Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jyoti Narwal

Jyoti Narwal

Gurgaon

Summary

Accomplished Talent Manager with over 9 years of experience in diverse industries. Proven track record in developing and implementing recruitment, training, and conflict-resolution programs. Skilled in collaborating with cross-functional executives to create strategic personnel management strategies. Known for sharp insight in identifying improvement areas and driving initiatives to boost operational efficiency.

Overview

11
11
years of professional experience

Work History

Talent Acquisition Lead

Delhi Duty Free
07.2022 - 07.2025
  • Delhi Duty Free Services Pvt Ltd is one of the India’s biggest Travel Retail Organization.
  • Drive and support all hiring efforts for assigned teams
  • Effectively utilise hiring channels - Social Media (LinkedIn, Naukri), references and Internal channels
  • Understand the requirements in details and assess the candidates potential to match the role
  • Coordinate with the business leaders to keep them informed about the work progress, share relevant CVs post scrutiny, set up interviews, follow up for feedback and effectively close the positions.
  • Weekly Reporting on Work Progress to respective stakeholders in defined format
  • Prepare HR reports and Manning report
  • Engage in employer branding initiative
  • Employee engagement for corporate office employees i.e, Fundo Fridays, Festivals, Lunch with CEO, etc.
  • Internal job Posting
  • Payroll Processing - Brand wise
  • Employee Appraisals for all the Brands
  • Conducted compensation conversations with human resources and hiring managers to foster internal and external equity.
  • Administered employee benefits programs and assisted with open enrollment.
  • Collaborated with retail managers/ ADM's to identify and address employee relations issues.

Assistant Manager – Human Resource

Park Plus
02.2022 - 06.2022


  • Recruitment specialist in terms of strategizing, planning, Identifying sources, Orienting & positioning of Human resources as per the organization and project requirements.
  • Negotiating with candidates for offer & remuneration acceptance.
  • Head Hunting through various (Direct Phone calls, and emails).
  • Induction and Joining formalities of new joiners.
  • Initiating Criminal Verification of new joiners.
  • Background Verification with zonal team.
  • Preparing new joiner’s data for Employee code generation & HRMS
  • Issuing letter of Intent & Appointment letter
  • Making sure that both employees and management are satisfied with the decision and solution and resolving their grievances and keep them motivated.
  • Rewards & Recognition – Organizing official functions, Retail operation awards, Annual awards, Birthday & Anniversary Celebrations, recreational activities like picnic, sports & social activities etc.
  • Monthly Birthday emails and cards distribution, new born baby card & voucher distribution.

Senior Human Resources Executive - HRBP

Big Bazaar
05.2015 - 07.2018
  • Conduct hiring process for all Gurgaon stores (Ambience Mall, Omaxe city centre, Sahara Mall).
  • Induction and Joining formalities of new joiners for all stores.
  • Educated employees on company policy and kept employee code of conduct.
  • Provided updates on HR policy changes to employees to satisfy compliance and state laws.
  • Initiating Criminal Verification of new joiners.
  • Background Verification report of AM's and above across delhi ncr stores to share with zonal team.
  • Preparing new joiner’s data for Employee code generation & HRMS
  • Issuing letter of Intent & Appointment letter
  • Making sure that both employees and management are satisfied with the decision and solution and resolving their grievances and keep them motivated.
  • Rewards & Recognition – Organizing official functions, Retail operation awards, Annual awards, Birthday & Anniversary Celebrations, recreational activities like picnic, sports & social activities etc.
  • Monthly Birthday emails and cards distribution, new born baby card & voucher distribution.
  • Induct new employees on Training modules as per Zonal team.

Process Associate

Pietos Solutions
08.2014 - 05.2015
  • Managing the complete recruitment life cycle for sourcing the best talent from diverse sources after identification of manpower requirements as per the clients.
  • Conducting interviews for bulk hiring through on campus placements, off campus placements or through short listing responses from job portals of Naukri.com and timesjob.com.
  • Schedule & conduct interview of short-listed candidates & evaluate them as per their experiences & requirement of the job profile.
  • Making welcome calls for new joiner, sending welcome sms and emails for new joiner.
  • Conduct the documentation parts regarding the company formality & generate employee code.
  • Conducting references checks and coordinating with the IT Departments for setting up the work station tools & facilities for the prospective new joiners.
  • Facilitate bank & other legal requirements of the employee.
  • Furnish details of employee in attendance software for attendance counting.
  • Conduct induction training of new joiner regarding HR & IR Policies, Incentives and conveyance policy, rules & regulation of the company etc.
  • Organize employee engagement activities like sending congratulatory mail on birthday and Anniversary.
  • Selection of candidate for best performer award and delivering it ceremonially (monthly / Quarterly).
  • Good employee suggestion system.
  • Blog related to business issues.
  • Monthly session with all employee to address individual’s grievances or job related issues.
  • Making reports for various checks for the clients.
  • Conduct verification for various clients as per their requirements.
  • Follow up with vendors for various checks.
  • Update progress sheet.
  • Making billing inputs for clients and vendors.

Education

MBA - Human Resources Management

Army Institute of Management
Greater Noida

BBA - Human Resources Development

Government Girls College, Sector 14
Gurgaon, Haryana

Skills

  • Talent management
  • Policies implementation
  • Training development
  • Workforce planning
  • Succession planning
  • Benefits administration
  • Vendor relations
  • Grievance handling and redressal
  • Event management
  • Labor relations
  • Staff management

Timeline

Talent Acquisition Lead

Delhi Duty Free
07.2022 - 07.2025

Assistant Manager – Human Resource

Park Plus
02.2022 - 06.2022

Senior Human Resources Executive - HRBP

Big Bazaar
05.2015 - 07.2018

Process Associate

Pietos Solutions
08.2014 - 05.2015

MBA - Human Resources Management

Army Institute of Management

BBA - Human Resources Development

Government Girls College, Sector 14

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Jyoti Narwal