ISTQB certified Quality Assurance Engineer with 3+ years of experience in testing across banking and telecommunications domains. Dedicated to leveraging skills and expertise to contribute to quality assurance processes in a challenging and growth-oriented organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Programmer Analyst
Cognizant Technology Solutions
Hyderabad
01.2024 - Current
Project Overview: Currently engaged with British Telecommunications firm, driving comprehensive transition from outdated legacy system to new BSS systems
Leading functional team of 15 to ensure the successful delivery of telecom software products and services, managing end-to-end test activities including Test planning, test approach, test design and execution, test data governance, UAT and TCR walkthrough
Subject Matter Expert (SME) for Service Level Management (SLM) services, ensuring high-quality customer experiences for broadband order fulfillment
Collaborating with 10+ cross-functional team members to ensure 99% requirement alignment with 500+ test cases
Designed and executed detailed test cases in various releases, detecting over 150 defects and ensuring 99% defect detection rate
Provided clear and concise test result reports, achieving a 95% stakeholder satisfaction rate and facilitating timely UAT sign-off
Provided actionable feedback to a team of 15, resulting in 15 process improvements that enhanced testing efficiency by 25%
Implemented test automation, reducing manual workload by 70%
Validated 200+ API logs using GCP Log explorer
Implemented defect management processes, resulting in a 40% reduction in defect leakage rates.
Programmer
Cognizant Technology Solutions
Hyderabad
01.2023 - 12.2023
Project Overview: Worked for UK merchant banking group which provides lending, takes deposits, and manages trade in securities.
Responsible for managing test activities of Banking Project independently from offshore ensuring timely delivery and 99% test coverage
Collaborated with stakeholders through daily stand-up calls to communicate on behalf of test team, resulting in a 95% stakeholder satisfaction rate
Worked closely with the Business team to gather and analyze 200+ requirements, identifying and raising 30 requirement gaps, ensuring accurate test planning
Provided walkthrough of test documents of 2 projects (Test Plan, Test Design, Test Evidence, and Test Closure Report) to stakeholders, achieving a 100% sign-off rate
Validated 50+ ETL jobs and 20+ BI reports, ensuring data accuracy
Developed and executed complex SQL queries, validating large datasets and increasing ETL testing efficiency by 80%
Identified defects and facilitated daily defect triage calls with the project team to explain and analyze root causes, achieving 0% defect leakage into production.
Programmer Trainee
Cognizant Technology Solutions
Hyderabad
10.2021 - 12.2022
Well trained in Automation testing using Selenium with JAVA (Oct'21 - Dec'21)
Worked on E-Commerce Automation project during training period
Analyzed Requirements of Banking project and prepared Requirement Traceability matrix, increasing Test design and Test execution efficiency by 30%
Worked on Test deliverables including Test scenarios, Test cases, Test data creation, and Test execution in various test phases
Supported UAT/OAT teams by providing walkthrough for 12 releases
Provided TCR walkthrough for 11 monthly releases to receive TCR sign-off from Stakeholder
Education
Bachelor of Science - Mathematics, Electronics & Computer Science
St. Francis College For Women
Hyderabad
06-2021
Intermediate - Mathematics, Physics & Chemistry
Sri Chaithanya Junior College
Hyderabad
05-2018
SSC -
St. Ann's High School
Hyderabad
03-2016
Skills
Technical Skills:
Functional Testing
Java
Python
Database Testing
SQL
API Testing
Postman
UI Testing
Selenium Automation
TestNG
Cucumber
HTML
CSS
JavaScript
Informatica
Tableau
Jira
Jenkins
Industry Knowledge:
Software Development Life Cycle (SDLC)
Software Testing Life Cycle (STLC)
Defect Management
Agile Methodologies
Test Management
Domain Knowledge:
Banking
Premium loans
Commercial and consumer trader types
Telecommunication
Business support systems (BSS)
Service level management (SLM)
Zinier
Hansen
Personal Skills:
Stakeholder Management
Problem solving skills
Time management
Leadership skills
Teamwork
Certification
ISTQB Foundation Level Certificate in Software Testing.
Programming using Python from Naresh iTechnologies.
Accomplishments
Intrepid Explorer - Awarded by stakeholders for supporting Business analyst in requirement analysis and raising requirement gaps with the Business.
Mission Critical - Recognized by stakeholders for extending work hours on regular basis to achieve stringent timelines of the critical project.
Delighting our Customer - Bestowed for not just supporting testing efforts but also for extending support to Business Analyst on complex data analysis using Database skills.
Agile at Heart - Received for taking up the responsibility of the critical project as a fresher.
Languages
English
Telugu
Hindi
Timeline
Programmer Analyst
Cognizant Technology Solutions
01.2024 - Current
Programmer
Cognizant Technology Solutions
01.2023 - 12.2023
Programmer Trainee
Cognizant Technology Solutions
10.2021 - 12.2022
Bachelor of Science - Mathematics, Electronics & Computer Science