K. SESHADRI

• Responsible to meet or exceed retail sales KPIs, Company Growth against planned Budgets in all models of CAT Backhoe loader, Wheel loaders, Medium excavator, Motor graders, Dozers
• To ensure proper execution of established policies, Standard operating procedure, initiatives and directives regarding sales and services, visual merchandizing, in-store marketing
• To drive commercial success and strengthen retail execution in the assigned territory
• Responsible for developing Market programs & campaign for the respective territory
• Territory Coverages 12 districts (Chennai, Chengalpattu, Tiruvallur, Kanchipuram, Sriperumbudur, Arani, Vellore, Ranipet, Thiruppathur, Cuddalore, Pondicherry, Karrikal, Villupuram)
• Responsible for a business of approx 40 crs per annum

• Target new areas in the market to penetrate
• Implementing and tracking progress as per signed annual objectives
• Escalate issues that may impact Global Procurement or the business
• Experience of working with PSU banks /NBFCS relationships
• Ensure full market and territory coverage
• Co-ordinate with product support team towards resolutions and ensure customer satisfaction
• Achieved Target reporting to Regional Business Head and COO
• Achievement: Best cluster award among the GMMCO territory in BCP products since 2019
• Best BCP sales performer of the year 2023 (2 FSE awarded) among the South.

• Previously worked as a DY.Manager- in TVS & Sons Ltd for their Ashok Leyland John Deere Construction Equipment division
• Achievement: Won 2nd price for the Best dealer ship award in retail target achievement during the FY 2012-13
• Won 2nd price for the Best dealership award in Service performance (lowest MTTR score) during the FY2013-14
• Role and Responsibility: Sales: Forecast customer requirements for a 3 month period
• Responsible for achieving machine sales target
• Target new areas in the market to penetrate
• Resource planning, leading and giving direction to his sales team
• Motivating and developing the sales team through training
• Service: Develop and maintain the adequate dealer service manpower in relation to machine sales and machine park
• Plan the visits of service engineers to Warranty, Outside warranty and AMC machines
• Co-ordinate and depute manpower for service problem resolutions and ensure customer satisfaction
• Maintain and ensure that the MTTR is maintained
• Reports Generation as per the norms
• Warranty Administration, Raise the claims settlement, service commission settlements to ALJD for processing
• Review of reports made in field by service engineers
• Machine Inspection Reports made during PDI
• Free Service Reports made during warranty
• Service Visit Reports
• Customer Contact Reports
• Parts: Responsible for achieving Parts & Lubes sales targets
• Implementing and tracking progress as per signed annual objectives
• Ensuring Monthly Orders Discipline
• Measurement of Off-the shelf availability
• Keeping track of Parts Lost Sales Registers of Branches
• Sending weekly/monthly reports on parts to ALJDIL
• Ensure Commercial Discipline
• Reviewing customer contact reports for parts and lubes retails
• Reporting to Business Head.

Preparation of action plan for the achievement of the target based on the Manufacturer and Dealer.  Allotment of the vehicle for the booked customer and honoring the time of delivery.  Overall control for the sales Administration team.

Achievement of target and reporting to GM/CEO.

• Monitored team performance and provided constructive feedback to increase productivity
• Working out strategies to increase market share in assigned territory
• Achieving the target,Reporting to Branch Manager

• Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
• Facilitated relationships with target accounts through implementation of proven networking methods.

• Created prospect rapport by approaching leads and cultivating strong business relationships through sales.

• Worked as a Junior officer in ABT MARUTI-MADURAI dealer for Maruti Suzuki passenger Cars -sales covered from Madurai, Sivagangai ,Ramanad district.
• Provided exceptional customer service, resolving issues efficiently and maintaining positive client relationships.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.

• Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.