Summary
Overview
Work History
Education
Skills
Timeline
Generic

K Balaji

'Operation Manager

Summary

Dynamic Operations Manager with proven expertise in process improvement and team leadership. Excelled at Solaimalai Groups by enhancing operations across 14 depots, significantly increasing profit. Skilled in operations management and problem-solving, with a strong focus on customer satisfaction. Achieved notable success in cross-functional team collaboration and strategic planning.

Overview

15
15
years of professional experience

Work History

Operations Manager

Solaimalai Groups
07.2021 - 11.2024

1. HANDLED 14 DEPOTS ACROSS 5 LOCATIONS.


2. HAVING EXPERIENCE IN HANDLING AND SECOND LEG LOGISTICS IN FOOD , FMCG , ELECTRONICS AND REALTY SEGMENTS.


3. HANDLED WARE HOUSING AND LOGISTICS FOR AMUL , BIRLA WHITE , BIRLA OPUS , MEDIMIX , TTK , RASNA , INFL AND UNIBIC IN ACROSS 5 LOCATIONS.


  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Increased profit by streamlining operations.

Operations Manager

AMWAY INDIA PVT LIMITED
04.2010 - 06.2021

- ENSURING CUSTOMER SERVICE ,

- ENSURING CROSS SELLING ,

- HANDLED FRONT OFFICE AND BACK OFFICE ,

- MERCHANDISING AND RETAIL SALES EXPERIENCE.

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  • Facilitated smooth collaboration between departments through clear communication channels.
  • Developed and implemented strategies to maximize customer satisfaction.

Education

Bachelor of Science - Pharmacy

DR. MGR MEDICAL UNIVERSITY
Chennai, India
04.2001 -

Skills

Operations management

Timeline

Operations Manager

Solaimalai Groups
07.2021 - 11.2024

Operations Manager

AMWAY INDIA PVT LIMITED
04.2010 - 06.2021

Bachelor of Science - Pharmacy

DR. MGR MEDICAL UNIVERSITY
04.2001 -
K Balaji'Operation Manager