KANIKA SALWAN

o Currently working as, Global Delivery Lead for Nestle (largest publicly held food company in the world), for their Digital Transformation Program (D2C, B2B, B2C), generating a revenue of USD 20 Million + year on year. Generated 2x growth by adopting lean agile practices and opened new value/revenue pools.
o Prior to this, Led Brand Experience portfolio of Digital Transformation Program (B2C, D2C) for a leading FMCG giant, Unilever with 60+ global brands on 4 strategic technology platforms spread across 80 countries globally, generating approx GBP 20+ million revenue year on year.

Led 10x improvements for Unilever Brand Experience Program leading to:
a) Savings worth a decade of effort (10 person years) by implementing design patterns &automating QA process
b) 2. 5X times faster delivery leading to savings of 942 cumulative elapsed days in 6 months
c) Launch of “Zero” touch capability leading to 66% reduction in Brand onboarding costs for Unilever
d) Launch of “Frictionless Onboarding” for Unilever Agencies leading to savings of approx GBP 2-3 M savings
e) Setup Brand governance model for Brands like Dove, Axe, Cleanipedia etc leading to approx GBP 10 M savings for Brands
o Lead digital transformation for B2B engagement for Colgate on VTEX.

o Led and delivered web content management solutions & processes, Digital presence enablement, digital transformation, digital marketing campaign, Brand governance solutions
o Excellent experience in setting up & leading customized Delivery solutions for the Clients using different project management practices (Scaled Agile, Agile, Waterfall etc)
o Experience in leading Agile Product management leadership of large scale digital transformation leveraging enterprise cloud based solution.
o Impactful Change Manager, ability to make and rollout change across large numbers of teams, products and at all levels of organization.
o Defined & Tracked Objectives and Key Results (OKRs) for the CPG Industry
o Leading large globally distributed teams of Senior Project Managers, Senior Technical Architects, Quality Engineers and Developers (100 +) to deliver the Product roadmap of Unilever’s marketing platform.
o Empathetic Leader, Culture Catalyst & Craft Anchor. Rated Best People Manager consequently for 3+ years.
o Specialist in providing coaching & building self-driven, self-motivated, high performing teams.
o Excellent conflict resolution skills, problem-solving skills, with a demonstrated ability to identify issues and solve them quickly
o Professional demeanor, ability to interact with and lead diverse teams throughout Program Execution and communicate with client project managers, directors, and CXOs

• Managed and monitored program activities and evaluated quality for improvement recommendations.
• Streamlined, standardized and implemented case management processes and techniques to maximize revenue cycle.
• Served as corporate resource for compliance and audits to facilitate legal process and appeals.
• Devised and implemented cost-control plans to enhance department operations.
• Developed and administered budgets, authorized expenditures and monitored financial indicators to improve profitability.
• Reviewed and developed intake and discharge planning strategies to encourage client engagement and retention.
• Leveraged case management tools and conflict management techniques to help interdisciplinary teams achieve optimal outcomes.
• Fostered professional networks and relationships with service and resource providers to promote continuity and quality of care for clients.
• Worked with senior case managers to coordinate team development activities and trainings.

• Monitored specific programs' adherence to established schedules and operating budgets.
• Conducted regular technical meetings and program briefings for corporate management and customer personnel.
• Demonstrated high-level knowledge of engineering principles, relevant technologies and applicable military standards and specifications.
• Maintained productive communications with corporate management and customer representatives.
• Built cohesive teams and devised clear, actionable plans to meet program goals.
• Implemented [Type] processes to streamline department workflows and alleviate bottlenecks.
• Tracked KPI and monitored net profitability of assigned agreements.

• Drove operational improvements which resulted in savings and improved profit margins.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• Created plans and communicated deadlines to complete projects on time.
• Identified issues, analyzed information and provided solutions to problems.
• Exceeded goals through effective task prioritization and great work ethic.