K. PRAKASH
Sales and Operations Leader / Channel Development / Retail Expansion / Team Leadership
Nellore,AP
Summary
Results-driven sales and operations professional with 22+ years of experience across mobile retail, fintech, digital payments, telecommunications, insurance distribution, hospitality, and channel sales. Experienced in managing large territories across Andhra Pradesh, Telangana and Bangalore, expanding retail and partner networks, driving revenue, developing high-performing teams, and improving operational efficiency. Strong track record in distributor and franchise management, new-store launches, market penetration, customer acquisition, sales planning, team recruitment, performance reviews, and field execution. Recognized throughout the career for consistently achieving targets, increasing market coverage, and winning national-level sales contests. 22+ years of experience in sales, operations, channel management, and customer-facing businesses. Managed sales and operations across multiple districts in Andhra Pradesh and the Telangana/Bangalore region. Qualified for national and international sales-recognition programs, including Dazzling Dubai, Hong Kong-Macau, and Zonathon. Achieved up to 130% of assigned targets and received several Spot, Star, High Flyers, Bravo, and Excellence awards. Built extensive experience across Mobile and Electronics, telecom, fintech, payments, ATM operations, insurance, retail, and hospitality.
Overview
2
2
Languages
23
23
years of professional experience
Work History
Assistant General Manager
Big C Mobiles(Mobiles&Electronics)
01.2026 - Current
- Lead assigned sales and operational activities in alignment with organizational targets.
- Managed sales and operations across assigned markets in Andhra Pradesh.
- Drive business growth through effective team management, market expansion, and retail execution.
- Review performance regularly and guide teams toward monthly sales objectives.
- Coordinate with internal departments to ensure smooth business operations and customer service.
- Identify opportunities to strengthen sales productivity and market coverage.
- Conducted daily sales meetings and weekly performance reviews with Area Sales Managers and field teams.
- Coordinated with HR to complete workforce recruitment according to approved requirements.
- Prepared monthly Permanent Journey Plans to ensure appropriate market and store coverage.
- Conducted regular store visits to support underperforming teams and improve results.
- Planned marketing activities and relaunch programs to improve Store Walk-ins and customer engagement.
- Implemented sales-promotion programs and monitored competitor activities to counter attack and gain market share
Zonal Operations Manager
BTI Payments Limited
06.2024 - 12.2025
- Oversaw business activities across Kurnool, Anantapur, YSR Kadapa, Annamayya, Sri Sathya Sai, and Nandyal districts.
- Expanded the business by identifying locations and finalizing new stores and ATM sites.
- Appointed franchise partners, channel partners, and Direct Selling Agents.
- Drove offline business through motor, health, and life-insurance products.
- Monitored ATM cash-out percentage, transaction growth, partner ROI, and service availability.
- Planned marketing activities and relaunch programs to improve transactions and customer engagement.
- Coordinated field-service visits for ATM downtime and maintained relationships with franchisees and landlords.
- India I Payments
Senior Manager
One97 Communications Limited
06.2023 - 12.2023
- Managed sales operations across Andhra Pradesh and Telangana.
- Handled savings-bank, EDC, retail POS, and related merchant products.
- Recruited and managed Team Leaders and Field Sales Consultants.
- Conducted daily meetings and weekly and monthly performance reviews.
- Managed field teams, retailers, and merchant relationships.
- Increased market width and depth by developing new business opportunities.
- Executed sales-promotion schemes and collected market intelligence.
- Monitored competitor activities and recommended appropriate market actions.
- Provided on-the-job training to newly appointed sales executives and team leaders.
Manager
Reliance Jio Infocomm Limited
03.2017 - 06.2023
- Managed complete device and connectivity sales for the assigned Jio Centre.
- Handled modern trade, traditional trade, retail chains, and Reliance stores.
- Appointed distributors, channel partners, field teams, and related sales resources.
- Conducted daily distributor meetings and regular sales-performance reviews.
- Managed distributors, dealers, retailers, and field sales teams.
- Increased market coverage and business penetration within the assigned territory.
- Implemented sales-promotion programs and monitored their effectiveness.
- Collected market intelligence and tracked competitor activities.
- Recognized as Top Performer for Q4 2017.
- Recognized as Top Performer for April 2018.
- Received the Best Visibility Award for April 2018.
- Key achievements
Assistant Manager
Tata Teleservices Limited
03.2015 - 02.2017
- Appointed and developed channel partners and distributors.
- Conducted daily distributor meetings and weekly and monthly performance reviews.
- Managed dealers and retailers and trained Distributor Sales Executives.
- Expanded distribution reach and developed new business opportunities.
- Implemented sales-promotion programs and monitored competitor activities.
- Resolved market and channel complaints within defined timelines.
- Achieved 102% of AOP in August 2016 and received the Spot Award.
- Achieved 105% of AOP in July 2016 and received the High Flyers Award.
- Achieved 118% of AOP in June 2016 and received the Spot Award.
- Achieved 111% of AOP in May 2016 and received the Spot Award.
- Achieved more than 125% ARR in May 2016 and received the TTL Star Award.
- Won the TTL Star Award for the highest gross-addition growth in Metro for FY 2015-16.
- Earned recognition for more than 20% gross-addition growth in Q4 2015.
- Received recognition for the highest high-value-customer contribution in Q4 2015.
- Ranked No. 1 with 130% achievement in K1 during August 2015.
- Ranked No. 2 with 108% achievement in K1 during July 2015.
- Qualified for the Dazzling Dubai, Hong Kong-Macau, and national-level Zonathon contests.
- Key achievements
Territory Sales Manager
Aircel Limited
04.2012 - 03.2015
- Appointed and managed channel partners and distributors.
- Achieved outlet-mapping, acquisition, and sales targets.
- Trained and monitored sales executives and distributor sales teams.
- Managed dealer and retailer relationships across the assigned territory.
- Expanded distribution coverage and increased market penetration.
- Executed promotional schemes and monitored competitor activity.
- Collected and analyzed market information to support business growth.
- Won the CSK Contest and attended the IPL 2013 final at Eden Gardens, Kolkata.
- Received the Bravo Certificate for achieving 100% gross target with 13% secondary growth in February 2014.
- Achieved 10,000 activations in a single month in July 2013.
- Achieved 112% of the gross target with 13% tertiary growth in February 2013.
- Delivered 100% gross targets and double-digit tertiary growth on multiple occasions.
- Received several certificates for primary, secondary, gross, tertiary, and NFRC performance.
- Key achievements
Territory Sales Manager
Beam Private Limited
08.2010 - 04.2012
- Appointed distributors and channel partners.
- Managed primary currency targets and secondary placement.
- Monitored distributor sales performance and target achievement.
- Trained and guided sales executives and distributor sales teams.
- Managed dealer and retailer relationships.
- Supported channel claims, easy-recharge products, and value-added services.
- Expanded territory coverage through promotional activities and market development.
Territory Sales Executive
Idea Cellular Services Limited
05.2007 - 08.2010
- Appointed channel partners and distributors.
- Managed primary targets and secondary product placement.
- Guided sales executives and distributor teams through field training.
- Managed dealer and retailer relationships.
- Supported easy recharge, value-added services, and channel claims.
- Expanded market coverage and gathered competitor intelligence.
- Received an Excellence Award for achieving 100% activation and primary targets, 58% NVLR, and opening 16 new silver outlets in June 2010.
- Received a Certificate of Appreciation for contribution to sales performance in July 2008.
- Key achievements
Manager
Anand Sagar Hotel
03.2004 - 04.2007
- Managed day-to-day hotel operations and customer-service activities.
- Coordinated employees and resources to maintain service standards.
- Supported revenue generation, issue resolution, and operational efficiency.
Education
Bachelor of Science -
01.2003
Skills
Sales and operations management
Retail and store expansion
Channel and distributor development
Territory and zonal management
Business development and market penetration
Revenue and target achievement
Team recruitment, training, and leadership
Franchise and partner management
Strategic planning and execution
Product launches and promotional activities
KPI monitoring and performance reviews
Customer acquisition and retention
Insurance and financial-product sales
Competitive and market analysis
Resource utilization and coverage planning
Personal Details
- Date of birth : 1 June 1983
- Marital status : Married
- Current location: Nellore, Andhra Pradesh
- Current CTC INR 25 lakh per annum
Declaration
I declare that the information provided above is accurate to the best of my knowledge. Place: Nellore Name: K. Prakash
Personal Information
- Date of Birth: 1983-06
- Marital Status: Married
Timeline
Assistant General Manager - Big C Mobiles(Mobiles&Electronics)
01.2026 - Current
Zonal Operations Manager - BTI Payments Limited
06.2024 - 12.2025
Senior Manager - One97 Communications Limited
06.2023 - 12.2023
Manager - Reliance Jio Infocomm Limited
03.2017 - 06.2023
Assistant Manager - Tata Teleservices Limited
03.2015 - 02.2017
Territory Sales Manager - Aircel Limited
04.2012 - 03.2015
Territory Sales Manager - Beam Private Limited
08.2010 - 04.2012
Territory Sales Executive - Idea Cellular Services Limited
05.2007 - 08.2010
Manager - Anand Sagar Hotel
03.2004 - 04.2007
Sri Venkateswara University - Bachelor of Science,