K. DEV CHARAN
Contact Center Executive
Melakottaiyur
Summary
To work in a firm with a professional work driven environment where I can utilize and apply my knowledge, skills which would enable me to grow while fulfilling organizational goals.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
4
4
Languages
Work History
Team Coach – Contact center Executive
DHL EXPRESS INDIA PVT LTD
11.2018 - 01.2025
- Maintained and improved operational performance by completing action plans, resolving problems, and controlling implementations.
- Enhanced overall team productivity by creating a positive work environment and promoting open communication among team members.
- Boosted customer satisfaction ratings through consistent delivery of high-quality service.
- Continuously evaluated coaching methodologies and strategies, adjusting as needed to maximize effectiveness based on the unique needs for the business
- Participated in cross-functional team-building activities. Fir Yay Events.
HEAD COACH PRO
Yedidhya Tennis Center (NYTC)
06.2015 - 06.2018
- Developed athletes'' skills through personalized coaching, resulting in higher individual achievements.
- Prepared athletes for special competitions and tournaments.
- Mentored beginner players to foster sense of healthy competition and confidence prior to focusing on skill-building.
- Mentored young athletes, and prepared them for national-level tournaments.
- Designed structured training modules for player development.
Part-time senior coach
Jora Tennis Academy
01.2015 - 04.2015
- Implemented goal-setting initiatives for individual athletes and the entire team alike to foster a sense of purpose and direction throughout the season''s course.
- Assisted in organizing training camps and tournaments.
- Provided specialized coaching to players, focusing on skill enhancement and strategy development.
Head of media production
GOD’s LOVE MINISTRIES (TELE - EVANGILICAL PRODUCTION)
11.2014 - 02.2015
INTRENSHIP, for the Role of “asst. Cameraman” & “Asst. DOP”
Global Villagers Production House
01.2014 - 06.2014
- Developed creative solutions for challenging shooting situations, resulting in engaging visuals despite limitations or obstacles.
- Worked for famous Serial "Saranan Meenakshi"
Education
SSLC -
Madras Christian College of Higher Secondary School
01.2008 - 12.2008
12th Std - undefined
Madras Christian College of higher secondary school
01.2010 - 12.2010
B.sc - Visual Communication
A.M.JAIN COLLEGE of Arts And Science
Chennai 04.2014 - 12.2014
Skills
- Proficient in clear and concise messaging
- Efficient knowledge retention
- Adept at interpreting intricate guidelines
- Approachable demeanor
Clarity in communication
Team collaboration
Extra-Curricular Activities
Actively participating in the national circuit AITA (ALL INDIA TENNIS ASSOCIATION) Played and represented for university level tennis during Undergraduate Represented college at Inter-collegiate events and maintained No.2 Ranking for two consecutive years (2012 & 2013) Film making and have won many awards during Undergraduate Won awards for “BEST CAMERAMAN” at the KINO 2k12 film festival Won an award for “CREATIVE SCRIPT WRITING” 2011 - 2012 Photography award for “LINES AND CURVES” 2011
Interests
Tennis
Basketball
Film-making
Photography
<Enter your own>
- Father's Name: K.R.Nirmal kumar
- Date of Birth: 14.06.1993
- Gender: Male
- Nationality: Indian
- Marital Status: Single
- Religion: Hindu
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Accomplishments
- Achieved Photography Award for “Lines and Curves” – 2011.
- Best Cameraman Award – KINO 2K12 Film Festival.
- Multiple award winner in film-making competitions during undergraduate studies.
- Represented the university in tennis and maintained the No.2 ranking for two consecutive years (2012 & 2013).
Timeline
Team Coach – Contact center Executive
DHL EXPRESS INDIA PVT LTD
11.2018 - 01.2025
HEAD COACH PRO
Yedidhya Tennis Center (NYTC)
06.2015 - 06.2018
Part-time senior coach
Jora Tennis Academy
01.2015 - 04.2015
Head of media production
GOD’s LOVE MINISTRIES (TELE - EVANGILICAL PRODUCTION)
11.2014 - 02.2015
B.sc - Visual Communication
A.M.JAIN COLLEGE of Arts And Science
04.2014 - 12.2014
INTRENSHIP, for the Role of “asst. Cameraman” & “Asst. DOP”
Global Villagers Production House
01.2014 - 06.2014
12th Std - undefined
Madras Christian College of higher secondary school
01.2010 - 12.2010
SSLC -
Madras Christian College of Higher Secondary School
01.2008 - 12.2008
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