Jyoti Verma
Ghaziabad
Summary
Developed strong leadership and administrative skills in hospitality environment, seeking to transition into new field. Skilled in managing teams and optimizing operational processes. Focused on delivering exceptional service and efficiency improvements in any professional setting.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Office Manager
BMS FORCE MOTORS Ltd.
07.2018 - Current
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Sound technical knowledge of Vehicle and all other Uses
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Developed effective communication channels within the team to improve decision-making process and problem-solving abilities.
- Established performance goals for employees and provided feedback on methods for reaching those milestones
- Knowledge of commercial vehicle operation, servicing, Products election and old vehicle exchange rates Estimation
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Knowledge of District level business planning & bank tie-up, RTO approval
- Appointed 13 sales team (For FML Project) network within one year at Taluka level for BMS Motors financial year 2018-2019 in UP
Internship : Marketing Executive
Force Motors Ltd
03.2018 - 04.2018
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Planned and executed events and marketing programs to increase qualified leads.
- Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
Training Intern
Suman Enterprises
01.2018 - 02.2018
Summer Intern
Reliance Communication
01.2018 - 02.2018
Education
MBA - HR And Marketing
BIMS
Lucknow, India01.2018
GRADUATION -
N.S.C. BOSE LUCKNOW
01.2016
XII -
G.G.I.C LUCKNOW
01.2013
X -
K.P. SHANKAR LUCKNOW
01.2011
Skills
- Customer service
- Team management
- Issue handling
- Effective planning
- Training and coaching
- Customer relations
- Microsoft Office Suite
- Effective multitasking
- Workflow optimization
Accomplishments
- Achieved highest volume in the month of July 2018
- Appointed 13 sales team (For FML Project) network within one year at Taluka level for BMS Motors financial year 2018-2019 in UP
Personal Information
- Date of Birth: 01/27/96
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Hobbies and Interests
- Listening to music
- Interacting with others
- Travelling
Disclaimer
I hereby declare that the particulars furnished above by me are true to the best of my knowledge and belief.
Certification
ADCA- Advance diploma in computer application
Languages
Hindi
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Front Office Manager
BMS FORCE MOTORS Ltd.
07.2018 - Current
Internship : Marketing Executive
Force Motors Ltd
03.2018 - 04.2018
Training Intern
Suman Enterprises
01.2018 - 02.2018
Summer Intern
Reliance Communication
01.2018 - 02.2018
MBA - HR And Marketing
BIMS
GRADUATION -
N.S.C. BOSE LUCKNOW
XII -
G.G.I.C LUCKNOW
X -
K.P. SHANKAR LUCKNOW
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