Hi, I’m
Jyotika Chawla
Business Analyst 2-OTC AR
Noida
Summary
Highly skilled and detail-oriented Cash Application Specialist with more than 6 years of experience. Able to handle multiple projects in a high-pressure environment. Working independently with little to no supervision or as part of a team. Good understanding of overall process of cash applications. Being the SME, have timely addressed team’s queries and created Job aids/SOP’s for day to day tasks. Experienced in handling the team in manager’s absence and making sure tasks are completed timely and accurately.
Overview
7
years of professional experience
17
years of post-secondary education
Work History
ALIGHT-WIPRO
SME(BUSINESS ANALYST II) /BUSINESS ANALYST I /SENIOR ASSOCIATE
04.2019 - Current
Job overview
- Maintaining cash receipt records daily
- Completing SOX audits & providing data to EY
- Application of different modes of payments in People Soft 9.0 & Workday
- Applying inter-currency payments in workday
- Ensuring payments are applied as per remittance by checking all the shared mailboxes and payment backups
- Downloading bank statement & payment backups from the bank site
- Working on internal invoices, off-settings, and write-offs
- Assisting Collectors with cash application issue resolution and customer reconciliations
- Maintaining highest % of reduction in unapplied cash on the customer each month
- Conducting weekly audits to maintain accuracy in applying payments as a team
- Initiating refunds to customers for credit invoices and on accounts
- Doing GL recons each month and uploading to trintech
- Initiating month end activities each month
- Posting accrual entries after month end to show credit to receivables GL and debit to unapplied on account GL for payments posted under awaiting for allocation to move them from liabilities in order for the AR balance to be more accurately reflected for reporting purposes
- Following up with the team, ensuring all the files/reporting’s are sent on time
- Giving training to new joiners
- Creating SOP’s and Job Aid for each task to help the new joiners
- Helping onshore AR team (different entity) as well with their queries related to AR.
- Worked with IT as part of UAT team at the time of conversion of ERP from People Soft 9.0 to Workday to help remove issues with new tasks.
GENPACT, AR Cash Application – ABBOTT
11.2017 - 04.2019
Job overview
- Downloading bank statements daily
- Working on unapplied cash and allocating them on intended accounts and invoices
- Preparing unapplied cash report, it shows the status of unapplied/unaccounted money on a particular day/month
- Raising query on share point to allocate unapplied payment
- Timely payment application and invoice allocation
- Preparing SOX report every month for audit purpose.
Adcorp
Credit Controller
07.2016 - 10.2017
Job overview
- Handled the portfolio of an entire entity having 70+ accounts worth more than 30 million Rands
- Performed as an individual contributor to the process
- Following up with the customer on calls & emails, resolving issues for timely collection of monies
- Sending updated statements to the client at the beginning and at the end of the month for timely payments
- Prepared AR reports(Day Sales Outstanding), cash forecast and Dash board etc
- Weekly updating the invoice level and account level to work closely on each invoice and account to get it paid on time
- Making a monthly cash projection to forecast the money that will be received in that month
- Pulling weekly ageing report to keep close track on invoices for in time payment collection
- Providing ad-hoc reporting as and when requested by management
Education
Delhi UniversityNew Delhi
Bachelor Of Commerce
06.2011 - 06.2014
New Green Field SchoolNew Delhi
03.1997 - 03.2011
Skills
MS-Excelundefined
Accomplishments
- Lean trained and tested
- Received various appreciations from client
- Certified for various corporate program
- HR-Catalyst
- Gold Trainer
Timeline
SME(BUSINESS ANALYST II) /BUSINESS ANALYST I /SENIOR ASSOCIATE
ALIGHT-WIPRO
04.2019 - Current
GENPACT, AR Cash Application – ABBOTT
11.2017 - 04.2019
Credit Controller
Adcorp
07.2016 - 10.2017
Delhi University
Bachelor Of Commerce
06.2011 - 06.2014
New Green Field School
03.1997 - 03.2011
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