K. Lingeswaran
Tiruvannamalai
Summary
Dynamic and adaptable professional with a proven track record at Lanson Toyota, enhancing customer satisfaction and supporting sales growth through effective problem-solving and exceptional communication skills. Collaborated closely with a design team at Friendzion Technology, showcasing creativity and teamwork. Skilled in managing time efficiently, aiming for continuous improvement and development.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Officer
Lanson Toyata
Tiruvannamalai
09.2024 - 12.2025
- Supported sales team members to drive growth and development.
- Used approved scripts to de-escalate angry customers during telephone interactions.
- Answered customer inquiries via telephone, email and face-to-face contact.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Assisted customers with placing orders for products and services.
Design Intern
Friendzion technology
Hosur
02.2020 - 04.2020
- Collaborated with team of designers to offer improvements and direction on others' projects.
Education
MBA - HR And Marketing
Skp Engineering College
TiruvannamalaiBachelor of Science - CS
Sacred Heart College
Tirupattur01.2020
HSC - State Board
Shanmuga Hr.Sec.School
Tiruvannamalai01.2017
SSLC - State Board
ShanmugaHr.Sec.School
Tiruvannamalai01.2015
Skills
- Creativity
- Problem-Solving
- Adaptability
- Team Work
- Time Management
Projects
- The Final year Project studies related to 'Human Resource management survey' was taken among the employees to know their opinion above their performance and its impact in the Friendzion Technology Hosur.
- Student Management System, Pursuing a project on 'Student Management System' as a final year project. The main objective of this project is to maintain the student’s activities. This project is developed using Python.
Affiliations
- Organized the event Ad-Zap at the State level intercollegiate IT Meet on 2020.
- Participated in the 'OUTREACH PROGRAMME' facilitaded by Department of Extension Education.
- Won 2nd Prize in 'Venture Capital' event at Don Bosco College, Yelagiri Hills.
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Telugu
Elementary (A2)
A2
Certification
- Customer Service and Customer Support
Udemy Online Platform (2025)
- Workshop on 'Innovation and Creativity'
SKP College(2022)
INTERSTED
- Volunteer Work
- Leadership
- Traveling
- Community Involvement
Timeline
Customer Service Officer
Lanson Toyata
09.2024 - 12.2025
Design Intern
Friendzion technology
02.2020 - 04.2020
MBA - HR And Marketing
Skp Engineering College
Bachelor of Science - CS
Sacred Heart College
HSC - State Board
Shanmuga Hr.Sec.School
SSLC - State Board
ShanmugaHr.Sec.School
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