K. Karthikeyan
Coimbatore
Summary
Dynamic Group Body Shop Manager with proven expertise at PPS Motors Pvt Ltd, enhancing CSI levels through effective resource allocation and solid leadership. Skilled in repair estimation and employee training, I consistently drive operational efficiency and elevate customer service standards, ensuring compliance with safety regulations and fostering a high-performance team culture.
Overview
25
25
years of professional experience
Work History
Group Body shop Manager
PPS MOTORS PVT LTD
11.2019 - Current
- Oversaw daily operations of body shop, scheduling personnel and allocating resources effectively.
- Conducted thorough opening, closing, and shift change functions to uphold operational standards.
- Coordinated with insurance companies for repair estimates and claims processing.
- Monitored inventory levels and placed orders to ensure consistent merchandise supply.
- Welcomed customers and addressed inquiries to enhance service experience.
- Ensured compliance with OSHA safety regulations across all operations.
- Hired and trained technicians, evaluating performance to maintain high-quality standards.
Body shop Manager
artemis auto pvt ltd
10.2017 - 07.2019
- Selected vendors with largest inventory, best prices and quickest delivery, building lasting relationships.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Communicated effectively with insurance companies, documenting in detail each process of repair.
- Worked closely with local law enforcement agencies to ensure compliance with state laws governing auto repairs.
- Developed and implemented strategies to maximize efficiency and minimize costs.
- Scheduled preventive and corrective maintenance on rental equipment.
Works Manager
SUNDARAM MOTORS PVT LTD
Coimbatore
09.2015 - 06.2017
- Company Overview: A successful market driven private limited Company “M/s SUNDARAM MOTORS PVT LTD” in the field of automobiles with handling the product of world’s leading automobile manufacturer Mercedes Benz india Ltd
- We are one of the best dealership in India also we are Fourth place in CSI
- Service system implementation activities
- Team leader- Front office
- Warranty Monitored
- Manpower handling
- Coordinated on business development
- A successful market driven private limited Company “M/s SUNDARAM MOTORS PVT LTD” in the field of automobiles with handling the product of world’s leading automobile manufacturer Mercedes Benz india Ltd
- We are one of the best dealership in India also we are Fourth place in CSI
Asst Works Manager
CAI Industries (pvt)Ltd
Coimbatore
04.2011 - 08.2015
- Company Overview: A successful market driven private limited Company “M/s CAI Industries (pvt) ltd” in the field of automobiles with handling the product of India’s leading automobile manufacturer Mahindra & Mahindra Ltd
- We are one of the best dealership in South India also we have got best score of 866 in CSI JDP survey-2013 where the Mahindra average is 813
- Service system implementation activities
- Team leader- Front office
- Warranty Monitored
- Manpower handling with group of 50 and above
- Technical diagnosis for troubleshooting
- Coordinated on business development
- A successful market driven private limited Company “M/s CAI Industries (pvt) ltd” in the field of automobiles with handling the product of India’s leading automobile manufacturer Mahindra & Mahindra Ltd
- We are one of the best dealership in South India also we have got best score of 866 in CSI JDP survey-2013 where the Mahindra average is 813
Service Advisor
M/s. ABT MARUTHI LTD
Coimbatore
06.2005 - 03.2006
- Front office operation
- Involved in vehicles Trouble shooting
- Customer handling
- Ensuring of 5S activities
Service Advisor
M/S. A.R.A.S.P.V.P.V PVT LTD (TATA Passenger cars)
Madurai
01.2004 - 06.2005
- Job card making for the day
- Manpower handling
- Diagnosing of technical complaints
- Monitoring the floor operations
Service Advisor
M/S. SOORIYAA MOTORS (HERO HONDA TWO WHEELER)
Palani
06.2002 - 12.2003
- Job card making for the day
- Manpower handling
- Diagnosing of technical complaints
- Monitoring the floor operations
- Managing technicians
- Job allocations
- Vehicle delivery
- Warranty analysis
Service Advisor
M/S. RAMKAY SERVICE CENTER (TVS TWO WHEELER)
Chennai
06.2000 - 05.2002
- Job card making for the day
- Manpower handling
- Diagnosing of technical complaints
- Monitoring the floor operations
Education
B.E - Mechanical Engineering
Anna university
Coimbatore01.2011
Diploma - Mechanical Engineering
The karur polytechnic
karur01.2000
Skills
- CSI Level improved
- Pre & Post warranty redemptions
- Solid leadership skills
- Managing Profit Center
- Business Planning
- Service Marketing
- Quality Assurance
- Quality control
- Process documentation
- Repair estimation
- Vendor selection
- Resource allocation
- Team leadership
- Customer service
- Safety compliance
- Employee training
- Technical diagnosis
- Claims processing
- Operational efficiency
- Performance evaluation
Accomplishments
- NATIONAL WINNER for Best Team Service Advisor, 2008-2009, M&M
- AREA OFFICE WINNER for Best Team Service Advisor, 2009-2010, M&M
- Achieved bronze Risator, Mahindra
Languages
- Tamil
- English
Profile Synopsis
Strong interpersonal, Management and Business skills blended with diligent negotiation skills. Proven ability to undertake new initiative for the Organization with recognizes the market necessitate. Identify, discuss the complex system of the vehicle system and the various technical specifications attached on it.
Personal Information
- Father's Name: V. Kalimuthu
- Date of Birth: 05/25/78
- Nationality: Indian
- Marital Status: Married
Timeline
Group Body shop Manager
PPS MOTORS PVT LTD
11.2019 - Current
Body shop Manager
artemis auto pvt ltd
10.2017 - 07.2019
Works Manager
SUNDARAM MOTORS PVT LTD
09.2015 - 06.2017
Asst Works Manager
CAI Industries (pvt)Ltd
04.2011 - 08.2015
Service Advisor
M/s. ABT MARUTHI LTD
06.2005 - 03.2006
Service Advisor
M/S. A.R.A.S.P.V.P.V PVT LTD (TATA Passenger cars)
01.2004 - 06.2005
Service Advisor
M/S. SOORIYAA MOTORS (HERO HONDA TWO WHEELER)
06.2002 - 12.2003
Service Advisor
M/S. RAMKAY SERVICE CENTER (TVS TWO WHEELER)
06.2000 - 05.2002
B.E - Mechanical Engineering
Anna university
Diploma - Mechanical Engineering
The karur polytechnic