Jyotirmoy Sharma
IT Expert
Guwahati
Summary
Experienced IT professional with hands-on expertise in Windows OS management, domain server administration, and enterprise IT support. Currently working as Senior Executive – IT, managing CSOS-based systems and ensuring smooth IT operations. Strong background in system administration, networking, and end-user support in high-volume environments.
Overview
1
1
year of professional experience
Work History
System Administrator
Tatwa Technologies Ltd
07.2021
- Overall in charge of IT for the Guwahati Location and have to maintain 2 IT-Executive And 1 Electrician.
- Windows OS Management, Formatting and reinstallation Windows 7, 8, 10, 11, Server 2012.
- AD User Management (Creating server domain users, adding computer to domain).
- Adding Salt minions to salt server, Installation or required software via salt stack.
- Maintenance over 250+ PC where agent seat and attend calls of client’s Customer.
- Escalate Biometric Report and keeping report daily. Preparing IT asset record weekly.
- PC and system issues and troubleshoot.
- LAN IO Installing, switching, installing network.
- ISP Related issue troubleshooting, also escalation the same to concern team.
- Www.tatwa.com
- Designation: System Administrator
- Duration:
Sr Executive IT
Ruralshores Business Services Pvt Ltd
09.2024 - Current
Working as Senior Executive – IT, responsible for day-to-day IT operations.
Managing and maintaining CSOS-based systems.
Windows OS installation, formatting, and reinstallation (Windows 7, 8, 10, 11 & Server 2012,2022).
Handling Windows OS management, including installation, configuration, and troubleshooting.
Maintained and supported 250+ csos system and 50 windows system used by call center agents.
Active Directory user management (creating domain users, adding computers to domain).
Providing technical support and ensuring system uptime and performance.
Maintaining and managing all IT asset.
Education
Graduation - undefined
Guwahati University
01.2024
H.S - undefined
AHSEC
01.2021
HSLC - undefined
SEBA
01.2018
Skills
System monitoring
Remote Access
Network troubleshooting
Software installation
Desktop troubleshooting
System updates
Hardware troubleshooting
System upgrades
Technical support
IT documentation
User management
Patch management
Nagios monitoring software
Hardware installation
LAN and WAN control
IP addressing and subnetting
Data backup
Problem-solving abilities
DECLARATION
I Do Herby That All the above Mentioned Fact Declared by me are true and correct to the best of knowledge. DATE ............... Signature (Jyotirmoy Sharma)
Technical Qualifications
- Completed 1 Year Diploma in DCA (Diploma in Computer Application) From AICSM (All India Computer Saksarta Mission, Guwahati.
- Completed 1 Year Diploma in ADHEN (Advance Diploma In Hardware Engineering And Networking) From AICSM (All India Computer Saksarta Mission, Guwahati.
Timeline
Sr Executive IT
Ruralshores Business Services Pvt Ltd
09.2024 - Current
System Administrator
Tatwa Technologies Ltd
07.2021
Graduation - undefined
Guwahati University
H.S - undefined
AHSEC
HSLC - undefined
SEBA