Technical Curiosity: I enjoy exploring AI prompts, experimenting with Excel formulas, and recording macros in Visual Basic to deepen my understanding of digital tools and automation
K. MAHESH
Section Manager ( Sales , Finance & operations )
Chennai
Summary
Dynamic Section Manager with 8 years of experience in retail sales, dedicated to coaching and motivating staff to achieve their full potential through an enthusiastic and supportive approach. Committed to fostering an environment that promotes continuous learning and creativity while embracing new ideas that drive personal and professional growth. Recognized for a strong work ethic and a passion for retail management, consistently delivering results that enhance team performance and customer satisfaction.
Overview
14
14
years of professional experience
Work History
DEPARTMENT MANAGER - Store Operations
Marks & Spencer Reliance India Pvt. Ltd
05.2016 - Current
- Highly motivated retail/operations professional with 10+ years of experience in inventory management, logistics, and process optimization, seeking to leverage expertise in a warehouse supplies monitoring/management role at Marks & Spencer Reliance India Pvt Ltd. Proven ability to reduce shrinkage to 0.03%, improve inventory accuracy to 1.5%, and manage Goods Intransit for 39+ stores. Expertise in data analysis, reporting, and maintaining stringent safety standards, consistently recognized by Head Office and international auditors.
- Core Competencies:
- Inventory Management & Control: Proven ability to manage and optimize inventory levels, reducing shrinkage and improving accuracy.
- Logistics & Supply Chain: Experience managing Goods Intransit, ensuring timely and accurate delivery across multiple locations.
- Data Analysis & Reporting: Proficiency in Excel and data analysis to generate reports and identify trends for process improvement.
- Process Optimization: Streamlining operational processes to enhance efficiency and reduce costs.
- Safety & Compliance: Expertise in maintaining stringent safety standards and ensuring compliance with regulations, demonstrated through successful FHSO audits.
- Performance Monitoring: Ability to analyze performance data and identify areas for improvement.
- Cross-Functional Collaboration: Experience collaborating with multiple teams to achieve operational goals.
- Key Achievements:
- Reduced store shrinkage to 0.03% and improved inventory accuracy to 1.5% through effective inventory management practices.
- Managed Goods Intransit for 39+ stores, ensuring timely and accurate delivery and optimizing inventory flow.
- Utilized advanced Excel skills to generate comprehensive inventory and performance reports, providing data-driven insights for decision-making.
- Consistently achieved "Green" scores in internal and international FHSO audits, demonstrating a strong commitment to safety and compliance.
- Recognized by Head Office team members for exceeding performance expectations in operational efficiency and accuracy.
- Analyzed data to identify slow moving product, which is directly transferable to identifying slow moving warehouse supplies.
- Achieved a 12% increase in overall sales through effective inventory control and process optimization, consistently exceeding sales targets.
Project Developer
DATA PROMPT INTERNATIONAL (KPO)
04.2011 - 11.2012
- Worked as a Project Developer in DATA PROMPT INTERNATIONAL (KPO) April 2011-NOV 2012.
- Job profile is Data mining and Creating & Quality Checking in presentation.
Education
Graduate - Electronics & Communication Engineering
Anna University
01.2011
HSC - 12TH
State Board
01.2007
Skills
- MS OFFICE tools (Including Short cuts)
- Internet
Operations improvement
Staff leadership
Staff development
Asset management
Report preparation
Operations oversight
Preventive Maintenance
Budget development
Staff planning
Customer relations
Team management
Motivational leadership
Inventory and stocking
Staff training
Logistics management
Analytical skills
Awards
Got Great service Award for serving mystery shopper., Awarded for Increasing Sales percentage (LFL & OP Plan)., Got Employee of the month Six times within 2 years., Got appreciation certificate for the drastic change in conversion and UPT., Act as a Finance and Operation supervisor this period we got 99% score in cost audit., Got winner award to reduced shrinkage to minimum in South East region.
Disclaimer
I hereby declare that the above furnished particulars are true and correct to the best of my knowledge and belief. Place : Chennai. Date
Current Profile
Section Manager at Marks and Spencer Reliance India Pvt Ltd (also handling Finance and Operations & Regional and Third Party Audits).
Interests
Travel Enthusiast: I love visiting temples, historical landmarks, and scientific institutions—places that offer cultural depth and intellectual inspiration
Global Awareness & History Buff: I regularly follow international news and immerse myself in historical reading to stay informed and gain perspective on world affairs
Alongside my technical and cultural interests, I’m passionate about people management—building strong relationships, guiding teams, and creating spaces where individuals thrive together
Timeline
DEPARTMENT MANAGER - Store Operations
Marks & Spencer Reliance India Pvt. Ltd
05.2016 - Current
Project Developer
DATA PROMPT INTERNATIONAL (KPO)
04.2011 - 11.2012
HSC - 12TH
State Board
Graduate - Electronics & Communication Engineering
Anna University
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