K. PRASANTH NAIDU
Senior Relationship Manager
Hyderabad
Summary
Experienced Banking & Financial Services professional with 10.5+ years of expertise in retail banking, relationship management, and wealth advisory. Proven track record in managing high-value portfolios (₹112 Cr), driving business growth, and ensuring strict compliance (KYC/AML). Skilled in customer acquisition, cross-selling financial products, and maintaining strong client relationships. Experienced in branch operations and audit readiness. Currently seeking opportunities in Relationship Management, Branch Banking, and Wealth Management roles. Immediate joiner.
Overview
3
3
Languages
3
3
Certifications
11
11
years of professional experience
Work History
Senior Relationship Manager
IndusInd Bank
06.2023 - 01.2026
- Managed ₹112 Cr portfolio with 350+ customers
- Achieved business targets through CASA, cross-selling & relationship management
- Ensured 100% compliance with KYC/AML guidelines.
- Handled branch-level coordination and team support
- Maintained strong customer retention and revenue growth
- Built trust with clients by maintaining confidentiality and handling sensitive information professionally at all times.
- Worked with branch partners to maximize sales efforts to business customers and cross-sell other products and services.
- Networked with accountants and attorneys to develop business.
- Discussed financial options with clients and provided informed suggestions.
Branch Sales Manager
HDFC Bank
09.2022 - 06.2023
- I am responsible for branch Sales part CASA and NAV and all 3rd party revenue parameters and I am handling 4 team members for SALES parameters.
- Resolved customer complaints to maintain high level of satisfaction.
- Increased branch sales by implementing innovative sales strategies and fostering a customer-centric environment.
- Managed branch sales, customer service, finances and recordkeeping.
- Analyzed financial statements to identify cost control initiatives.
Relationship Manager
Yes Bank Ltd
05.2019 - 09.2022
- Optimized investment portfolios and future plans based on knowledgeable assessments of available strategies.
- Developed and implemented plans to improve financial reporting, increasing data efficiency, transparency, and accuracy.
- Controlled risk with effective approval and rejection processes.
- Managed over 50 customer calls per day.' or, "Increased sales by 10%".
- Verification process of the customer KYC AND AML details and PAN, NCIF.
- Personal discussion with customer and cooperates.
- Core operations work as Acquiring CASA.
- Handling credits and operational issues.
- Ensure customer satisfaction.
- Maintained knowledge on banking products and distribution to provide optimal service support.
Senior Sales Officer
Pidilite Industries
04.2017 - 05.2019
- Sub Distributor’s handling, key dealer handling B2B sales.
- Developed sales presentations to capture potential accounts.
- Recommended solutions to clients to uncover needs and sell products.
- Contacted old accounts and revitalized business relationships to recapture revenue.
- Networked to establish contact with business prospects.
- Collaborated with sales and marketing teams to support product relevance.
- Stayed up-to-date with industry trends to offer product recommendations.
- Worked under pressure to achieve key targets and meet deadlines.
- Uphold products and services to satisfy customers and generate repeat business.
- Managed sales operations to accomplish business goals.
- Transformed internal structure to meet changing operational demands.
- Served as liaisons between organizations, shareholders, and outside organizations.
- Improved organizational efficiency with clear responsibilities, policies and cross-functional procedures.
Junior Engineer
GSPC Group
07.2015 - 04.2017
- Created and delivered production-quality releases from initial proof of concept to production.
- Designed moderately complex electronic and electrical systems.
- Documented product test procedures into user manuals and delivered regular updates.
- Applied comprehensive knowledge of engineering concepts, procedures, and practices throughout project lifecycle.
- Created complete documentation with requirements, verification plans, and user guides.
- Analysed, designed, and developed solutions to serve needs of clients in different industries.
- Laid out systems for power generating plants, distribution lines and stations.
Education
B.Tech / B.E. - Electrical
Kakinada Institute of Engineering And Technology
Kakinada, India06-2015
Intermediate Certificate - MPC
Narayana Junior Collage
Kakinada, India 04.2001 -
Skills
Relationship & Portfolio Management
Wealth Management & Insurance Advisory
Retail & SME Banking Operations
Analytical skills
KYC, AML, Compliance & Audit
Risk Assessment & Fraud Detection
Customer Acquisition & Retention
Branch Operations & Team Coordination
Core Banking Systems: Finacle, Flexcube, TCS BaNCS, CRM
Certification
IRDA Valid upto October 2028
Timeline
Senior Relationship Manager
IndusInd Bank
06.2023 - 01.2026
Branch Sales Manager
HDFC Bank
09.2022 - 06.2023
Relationship Manager
Yes Bank Ltd
05.2019 - 09.2022
Senior Sales Officer
Pidilite Industries
04.2017 - 05.2019
Junior Engineer
GSPC Group
07.2015 - 04.2017
Intermediate Certificate - MPC
Narayana Junior Collage
04.2001 -
B.Tech / B.E. - Electrical
Kakinada Institute of Engineering And Technology