Certified Scrum Master/ Certified system administrator Service Delivery Manager with 13+ years of experience in guiding cross-functional teams through the Agile process, delivering high-quality solutions in SDLC projects and the banking domain. Service delivery professional with proven track record in managing complex projects and improving client satisfaction. Skilled in resource allocation, process optimization, and risk management. Focused on fostering team collaboration and aligning with organizational goals to drive success. Known for flexibility in adapting to changing needs and consistently delivering results. Expertise in facilitating Scrum ceremonies, promoting Agile principles, and fostering a collaborative environment to drive continuous improvement and successful project delivery. Proven track record in managing stakeholder relationships, mitigating risks, and ensuring timely completion of complex projects in fast-paced, highly regulated industries. Adept at optimizing team performance, resolving impediments, and ensuring alignment with organizational goals. Passionate about leveraging Agile methodologies to streamline project delivery, enhance team efficiency, and contribute to organizational growth.
Certified Scrum Master
Leading SAFe Certified
PMI-ACP Certified
CSPO(Certified Scrum Product Owner)
Certified Scrum Master