Summary
Overview
Work History
Education
Skills
INTERNSHIPS
LEADERSHIP & POSITIONS OF RESPONSIBILITY
Timeline
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Jyotirmayee Bidika

New Delhi

Summary

Results-driven supply chain and inventory professional with over 6 years of experience in managing IT asset lifecycles, vendor relationships, procurement cost analysis, and project execution. Currently handling Google Cloud product operations at HCL Technologies, with a key focus on driving inventory decisions, improving inbound/outbound flows, and scaling vendor programs. Proven ability in using SQL to generate automated dashboards, analyzing VAR performance, and optimizing supply chain costs through TCO studies. Strong alignment with Amazon’s VSP goals of operational efficiency, availability improvement, and program adoption.

Overview

9
9
years of professional experience

Work History

Lead Consultant & Contract Manager

HCL Technologies (Google Client)
Gurgaon
11.2021 - Current
  • - Spearheaded Total Cost of Ownership (TCO) analysis for IT assets across the entire supply chain lifecycle—from procurement to retirement—for Google’s internal use.
  • - Evaluated Value Added Resellers (VARs) on acquisition pricing and fulfillment efficiency, identifying the most cost-effective partners and reducing sourcing costs.
  • - Analyzed operational cost drivers such as logistics, provisioning, imaging, support, and device lifecycle to improve procurement decision-making.
  • - Built SQL-based dashboards to track weekly pricing, vendor performance, and downstream cost trends.
  • - Reduced equipment expenditure by 60% through sourcing optimization and tighter vendor control.
  • - Developed and scaled Google’s Saksham Service Desk, resulting in a 98% successful onboarding rate by implementing robust BAU and audit procedures.
  • - Collaborated with cross-functional stakeholders and the MIS team to create visual data tools and drive automation in vendor operations.
  • - Supported Google Cloud (GCP & PSO) sales ops as DSS Contract Manager, integrating workflows through Salesforce (Vector).

Marketing & Operations Manager

The Jhabier Store
Bhubaneswar
12.2017 - 02.2020
  • - Designed and implemented full-scale marketing strategies (online/offline), achieving 30% growth in customer acquisition and revenue.
  • - Managed a team of 6 while coordinating supply chain and sales functions.
  • - Liaised with enterprise clients for B2B issue resolution and ensured timely delivery of services.

Technical Analyst

IBM India
12.2016 - 12.2017
  • - Provided backend tech support for B2B clients like State Street Bank.
  • - Maintained device performance, implemented patches, and coordinated IT asset maintenance.

Education

Post Graduate Diploma in Management (PGDM) -

ITM Business School
Mumbai, India
01.2021

B.Tech - Computer Science

JIIT
Noida, India
01.2016

Skills

  • Inventory & Supply Chain Management
  • TCO & Cost Optimization Analysis
  • SQL (Dashboarding & Reporting)
  • Vendor Relationship & Program Management
  • Project Management & SOP Implementation
  • GCP PSO Salesforce (Vector)
  • Excel (Advanced) Root Cause Analysis
  • Forecasting Asset Lifecycle Planning
  • Cross-functional Collaboration

INTERNSHIPS

  • Edelweiss Financial Services | Portfolio Management Intern
  • - Managed a client investment portfolio with 15% ROI, surpassing benchmarks.
  • Govt. of Andhra Pradesh – AP Janmabhoomi Initiative
  • - Created fundraising content and digital strategy for a state-run social initiative.

LEADERSHIP & POSITIONS OF RESPONSIBILITY

  • - Senior Placement Coordinator, ITM Mumbai – Led employer outreach and placements
  • - Head Coordinator, JMUN – Organized and led Model UN conferences

Timeline

Lead Consultant & Contract Manager

HCL Technologies (Google Client)
11.2021 - Current

Marketing & Operations Manager

The Jhabier Store
12.2017 - 02.2020

Technical Analyst

IBM India
12.2016 - 12.2017

Post Graduate Diploma in Management (PGDM) -

ITM Business School

B.Tech - Computer Science

JIIT

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