Jyoti Sehgal

Accounts Receivable Management:

• Oversee the end-to-end credit & collections process, collaborate with the cash team to ensure timely payment application.
• Implement best practices for credit and collections, optimizing DSO (Days Sales Outstanding) and minimizing bad debt.
• Ensure compliance with company policies, accounting standards, and regulatory requirements.

People Management

• Lead and develop a team of accounts receivable professionals, providing coaching, guidance, and performance feedback.
• Foster a culture of accountability, teamwork, and continuous learning.
• Manage workload distribution, resource planning, and performance evaluations

Financial Reporting and Analysis

• Generate timely and accurate accounts receivable reports, metrics, and analysis for management review.
• Monitor key performance indicators (KPIs) and trends, identifying areas for improvement and risk mitigation.
• Partner with Finance and other departments to reconcile accounts, resolve discrepancies, and support audit requirements.

Cross-Functional Collaboration

• Work closely with Sales, PS Operations, global processes (RTR, FP&A, Credit & Collections), and IS Service desk to address customer inquiries, disputes, and billing issues.
• Collaborate with Finance, Treasury, and Legal departments on credit risk assessment, contract review, and revenue recognition

• Customer on-boarding, KYC validation and credit risk assessment / monitoring process.
• Ensuring timely and accurate billing to the customers.
• Revenue accounting & assurance in line with the accounting guidelines.
• Ensuring timely collections from the customers.
• DSO monitoring and working capital management.
• Customer's Disputes and Grievances resolution related to invoicing / credit notes / collections.
• Internal controls implementation and monitoring.
• SPOC for automations & digital interventions on the billing software and Oracle ERP AR module.
• Process champion for AR vertical. Led conceptualization and preparation of various policies and procedures.
• Additionally handled GL, Treasury, AP related activities during initial phase of the organization.
• Uplifted the financial hygiene. Completion of two statutory, Internal audits within the tenure.
• Built KPI and SLA Management.

• Led the Order to Cash Process for UK&I, US, EMEA
• Built and implemented the credit management process including KPIs and SLA.
• Responsible for revenue accounting and assurance and ensuring timely collections from the customers.
• Customer's Disputes and Grievances resolution related to invoicing / credit notes / collections.
• Spearheaded implementation of the ERP system.
• Led Governance, Controls & Risk Management.
• Uplifted the financial hygiene. Completion of three statutory audits within the tenure.
• Additionally handled Treasury, AP, Payroll, Employee T&E GL Accounting related activities during initial phase of the organization.
• SPOC for automations & digital interventions on the billing software and Oracle ERP AR module.

Handled end to end P2P process for 10 entities for India Operations.

• Handled Order to Cash Process for India Operations for 10 cities.
• Successful transition of O2C process from UK to India.
• Ensured timely and accurate billing to the customers.
• Customer dispute management related to billing/CN/DN

• Handled the P2P Process for India Operations
• Handled employee T&E for India Operations
• Month End Close
• Adhoc reporting