
Dynamic Operations Manager with proven expertise in process improvement and team leadership. Excelled at Solaimalai Groups by enhancing operations across 14 depots, significantly increasing profit. Skilled in operations management and problem-solving, with a strong focus on customer satisfaction. Achieved notable success in cross-functional team collaboration and strategic planning.
1. HANDLED 14 DEPOTS ACROSS 5 LOCATIONS.
2. HAVING EXPERIENCE IN HANDLING AND SECOND LEG LOGISTICS IN FOOD , FMCG , ELECTRONICS AND REALTY SEGMENTS.
3. HANDLED WARE HOUSING AND LOGISTICS FOR AMUL , BIRLA WHITE , BIRLA OPUS , MEDIMIX , TTK , RASNA , INFL AND UNIBIC IN ACROSS 5 LOCATIONS.
- ENSURING CUSTOMER SERVICE ,
- ENSURING CROSS SELLING ,
- HANDLED FRONT OFFICE AND BACK OFFICE ,
- MERCHANDISING AND RETAIL SALES EXPERIENCE.
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Operations management
Problem-solving
Customer service
Performance monitoring
Process improvement
Team leadership
Planning and implementation
Incidents management