
Wipro Ltd
04.2015 - 08.2015
Business Analyst
Infosys Ltd
04.2013 - 04.2015
Analyst
Axa Business services Pvt ltd
03.2012 - 04.2013
Senior Associate
State Street Syntel Sourcing Pvt. Ltd
07.2008 - 02.2012
Bachelor of Commerce (B. Com.) -
Pune University
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