Jyotsana Bisht
Noida
Summary
Proven Client Relationship Executive at TVS Showroom (Ishwar Automobilles), adept in consultative selling and upselling techniques, excelled in elevating customer satisfaction through active listening and effective query management. Demonstrated multitasking prowess and team-building skills, significantly enhancing client onboarding and service delivery processes.
Overview
4
4
years of professional experience
Work History
Education Counsellor
Little Angel Public School
Dharchula
02.2021 - 09.2024
Key Roles and Responsibilities
- Guided secondary students in academic planning, subject selection, and career exploration.
- Conducted career counseling sessions and provided information on colleges.
- Addressed students' emotional, social, and behavioral challenges, fostering a supportive environment.
- Collaborated with parents and teachers to monitor student progress and address individual needs.
- Designed programs to enhance student skills, including time management, study techniques, and stress management.
- Maintained detailed records of counseling sessions and prepared progress reports for school administration.
Education
Master of Arts - Sociology
Uttarakhand University (SOL)
Baluwakot08-2023
Bachelor of Arts - Sociology, Psychology, English
Uttarakhand University (SOL)
Baluwakote07-2022
Senior Secondary Education - PCB
GIC
Baluwakote08-2018
Skills
- Proficiency in Data Management: Skilled in data entry and management using Microsoft Office Suite (Word, Excel, PowerPoint)
- Communication Skills: Strong verbal and written communication abilities in both English and Hindi
- Time Management: Effective organizational and time management skills, adept at handling multiple tasks efficiently
- Client Relationship Management: Experienced in resolving client queries and ensuring customer satisfaction
- Marketing Knowledge: Basic understanding of marketing strategies and policy distribution within the insurance sector
- Team Collaboration: Proficient in coordinating with teams to ensure seamless project execution and operations
- Problem-Solving: Capable of addressing complex operational challenges with sound decision-making skills
- Technical Proficiency: Familiar with basic technical and administrative software tools
- Adaptability and Learning: Quick to learn new technologies and processes, demonstrating flexibility in dynamic environments
- Independent Work Ethic: Ability to work independently with high levels of accuracy and attention to detail
Languages
Hindi
First Language
English
Elementary (A2)
A2
Personal Details
Father Name- RameshSingh
Martial Status- Married
Sex- Female
Current City- Noida, Sector 99, Pincode- 201303
Timeline
Education Counsellor
Little Angel Public School
02.2021 - 09.2024
Master of Arts - Sociology
Uttarakhand University (SOL)
Bachelor of Arts - Sociology, Psychology, English
Uttarakhand University (SOL)
Senior Secondary Education - PCB
GIC
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