Jyotika Banerjee
Barrackpore
Summary
Organized professional with a background in office administration. Known for high productivity levels and the ability to efficiently complete tasks, ensuring smooth operations. Skilled in data entry, file management, and scheduling, with strong capabilities in multitasking and prioritizing workloads. Excel through communication, problem-solving, and adaptability, contributing to team success and operational excellence.
Overview
14
14
years of professional experience
Work History
Finance Operations Executive
Go Digit General Insurance Co Ltd
Kolkata
09.2018 - Current
- Developed and implemented financial policies and procedures to ensure compliance with internal controls.
- Managed the budgeting process, prepared forecasts and tracked progress against objectives.
- Monitored cash flow activities, including collections and payments, investments and banking relationships.
- Reviewed accounts payable and receivable functions to ensure accuracy of invoicing and payments.
- Created detailed reports outlining key trends in financial performance for senior management review.
- Performed regular reconciliations of bank accounts to ensure accuracy of transactions.
- Maintained accurate records for all transactions in accordance with organizational policy.
Operations Executive
BAJAJ CAPITAL INSURANCE BROKER
Kolkata
08.2015 - 12.2017
- Developed and implemented operational strategies to improve efficiency, reduce costs and increase customer satisfaction.
- Analysed business processes to identify areas for improvement and develop solutions to address them.
- Created reports on performance metrics such as inventory levels, production output, customer service ratings.
Back Office Associate
BHARTI AXA GENERAL INSURANCE LTD
Kolkata
05.2011 - 07.2015
- Performed data entry tasks, including entering customer and account information into databases.
- Reviewed documents for accuracy and completeness.
- Assisted customers with inquiries, requests and complaints in a timely manner.
- Monitored and updated customer accounts on a daily basis.
- Resolved discrepancies between physical inventory and system generated reports.
- Maintained records of all incoming and outgoing correspondence.
Education
Tally.Erp9 - Tally.Erp9
Tally Solution India
BARRACKPORE01-2011
High School Diploma -
Diploma & Adv. Diploma in Information Technology
West- Bengal Govt01-2010
Bachelor of Arts - Arts Education
Barrackpore Rastroguru Surendranath College
BARRACKPORE06-2008
H.S.E - Arts
Manmatha Nath Girls’ High School
BARRACKPORE01-2005
S.E - Arts
Manmatha Nath Girls’ High School
BARRACKPORE01-2003
Skills
- Internal controls
- Accounts payable and receivable
- Pricing strategy
- Bank reconciliation
- Credit analysis
- Financial reports
- Quarterly reporting
- Investor relations
- Revenue growth
- Stakeholder relations
Languages
Bengali
First Language
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Timeline
Finance Operations Executive
Go Digit General Insurance Co Ltd
09.2018 - Current
Operations Executive
BAJAJ CAPITAL INSURANCE BROKER
08.2015 - 12.2017
Back Office Associate
BHARTI AXA GENERAL INSURANCE LTD
05.2011 - 07.2015
Tally.Erp9 - Tally.Erp9
Tally Solution India
High School Diploma -
Diploma & Adv. Diploma in Information Technology
Bachelor of Arts - Arts Education
Barrackpore Rastroguru Surendranath College
H.S.E - Arts
Manmatha Nath Girls’ High School
S.E - Arts
Manmatha Nath Girls’ High School