K. MANIKANTAN RAJU
Senior Associate Manager
Hyderabad
Summary
"Experienced professional with expertise in contract management, procurement, and internal audit, boasting over 9 years of success at Sutherland leading vendor management and auditing initiatives. Proven ability in risk assessment, team leadership, and process improvement, recognized with the Spark Award and multiple performance excellence honors."
Overview
11
11
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Senior Associate Manager
Sutherland
09.2020 - Current
- Develop and improve end to end vendor life-cycle management processes
- Responsible in Creating the Vendor contract workspace for fully executed contracts in SAP Ariba repository and creating the Adhoc reports and analytics include
- Interacting with various stake holders to complete the vendor screening and creation of contract workspace in Ariba and clear understanding on P2P module
- Screening the new and existing vendors in SAP Ariba SRM, D&B and LexisNexis tools
- Performs third party risk assessments, identifies issues and/or control gaps, and recommends remediation initiatives
- Work with the Legal, Finance, Infosec, Compliance, Information Risk Management, Purchasing, and Internal Audit and other relevant teams to ensure consideration of third-party risk within their own risk domain framework
- Developed comprehensive training programs for new hires, ultimately improving overall team performance and productivity.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Support Procurement Function in Internal and External Audits (like KMPG, Amazon, Deloitte, and other ISO Audits), Process change SOP’s
- Provide training to the new hires and tool training to the stakeholders who approves and signs the vendor contracts in SAP Ariba
Leadership Intern (Lead)
Sutherland
09.2019 - 09.2020
- Assist with Risk Assessment process, to formulate the annual and long-range audit plan
- Assist with continuous improvement projects in various key processes throughout the year
- Conduct review of identified processes and test the effectiveness of the controls surrounding the process
- Identify process deficiencies and areas of improvement for key areas, by carrying out process study & gap analysis
- Perform data analysis to identify trends, aberrations, and outliers that could be indicative of control & Operational risks
- Participated in the annual conference conducted by Institute of internal Auditors (IIA's) on the theme of “Lean, Mean and Agile” in December 2019
Sr. Associate
Sutherland
12.2017 - 09.2019
- Responsible for corporate governance across the company
- Where I monitored, analysed and approved opportunities for release of proposal or contract execution
- I hosted weekly calls for my owned industries for open floor action items and worked directly with sales leaders for adoption / process obligation and provide support where needed
- Responsibilities Keywords: Corporate Governance (Deal Governance and Contract Governance)
- Creating reports and Dashboards
- Salesforce.com (CRM) lightning and classic Experience
- Working closely with the legal team for contract Management Job coding, Maintaining Repository and Drafts Meeting materials and prepares documents prior to recurring board agendas
- Share Point Maintenance & Database for Contracts: SharePoint Maintains and manages both the internal departmental SharePoint intranet pages as well as sales team facing pages Also, Supporting India Contract Managers in daily activities on data management and security, as well as compliance obligations - Taking stock of the agreements as they come in and prepare an inventory list
- SFDC (Sales Force.com): Provides orienting and training to new team members globally on tools and processes and process refresher training via conference and LiveMeeting to team members
- Reporting: Managing the overall Reporting Requirements
- New Job Codes Creation Report
- Weekly Report
- ESR Report (Executive Summary Report)
Order Processing Senior Consultant
Sutherland Global Services
09.2015 - 12.2017
- Processed Online & Offline Orders of Dell Products like Laptops, Desktops, Servers, and different kind of Accessories from APJ, EMEA & US.
- Maintaining SLA’s, Meeting Targets and Promoted to Acting Team Lead and maintained 35+Employees for the span of 18 Months.
- Leading the team and prioritizing coaching needs, coaching plans which incorporates observations and key performance trends
- Having Good Knowledge on Internal Hardware of the Dell Products.
- Represented and chosen as a Team Lead/SME for Robotics Standalone Online & Offline Sales Holds project from Dell Management and Leaders.
- Scheduling meetings with Dell team leaders, trainers, floor coaches, managers and providing trainings on Standalone project.
- Mentoring the Standalone Sales Hold automation from UIPath and sending the reports to PSG Team (Robotics Team)
Order Processing Senior Consultant
Sutherland Global Services
07.2014 - 01.2015
- Processed Online & Offline Orders of Dell Products like Laptops, Desktops, Servers, and different kind of Accessories from APJ, EMEA & US
- Maintaining SLA’s, Meeting Targets and Promoted to Acting Team Lead and maintained 35+Employees for the span of 18 Months
- Leading the team and prioritizing coaching needs, coaching plans which incorporates observations and key performance trends
- Having Good Knowledge on Internal Hardware of the Dell Products
- Represented and chosen as a Team Lead/SME for Robotics Standalone Online & Offline Sales Holds project from Dell Management and Leaders
- Scheduling meetings with Dell team leaders, trainers, floor coaches, managers and providing trainings on Standalone project
- Mentoring the Standalone Sales Hold automation from UIPath and sending the reports to PSG Team (Robotics Team)
Education
B. Tech - ECE
Dhruva Inst of Engg & Tech
01.2010 - 01.2014
INTER - MPC
Prerana Jr. College
01.2008 - 01.2010
SSC - undefined
Trinity High School
Skills
High level integrity
Professional attitude
Reliable
Dependable
Ability to understand the big picture
Attention to detail
Working knowledge of MS Office Suite
Awardsrecognition
- Only Employee from Dell Process (out of 500+ employees) to acquire Spark Award for taking new projects on Standalone and migration of PO copies from Jpeg format to Adobe.
- Appreciation from – Sr. Vice President Global Business Operation DELL US.
- Acquired CIP Award from - Sr. Vice President Business Process Transformation (one among the 2 employees in Dell Process which includes 500+ Employees)
- Acquired best performer awards as a champ of the team for consecutive 3 Months.
- Awarded Special accolades and being topper of the team in receiving the Extra Mile points.
Certification
ITIL Foundation, AXELOS, 73%
Assets
- Represented the Class as CR in 3-1 and 3-2 Semesters and Worked as a Team Member in Nitrogen 2k11 Fest.
- Dedication towards the work and sincere enough to complete the work in given time
- Participated in various Cultural Events and Sports events in Inter and School Level
- Participated in State Level Under 17 & 19 Football championships
Timeline
Senior Associate Manager
Sutherland
09.2020 - Current
Leadership Intern (Lead)
Sutherland
09.2019 - 09.2020
Sr. Associate
Sutherland
12.2017 - 09.2019
Order Processing Senior Consultant
Sutherland Global Services
09.2015 - 12.2017
Order Processing Senior Consultant
Sutherland Global Services
07.2014 - 01.2015
B. Tech - ECE
Dhruva Inst of Engg & Tech
01.2010 - 01.2014
INTER - MPC
Prerana Jr. College
01.2008 - 01.2010
SSC - undefined
Trinity High School