JYOTI SINGH
Kolkata
Summary
Detail-oriented and motivated professional with experience in client communication, data handling, and administrative support. Skilled in basic IT tools, data entry, and customer interaction. Strong ability to manage tasks efficiently under deadlines, with excellent communication skills in English, Hindi, and Bengali. Committed to delivering reliable services and supporting operational goals in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Tele Counselor
Mahavira Consultancy Services LLP
06.2023 - 05.2024
- Assisted clients with course inquiries and enrollment processes.
- Managed client records and updated database systems regularly.
- Performed follow-ups, counseling sessions, and resolved customer queries.
Education
B.Sc -
Maa Prabhavati Balika PG College
01.2021
HSC (12th) -
D Girls IC School and College (UP Board)
01-2015
SSC (10th) -
Samta Balika Inter College and School (UP Board)
01-2013
Skills
- Data Entry and Information Management
- Microsoft Office
- Internet Browsing and Online Research
- Email Communication
- Recruitment Support and Client Interaction
- CRM Systems
- Tele-counseling and Client Follow-ups
Accomplishments
Good computer knowledge
Languages Known
English
Advanced
C1
Hindi
Proficient
C2
Bengali
Advanced
C1
Timeline
Tele Counselor
Mahavira Consultancy Services LLP
06.2023 - 05.2024
B.Sc -
Maa Prabhavati Balika PG College
HSC (12th) -
D Girls IC School and College (UP Board)
SSC (10th) -
Samta Balika Inter College and School (UP Board)