Jyoti Panda
Kolkata
Summary
Driven Senior Business Manager with 10+ years of experience in education, admissions, and academic operations. Proven expertise in student counseling, business development, event coordination, and team management. Adapt at driving enrollment growth, managing stakeholders, and supporting institutional expansion through strategic planning and execution.
Overview
15
15
years of professional experience
Work History
Senior Business Manager
NIEM
Kolkata
02.2019 - Current
- Served as Sr. Business Coordinator at NIEM(The Institute Of Event Management) for Kolkata & Lucknow.
- Identified leads through social media, networking events, and targeted marketing strategies, enhancing outreach effectiveness.
- Implemented strategic recruitment and marketing plans to increase applicant numbers.
- Analyzed market trends to identify growth opportunities for the organization.
- Developed and presented reports on business development activities and new initiatives, informing strategic decision-making.
- Established short-term and long-term goals for business team to achieve objectives.
- Managed escalated client inquiries professionally, fostering trust and reliability among clients.
- Collaborated with deans and prospective students, interpreting contracts and resolving issues.
- Monitored student course enrollment and faculty workloads to ensure smooth scheduling.
- Planned workshops and lectures to promote professional development opportunities.
- Mentored junior counselors and business executives
- Trained teams on student handling and conversion techniques.
- Guided students for career planning in event management
Senior Administrator
MADE-EASY
Kolkata
06.2017 - 01.2019
- Served as coordinator for GATE, IES, and other PSUs courses, providing guidance and support to students and parents.
- Coordinated responses to queries from parents and students, assisting in informed course selection and improving overall satisfaction.
- Assisted parents and students with academic needs and filing financial aid applications.
- Facilitated goal-setting sessions to address students' academic, emotional, and social concerns, promoting personal development and well-being.
- Processed online admissions and managed payment access through SAP/ERP system.
- Monitored faculty attendance and addressed their needs and inquiries effectively.
- Provided study materials and handouts tailored to various student streams.
- Collaborated daily with Marketing Team and generated reports for management review.
Admin
Little Angel Play School
Bhopal
02.2011 - 03.2012
- Directed overall operations for elementary school with students and faculty members.
- Coordinated with parents to address queries and ensure effective student placements.
- Facilitated communication between faculty and parents during Parent-Teacher Meetings.
- Addressed faculty needs and resolved inquiries promptly.
- Managed relationships with third-party vendors for procurement of stationery and educational equipment, ensuring timely availability.
- Organized outdoor picnics, sports events, and educational trips.
- Compiled and submitted detailed reports to higher management, enhancing visibility into school operations.
Education
Graduation in Arts -
Intellectual Institute of Management & Technology
New Delhi08-2009
Higher Secondary Examination - Accounting
Maheswari Balika Vidyalaya
Kolkata04-2004
Secondary Examination -
Jawaharlal Nehru Balika Vidyapith
Kolkata05-2002
Skills
- Business development and market analysis
- Client management and relationship building
- Strategic planning and execution
- Data reporting and insights
- Leadership and mentoring
Languages
English
Intermediate (B1)
B1
Hindi
Upper Intermediate (B2)
B2
Bengali
Elementary (A2)
A2
Oriya
Beginner
A1
Accomplishments
Expert Student Counselor.
Professional Strength
- Strong communication & negotiation skills
- High emotional intelligence in student handling
- Problem-solving & conflict resolution
- Multi-tasking in high-pressure environments
Timeline
Senior Business Manager
NIEM
02.2019 - Current
Senior Administrator
MADE-EASY
06.2017 - 01.2019
Admin
Little Angel Play School
02.2011 - 03.2012
Graduation in Arts -
Intellectual Institute of Management & Technology
Higher Secondary Examination - Accounting
Maheswari Balika Vidyalaya
Secondary Examination -
Jawaharlal Nehru Balika Vidyapith