K UMASHKANTH
COIMBATORE
Summary
To work in a challenging and competitive environment with ample possibility of growth, and to contribute tangibly to the progress of the organization as well as mine. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.
Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
28
28
years of professional experience
Work History
THE MARK (BRANCH)
NO 1/8B SIRUVANI MAIN ROAD
COIMBATORE
09.2022 - Current
PARTNER
THE MARK (MULTI BRAND OUTLET)
COIMBATORE
06.2019 - Current
- Developed and implemented marketing strategies to increase brand awareness and reach target audiences.
- Managed daily operations of the business including budgeting, forecasting, financial analysis, staffing, and customer service.
- Identified opportunities for growth by analyzing current trends in the marketplace and making strategic decisions based on those findings.
- Created promotional campaigns to drive sales of new products or services.
- Negotiated contracts between partners or vendors in order to obtain favorable terms for the company.
- Participated in industry-related meetings and conferences in order to stay up-to-date on current trends within the field.
- Monitored competitor activities in order to gain insights into their strategies and tactics that could be applied within the organization's own practices.
- Cultivated long-term relationships with existing clients through consistent communication efforts .
- Prepared briefs, pleadings and appeals to prepare litigations.
- Revitalized business plans and realigned company objectives to increase overall profits.
- Conducted in-depth research in order to write effective proposals, agreements and contracts.
CEO
I TECH EPOS SOLUTIONS
COIMBATORE
11.2011 - Current
- Developed and implemented strategic business plans to increase company profitability.
- Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
- Managed executive team members to ensure successful execution of projects in a timely manner.
- Directed long-term research initiatives to identify new markets for growth opportunities.
- Assessed financial performance of the organization on a regular basis and identified areas for improvement.
- Recruited, trained, mentored, and managed employees at all levels within the organization.
- Established policies and procedures that promoted an ethical work environment.
- Negotiated contracts with vendors to secure competitive pricing for goods or services.
- Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility.
- Implemented technological solutions designed to improve operational effectiveness.
- Represented the organization at conferences, events, networking activities., as needed.
- Introduced innovative approaches that improved efficiency while reducing costs.
- Developed strategies for improving customer service standards throughout the company.
- Led organization by establishing business direction and actualizing operational plans to meet goals.
- Spearheaded internal initiatives designed to foster collaboration among staff members.
- Built strategic business partnerships by cultivating relationships with employees and experts.
- Negotiated and approved contracts between company and distributors, suppliers and other external entities.
- Increased productivity by creating new policies, objectives and procedures to streamline operations.
- Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
- Hired, trained and mentored [Number] staff members to maximize productivity.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
- Promoted brand awareness by increasing market penetration across [Type] markets.
DIRECTOR & CEO
TECH STORE LIMITED
EGHAM
05.2009 - 09.2011
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Managed budgeting and financial planning processes for the organization.
- Identified opportunities for improvement in operational performance metrics.
- Analyzed customer feedback data to identify trends in product performance or customer service issues.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Monitored market conditions and competitor activities to inform business decisions.
- Assessed employee performance against established benchmarks or targets.
- Negotiated agreements with external partners such as contractors or consultants.
- Guided and motivated staff to drive maximum performance.
- Built strong referral network to generate new business opportunities.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Prepared staff work schedules and assigned team members to specific duties.
DIRECTOR
CROSSWING SOLUTIONS LIMITED
HARROW
01.2007 - 02.2011
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Collaborated with senior leadership to set long-term objectives for the company.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Managed budgeting and financial planning processes for the organization.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Identified opportunities for improvement in operational performance metrics.
- Reviewed internal reports and identified areas of risk or potential cost savings.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Assessed employee performance against established benchmarks or targets.
- Implemented systems for tracking progress on key initiatives or projects.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Facilitated collaboration between teams by encouraging open communication channels.
- Guided and motivated staff to drive maximum performance.
- Developed and presented new ideas and conceptualized new approaches and solutions.
- Built strong referral network to generate new business opportunities.
- Partnered with staff to create professional development plans to support personal and business growth.
- Supported work-life balance to improve staff morale.
- Drafted mission and vision statements to outline objectives and motivate employees.
- Leveraged market knowledge and studied competitive landscape to drive revenue.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Prepared staff work schedules and assigned team members to specific duties.
MANAGER
PEARLS DRYCLEANERS LIMITED
ACTON
08.2007 - 09.2010
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Enforced customer service standards and resolved customer problems to uphold quality service.
DIRECTOR
NEWLIGHT INTERNET LIMITED
HARROW
03.2009 - 03.2010
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Collaborated with senior leadership to set long-term objectives for the company.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
SHOP ASSISTANT
LONDIS
ACTON
08.2004 - 11.2006
- Greeted customers and provided assistance with product selection.
- Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
- Operated the cash register to process customer purchases accurately and efficiently.
- Processed returns, exchanges, refunds, layaways, special orders and warranties according to company policy.
- Resolved customer complaints in a professional manner.
- Organized merchandise on display racks according to established guidelines.
- Handled incoming shipments and ensured that all items were properly tagged and priced before placing them on shelves or counters for sale.
- Answered phone inquiries regarding store hours, product availability, pricing.
- Collaborated with other staff members to ensure seamless operations within the store.
SALES OFFICER
SATNAM OVERSEAS LTD
THANE
10.2001 - 05.2002
- Developed strategies to increase sales and market share.
- Conducted research on competitive products and services.
- Implemented promotional campaigns to boost sales volume.
- Analyzed customer feedback to improve product offerings.
- Built relationships with key clients through regular contact.
- Maintained accurate records of all sales activities and results.
- Generated leads through networking, cold calls, and email campaigns.
- Negotiated contracts with customers to ensure mutually beneficial outcomes.
- Attended industry events to build brand recognition and establish contacts.
- Prepared weekly reports summarizing current sales performance metrics.
TSI
BAKEMANS INDUSTRIES LIMITED
NEW DELHI
03.2001 - 09.2001
PILOT SALES REPRESANTATIVE
MARICO INDUSTRIES LIMITED
MUMBAI
04.1998 - 03.2001
- Monitored weather conditions and adjusted altitude or route as necessary.
- Provided Daily sales & monthly sales reports
- reporting marketing routes
- increasing product presence
- merchandising
- achieving sales targets
- reporting to senior official
- working with other team members
- Managing distributors
WORKED AS REPRESANTATIVE
WIPRO CONSUMERS
01.1996 - 03.1998
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Monitored weather conditions and adjusted altitude or route as necessary.
- Provided Daily sales & monthly sales reports
- reporting marketing routes
- increasing product presence
- merchandising
- achieving sales targets
- reporting to senior official
- working with other team members
- Managing distributors
Education
BBA
ANNAMALAI UNIVERSITY
01.2001
XII (HSC)
ST MICHAELS HRSE SCHOOL COIMBATORE, State Board
01.1996
SSLC
GSENGOTTAIAH MEMORIAL HIGH SCHOOL COIMBATORE, State Board
01.1994
Skills
- PHP, PHOTOSHOP
- Windows 98- Windows 7, MAC OSX, LION
- MS-Word, Power Point
- GOOD IN CREATING NEW VENTURES & DEVELOPING IT
- WILLING TO LEARN QUICK AT ANY LEVEL & IMPLEMENTING THE EXPERIENCE
- VERY GOOD IN ADOPTING THE LATEST TECHNOLOGY & ENVIRONMENT
- VERY GOOD IN COMMUNICATION WITH PUBLIC & ADMINISTRATION
- FIGHT HARD TO ACHIEVE THE DESIRED GOAL
- VERY MUCH CAPABLE IN HANDLING A LARGE TEAM
- VERY GOOD NEGOTIATING SKILLS
- Written Communication
- Google Drive
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Organization
- Microsoft Word
- Training & Development
- Dependable and Responsible
- Communication
- Planning
- Recordkeeping
- Flexible and Adaptable
- Problem Resolution
Areas Of Interest
- SALES & MARKETING
- MOTORING
- BUSINESS, LOCAL & INTERNATIONAL
- SOCIAL ACTIVITIES
- INTERNATIONAL POLITICS
Personal Information
- Citizenship: INDIAN, BRITISH
- Father's Name: S KARMEGAM
- Date of Birth: 12/21/1978
- Marital Status: UNMARRIED
Languages Known
ENGLISH, TAMIL, HINDI (SPOKEN ONLY)
Hobbies and Interests
- WATCHING F1
- FOLLOWING MOTO GP
- PLAYING BADMINTON
- WATCHING CRICKET
- DRIVING
- LISTENING TO MUSIC
- WATCHING NEWS
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge and belief.
Affiliations
• SALES & MARKETING
• MOTORING or DRIVING LONG DISTANCES
• BUSINESS, LOCAL & INTERNATIONAL
• SOCIAL ACTIVITIES
• INTERNATIONAL POLITICS
Accomplishments
- BEST SALES REPRESENTATIVE AWARD FROM MARICO INDUSTRIES
Languages
Tamil
First Language
References
References available upon request.
Timeline
THE MARK (BRANCH)
NO 1/8B SIRUVANI MAIN ROAD
09.2022 - Current
PARTNER
THE MARK (MULTI BRAND OUTLET)
06.2019 - Current
CEO
I TECH EPOS SOLUTIONS
11.2011 - Current
DIRECTOR & CEO
TECH STORE LIMITED
05.2009 - 09.2011
DIRECTOR
NEWLIGHT INTERNET LIMITED
03.2009 - 03.2010
MANAGER
PEARLS DRYCLEANERS LIMITED
08.2007 - 09.2010
DIRECTOR
CROSSWING SOLUTIONS LIMITED
01.2007 - 02.2011
SHOP ASSISTANT
LONDIS
08.2004 - 11.2006
SALES OFFICER
SATNAM OVERSEAS LTD
10.2001 - 05.2002
TSI
BAKEMANS INDUSTRIES LIMITED
03.2001 - 09.2001
PILOT SALES REPRESANTATIVE
MARICO INDUSTRIES LIMITED
04.1998 - 03.2001
WORKED AS REPRESANTATIVE
WIPRO CONSUMERS
01.1996 - 03.1998
BBA
ANNAMALAI UNIVERSITY
XII (HSC)
ST MICHAELS HRSE SCHOOL COIMBATORE, State Board
SSLC
GSENGOTTAIAH MEMORIAL HIGH SCHOOL COIMBATORE, State Board
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