Summary
Overview
Work History
Education
Skills
Extra-Curricular Activities
Interests
<Enter your own>
Disclaimer
Accomplishments
Timeline
Generic
K. DEV CHARAN

K. DEV CHARAN

Contact Center Executive
Melakottaiyur

Summary

To work in a firm with a professional work driven environment where I can utilize and apply my knowledge, skills which would enable me to grow while fulfilling organizational goals.

Overview

11
11
years of professional experience
2
2
years of post-secondary education
4
4
Languages

Work History

Team Coach – Contact center Executive

DHL EXPRESS INDIA PVT LTD
11.2018 - 01.2025
  • Maintained and improved operational performance by completing action plans, resolving problems, and controlling implementations.
  • Enhanced overall team productivity by creating a positive work environment and promoting open communication among team members.
  • Boosted customer satisfaction ratings through consistent delivery of high-quality service.
  • Continuously evaluated coaching methodologies and strategies, adjusting as needed to maximize effectiveness based on the unique needs for the business
  • Participated in cross-functional team-building activities. Fir Yay Events.

HEAD COACH PRO

Yedidhya Tennis Center (NYTC)
06.2015 - 06.2018
  • Developed athletes'' skills through personalized coaching, resulting in higher individual achievements.
  • Prepared athletes for special competitions and tournaments.
  • Mentored beginner players to foster sense of healthy competition and confidence prior to focusing on skill-building.
  • Mentored young athletes, and prepared them for national-level tournaments.
  • Designed structured training modules for player development.

Part-time senior coach

Jora Tennis Academy
01.2015 - 04.2015
  • Implemented goal-setting initiatives for individual athletes and the entire team alike to foster a sense of purpose and direction throughout the season''s course.
  • Assisted in organizing training camps and tournaments.
  • Provided specialized coaching to players, focusing on skill enhancement and strategy development.

Head of media production

GOD’s LOVE MINISTRIES (TELE - EVANGILICAL PRODUCTION)
11.2014 - 02.2015

INTRENSHIP, for the Role of “asst. Cameraman” & “Asst. DOP”

Global Villagers Production House
01.2014 - 06.2014
  • Developed creative solutions for challenging shooting situations, resulting in engaging visuals despite limitations or obstacles.
  • Worked for famous Serial "Saranan Meenakshi"

Education

SSLC -

Madras Christian College of Higher Secondary School
01.2008 - 12.2008

12th Std - undefined

Madras Christian College of higher secondary school
01.2010 - 12.2010

B.sc - Visual Communication

A.M.JAIN COLLEGE of Arts And Science
Chennai
04.2014 - 12.2014

Skills

  • Proficient in clear and concise messaging
  • Efficient knowledge retention
  • Adept at interpreting intricate guidelines
  • Approachable demeanor
  • Clarity in communication

    Team collaboration

Extra-Curricular Activities

Actively participating in the national circuit AITA (ALL INDIA TENNIS ASSOCIATION) Played and represented for university level tennis during Undergraduate Represented college at Inter-collegiate events and maintained No.2 Ranking for two consecutive years (2012 & 2013) Film making and have won many awards during Undergraduate Won awards for “BEST CAMERAMAN” at the KINO 2k12 film festival Won an award for “CREATIVE SCRIPT WRITING” 2011 - 2012 Photography award for “LINES AND CURVES” 2011

Interests

Tennis
Basketball
Film-making
Photography

<Enter your own>

  • Father's Name: K.R.Nirmal kumar
  • Date of Birth: 14.06.1993
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single
  • Religion: Hindu

Disclaimer

I hereby declare that the information furnished above is true to the best of my knowledge.

Accomplishments

  • Achieved Photography Award for “Lines and Curves” – 2011.
  • Best Cameraman Award – KINO 2K12 Film Festival.
  • Multiple award winner in film-making competitions during undergraduate studies.
  • Represented the university in tennis and maintained the No.2 ranking for two consecutive years (2012 & 2013).

Timeline

Team Coach – Contact center Executive

DHL EXPRESS INDIA PVT LTD
11.2018 - 01.2025

HEAD COACH PRO

Yedidhya Tennis Center (NYTC)
06.2015 - 06.2018

Part-time senior coach

Jora Tennis Academy
01.2015 - 04.2015

Head of media production

GOD’s LOVE MINISTRIES (TELE - EVANGILICAL PRODUCTION)
11.2014 - 02.2015

B.sc - Visual Communication

A.M.JAIN COLLEGE of Arts And Science
04.2014 - 12.2014

INTRENSHIP, for the Role of “asst. Cameraman” & “Asst. DOP”

Global Villagers Production House
01.2014 - 06.2014

12th Std - undefined

Madras Christian College of higher secondary school
01.2010 - 12.2010

SSLC -

Madras Christian College of Higher Secondary School
01.2008 - 12.2008
K. DEV CHARANContact Center Executive