Kabilan PremKrishnan
Scrum Master
Banglore
Summary
Bilingual professional with more than 7 years of experience delegating tasks and managing projects. Certified Scrum Master with definitive leadership qualities and strong critical thinking and decision making skills. Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Scrum Master
HCL Technologies Ltd
Bengaluru
01.2019 - Current
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
- Led sprint reviews and planning meetings to promote full team engagement.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Worked effectively with multiple Scrum teams both internally and off-shore.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Researched current trends to stay knowledgeable in Scrum methods.
- Worked across teams outside of engineering to find solutions and answers to issues encountered by engineering personnel.
- Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
- Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
Subject Matter Expert
IBM India Pvt Ltd
Chennai
03.2017 - 02.2018
- Projects include large IT infrastructure implementations, multiple site migrations, application upgrades Installed, configured and registered more than 400+ backup clients(inclusive of windows/Unix) in a Backup environment.
- Experienced in preparing backup reports and have delivered to higher management or customer on requests.
- Designed and prepared technical reports, studies and related documentation.
Associate Consultant
Tata Consultancy Services
Chennai
07.2013 - 03.2017
- Managed and delivered solutions as a part of TSM Offshore Operations team in the role of Assistant consultant. Installation and configuration of Tivoli Storage Manager, Commvault Server and B/A Client software’s on Linux, AIX, Windows 2003,2008 & 2012 Servers.
- Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Improved performance, hiring practices and management systems to facilitate success of client's organization.
- Collaborated with teams to define, strategize and implement marketing and web strategies.
- Provided advice, made recommendations and implemented problem-solving strategies when business needed to re-energize.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
Support Engineer
SENSIPLE SOFTWARE SOLUTIONS PRIVATE LIMITED
Chennai
12.2009 - 02.2013
- Registering, configuring and scheduling of B/A Clients (including Windows clusters) for backups based upon their requirements.
- Handle TSM Server related issues viz. recovery log pinning, scratch maintenance, managing TSM Db and storage pools, have a good knowledge on preventing TSM Server crash.
- Verify and troubleshoot hardware related issues, such as maintenance of tape volume, tape drives.
- Very good rapport with SME technicians and higher management.
Senior Technical Support Executive
Sutherland Global Services(Chennai)
Chennai
10.2006 - 10.2009
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Used ticketing systems to manage and process support actions and requests.
- Documented support interactions for future reference.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
Education
B. E [ CSE] - Computer Engineering
Anna University
Chennai 07.2002 - 05.2006
Skills
Project Management
Customer interaction
Teamwork and Collaboration
Problem-Solving
Excellent Communication
Critical Thinking
Risk identification
Certification
Agile Scrum Master
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Agile Scrum Master
07-2022
AWS cloud Practioner
01-2022
Scrum Master
HCL Technologies Ltd
01.2019 - Current
Subject Matter Expert
IBM India Pvt Ltd
03.2017 - 02.2018
Associate Consultant
Tata Consultancy Services
07.2013 - 03.2017
Support Engineer
SENSIPLE SOFTWARE SOLUTIONS PRIVATE LIMITED
12.2009 - 02.2013
Senior Technical Support Executive
Sutherland Global Services(Chennai)
10.2006 - 10.2009
B. E [ CSE] - Computer Engineering
Anna University
07.2002 - 05.2006