K KALILOOR RAHMAN
Pharmacist, Clinical Researcher, Trainer & Marketing Professional
Chennai
Summary
- Experienced leader and trainer with a strong background in guiding teams, managing projects, and achieving strategic objectives.
- Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals.
- Collaborative approach and unwavering commitment to excellence.
- Proven track record of success, consistently driving teams towards exceptional results while fostering a positive and productive work environment.
- Skilled in identifying opportunities for technological enhancements, implementing effective solutions and methods to solve problems, and enhance productivity.
Overview
27
27
years of professional experience
3
3
Languages
1
1
Certificate
Work History
Marketing Manager
Unimo Exports Private Limited
04.2021 - 04.2025
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Managed budgets, allocating funds strategically towards high-impact initiatives that supported overall business goals.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Streamlined internal communication processes, ensuring alignment between marketing objectives and organizational goals.
- Negotiated with vendors and service providers, securing favorable terms and supporting budget objectives.
- Conducted market research to identify trends, informing product development and positioning strategies.
- Coordinated with design and media teams to develop high-quality creative assets.
- Continually maintained and improved company's reputation and positive image in markets served.
HEAD OF OPERATIONS & TQM
QUEST LIFE SCIENCES
01.2019 - 01.2023
- Over all supervision & coordination of Clinical Research activities
- Implementation of Total Quality Management in the organization
- Technical Support for Clinical Research operations
- Management review representative of PDCA in CAPA of Complete Clinical Research processes of Bioequivalence & Bioavailability studies
- Collaborated with executive leadership on strategic planning initiatives to drive business growth.
- Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
- Developed comprehensive training programs for staff, enhancing team performance and skill sets.
- Streamlined operational processes by identifying inefficiencies and implementing best practices.
- Managed vendor relationships, negotiating contracts for maximum value and efficiency.
- Spearheaded continuous improvement projects, resulting in enhanced business performance.
- Led workforce expansion efforts, recruiting top talent and establishing high-performance team aligned with company goals.
- Reported issues to higher management with great detail.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
ASSOCIATE CONSULTANT TECHNICAL
GANGA HEALTH CARE
01.2018 - 01.2019
- Technical Support consultant - Clinical Research operations
- Delivered high-quality presentations showcasing key findings and recommendations to both internal stakeholders and clients.
- Acted as a liaison between stakeholders ensuring open lines of communication throughout project life cycle.
- Provided advice, made recommendations and implemented problem-solving strategies when business needed to re-energize.
SENIOR PHARMACIST
NASSER PHARMACY WLL
12.2015 - 01.2018
- Provided exceptional customer service that included Insurance services, additional information and education about medications, resulting in sales increase, while maintaining customer retention
- Mentored junior pharmacists to develop their clinical skills, fostering a supportive learning environment within the pharmacy team.
- Coached staff on how to properly dispense medications, fill orders and serve customers.
- Established strong policies governing pharmacy operations.
- Managed drug inventory levels, ordering medications and supplies for replenishment, verifying deliveries against purchase orders, and resolving any discrepancies
- Optimized inventory management to reduce waste and ensure timely availability of essential medications.
- Coordinated with pharmaceutical representatives to stay informed about new drug developments and ensure access to appropriate educational resources for staff.
- Reduced medication errors by implementing robust quality assurance measures and routinely reviewing dispensing processes.
- Purchased and organized supplies while maintaining compliance with proper storage procedures.
- Counseled patients on proper use of medication and potential drug interactions.
- Streamlined communication processes between pharmacy team members, boosting overall efficiency and productivity.
- Managed drug and supply inventories.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
PHARMACY IN-CHARGE
KINGDOM PHARMACY
01.2011 - 07.2015
- Trained and guided Pharmacists, improving overall performance of the new recruits
- Implemented new guidelines and process workflow that minimized administrative errors
- Managed drug inventory levels, ordering medications and supplies for replenishment, verifying deliveries against purchase orders
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
SENIOR RESEARCH ASSOCIATE - CLINICAL
AZIDUS LABORATORIES LTD
01.2007 - 05.2010
- Experienced in conducting full length of the Bioequivalence/Bioavailability studies from the Volunteer Recruitment process, Protocol Management, Study Management
- SOPs writing & review with Quality control of documentations
- Preparation & review of Quality Management Manuals, Safety Manuals with collection of literatures
- Involved in the process of ISO 9000:2008, 27001, NABL & UAE MOH accreditations
- Mentored junior researchers, contributing to their professional growth and development.
- Maintained knowledge of company strategic direction, goals and objectives and aligned projects appropriately.
- Directed, guided and delegated tasks to teams and developed project schedules, resource requirements and timelines to maintain productivity on goals and objectives.
- Served as a subject matter expert in interdepartmental discussions, informing decision-making across the organization.
- Took active role in departmental meetings, engaging with all parties and transcribing detailed notes of plans, decisions and options discussed.
Pharmacist
Bahrain Pharmacy WLL
05.2005 - 03.2006
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Managed medium volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Conducted regular audits of the pharmacy's controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Assisted in the development of policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.
- Educated patients about possible drug interactions and gave special administration instructions.
Manager of Volunteer Engagement
Quest Life Sciences P Ltd
02.2004 - 05.2005
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Organized orientation sessions for new volunteers to familiarize them with organizational values, policies, and procedures.
- Mentored new staff members in managing volunteer programs effectively, sharing best practices and experiences.
- Developed targeted recruitment strategies for diverse volunteer groups, resulting in increased participation and engagement.
- Handled conflict resolution among volunteers professionally while maintaining a positive atmosphere within the group.
- Conducted regular feedback sessions with volunteers to address concerns or issues, promoting open communication channels and proactive problem solving.
- Designed engaging marketing materials to attract potential volunteers from various backgrounds.
Marketing Executive
Solumiks Piramal
07.1998 - 03.2004
- Collaborated closely with sales teams to ensure alignment between promotional activities and revenue goals.
- Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Launched marketing activities for new product lines and market penetration.
Education
Bachelor of Pharmacy - Pharmacy
J S S College of Pharmacy
Mysore, India 04.2001 -
Master of Science - Psychology
University of Madras
Chennai 04.2001 -
Master of Science - Pharmaceutical Technology
Vinayaka Missions University
Salem 04.2001 -
Skills
Marketing
Affiliations
National Institute of skills training (NIST)
Certification
[Train the Trainer -Soft Skill] Training - [5 Days]
Timeline
[Train the Trainer -Soft Skill] Training - [5 Days]
06-2025
Marketing Manager
Unimo Exports Private Limited
04.2021 - 04.2025
HEAD OF OPERATIONS & TQM
QUEST LIFE SCIENCES
01.2019 - 01.2023
ASSOCIATE CONSULTANT TECHNICAL
GANGA HEALTH CARE
01.2018 - 01.2019
SENIOR PHARMACIST
NASSER PHARMACY WLL
12.2015 - 01.2018
PHARMACY IN-CHARGE
KINGDOM PHARMACY
01.2011 - 07.2015
SENIOR RESEARCH ASSOCIATE - CLINICAL
AZIDUS LABORATORIES LTD
01.2007 - 05.2010
Pharmacist
Bahrain Pharmacy WLL
05.2005 - 03.2006
Manager of Volunteer Engagement
Quest Life Sciences P Ltd
02.2004 - 05.2005
Bachelor of Pharmacy - Pharmacy
J S S College of Pharmacy
04.2001 -
Master of Science - Psychology
University of Madras
04.2001 -
Master of Science - Pharmaceutical Technology
Vinayaka Missions University
04.2001 -
Marketing Executive
Solumiks Piramal
07.1998 - 03.2004