Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Additional Qualifications
Personal Information
Accomplishments
Timeline
Generic

KABILDEV C

Coimbatore

Summary

Dynamic Senior Manager with over 22 years of experience in sales and relationship management at Worldline E Payments. Proven track record of achieving 100% revenue targets through strategic partnerships and effective team leadership. Exceptional negotiation skills complemented by a strong ability to enhance sales culture and drive business growth.

Overview

23
23
years of professional experience

Work History

Senior Manager-Sales, Government,Payfac & Banking

Worldline E Payments India Pvt Ltd
CHENNAI
01.2022 - Current
  • Company Overview: Head Quarter: Mumbai, Work Region: South- Chennai, Kerala & Karnataka, Department: Payment Gateway- Banking & Fintech, Website: [not provided]
  • Relationship with South Based Banks( INDIAN BANK, IOB, Federal, SIB, UBI, Canara Bank, SCB, ICICI) & Channel Partners for Existing & New Accounts
  • Managing Corporate Accounts referred by Banks for increased sales/penetration in payment processing thru IPG & other Modes
  • Identify the New Banks , Fintech's & ERP's onboarding as a Referral partner to increase the On boarding New Merchants & Adding the New Revenue.
  • Responsible for Region Sales and Revenue objectives, portfolio performance and New merchant acquisition.
  • Build Alliances with significant Large relationship merchant partners/manufacturer to increase /promote Digital Payments and penetration.
  • Maintaining healthy relationship with Banks & Fintech Partners spread across South and the key merchants.(Corporate/Enterprise Merchants).
  • Pitching with VAS products of Recurring Payments, Payout, Instant Pay, etc.
  • Responsible for Business volume from existing portfolio, New acquisitions, Revenue. Income through MDR.
  • Ensure to Achieve 100% Targets Month on Month in Spends & Revenue.
  • Co-ordinate with Technical & Support desk to resolve merchant partners issue.
  • Offering the BBPS Payment Collection Selective Segments.
  • Head Quarter: Mumbai, Work Region: South- Chennai, Kerala & Karnataka, Department: Payment Gateway- Banking & Fintech, Website: [not provided]

Business Manager-ICICI Merchant Services-FISERV

ICICI MERCHANT SERVICES-FISERV
01.2020 - 01.2022
  • Company Overview: Head Quarter: Mumbai, Work Region: ROTN-Coimbatore, Department: Merchant Business-Sales & Revenue, Website: [not provided]
  • Identifying potential merchants and placing Electronic Data Capture Machine & IPG to enable Credit/Debit Card customers to pay for the purchases made.
  • Managing Corporate Accounts for increased sales/penetration in payment processing domain.
  • Responsible for Region Sales and Revenue objectives, portfolio performance and New merchant acquisition.
  • Build Alliances with significant Large relationship merchant partners/manufacturer to increase /promote Card acceptance and penetration.
  • Maintaining healthy relationship with over 10000 merchants spread across ROTN and the key merchants.(Corporate Merchants).
  • Pitching with VAS products of Funding(LACR), Multi Bank EMI, Bharath QR CODE, Wallet & Loyalty Rewards for additional revenue.
  • Responsible for Business volume from existing portfolio, New acquisitions, Revenue Income through AMC ,VAS & integration fee.
  • Ensure to Achieve 100% Targets Month on Month in Spends & Revenue.
  • Handling frontline sales and operational team of 40, who interact with merchants on day to day basis to acquire and resolve their technical and operational issues.
  • Work with Non Acquiring Banks and Source the Applications to place an EDC.
  • Co-ordinate with Technical & Support desk to resolve merchant partners issue.
  • Monthly Audit on Terminals & Activate Inactive Merchant.
  • Supporting ICICI BANK Channels to Increase the Sales of New Acquiring.
  • Weekly Training to the Frontline Sales Team About the Products Existing & New.
  • Head Quarter: Mumbai, Work Region: ROTN-Coimbatore, Department: Merchant Business-Sales & Revenue, Website: [not provided]

Senior Manager-Product Support Manager -POS-YES BANK LTD

YES BANK LTD
08.2018 - 01.2020
  • Company Overview: Head Quarter: Mumbai, Work Region: ROTN-Coimbatore, Department: Merchant Business-Sales & Revenue, Website: [not provided]
  • Identifying potential merchants and placing Electronic Data Capture Machine & to enable Credit/Debit Card customers to pay for the purchases made.
  • Managing Corporate Accounts for increased sales/penetration in payment processing domain.
  • Roles Include New merchant acquisition, Relationship Management, Merchant Retention.
  • Responsible for Region Sales and Revenue objectives, portfolio performance and New merchant acquisition.
  • Build Alliances with significant Large relationship merchant partners/manufacturer to increase /promote Card acceptance and penetration.
  • Maintaining healthy relationship with over 700 merchants spread across ROTN and the key merchants.(Corporate Merchants).
  • Generate the revenues., Price negotiation .,Prevent Fraud Transactions.
  • Pitching with VAS products of Funding(LACR), Multi Bank EMI, Bharath QR CODE, Wallet & Bonus Hub for additional revenue.
  • Ensure to Achieve 100% Targets Month on Month in Spends & Installation.
  • Handling frontline sales and operational team of 4, Interact Branch Banking Team of all CRPs,BRPs RMs, BBLs for new acquisition of POS.
  • Check on the activation rate; build relationship with the merchants to drive in more and more volumes.
  • Head Quarter: Mumbai, Work Region: ROTN-Coimbatore, Department: Merchant Business-Sales & Revenue, Website: [not provided]

Business Manager-ICICI Merchant Services-First data

ICICI Merchant Services
11.2013 - 07.2018
  • Company Overview: Head Quarter: Mumbai, Work Region: ROTN-Coimbatore, Department: Merchant Business-Sales & Revenue, Website: [not provided]
  • Identifying potential merchants and placing Electronic Data Capture Machine & IPG to enable Credit/Debit Card customers to pay for the purchases made.
  • Managing Corporate Accounts for increased sales/penetration in payment processing domain.
  • Roles Include New merchant acquisition, Relationship Management, Merchant Retention.
  • Responsible for Region Sales and Revenue objectives, portfolio performance and New merchant acquisition.
  • Build Alliances with significant Large relationship merchant partners/manufacturer to increase /promote Card acceptance and penetration.
  • Maintaining healthy relationship with over 3000 merchants spread across ROTN and the key merchants.(Corporate Merchants).
  • Generate the revenues., Price negotiation .,Prevent Fraud Transactions.
  • Pitching with VAS products of Funding(LACR), Multi Bank EMI, Bharath QR CODE, Wallet & Loyalty Rewards for additional revenue.
  • Responsible for Business volume from existing portfolio, New acquisitions, Revenue Income through AMC and integration fee.
  • Ensure to Achieve 100% Targets Month on Month in Spends & Revenue.
  • Handling frontline sales and operational team of 30, who interact with merchants on day to day basis to acquire and resolve their technical and operational issues.
  • Check on the activation rate; build relationship with the merchants to drive in more and more volumes.
  • To be in touch with the issuing group in communicating the signed up merchants to the existing base of retail and corporate card members.
  • Work with Non Acquiring Banks and Source an Applications to place an EDC.
  • Chairman Council-2016 Award Winner for Sales in APAC.
  • Head Quarter: Mumbai, Work Region: ROTN-Coimbatore, Department: Merchant Business-Sales & Revenue, Website: [not provided]

Senior Executive -Atos Worldline India Pvt Ltd

Atos Worldline India Pvt Ltd
11.2010 - 11.2013
  • Company Overview: Head Quarter: Mumbai, Work Region: ROTN & Kerala, Department: Merchant Business-Sales (Punjab National bank & Central Bank Of India), Website: [not provided]
  • Identifying potential merchants and placing Electronic Data Capture Machine & IPG to enable Credit/Debit Card customers to pay for the purchases made.
  • Managing Corporate Accounts for increased sales/penetration in payment processing domain.
  • Cross selling other banking products viz QR CODE, Wallet, IPG with the help of Corporate Banking team to maintain the top-line as well as bottom-line for overall business profitability.
  • Roles Include New merchant acquisition, Relationship Management, Merchant Retention.
  • Responsible for Region Sales and Revenue objectives, portfolio performance and New merchant acquisition.
  • Build Alliances with significant Large relationship merchant partners/manufacturer to increase /promote Card acceptance and penetration.
  • Maintaining healthy relationship with over 3000 merchants spread across ROTN
  • The key merchants.(Corporate Merchants).
  • Handling the payment issues & Collection of Pending Payments.
  • Generate the revenues., Price negotiation .,Prevent Fraud Transactions.
  • Handling Payment hold & Chargeback's., Maintain below 1% of Chargeback.
  • Responsible for Business volume from existing portfolio, New acquisitions, Revenue Income through AMC and integration fee.
  • Inspect the risk's at merchant Transactions.
  • Head Quarter: Mumbai, Work Region: ROTN & Kerala, Department: Merchant Business-Sales (Punjab National bank & Central Bank Of India), Website: [not provided]

Manager-Acquisition, Retail & Relationship

Loyalty Solutions and Research LTD (i mint) now PAYBACK
03.2008 - 06.2010
  • Company Overview: Head Quarter: Mumbai, Work Region: Coimbatore, Department: Manager, Website: [not provided]
  • Responsible for new merchant sign ups for acquiring & Loyalty program.
  • Handle the Prepared Partner Outlets.
  • Evangelize need and benefits of loyalty programs.
  • Sign-up Star, A, B at Merchants for Merchant/Co-Branded Card.
  • Doing the Various Marketing activities to create the awareness.
  • Requiting DSA/IMP for the area Sales.
  • Handling DSA/IMP Executives.
  • Measuring key achievements and shortfalls of the launched engagement program for the partner using various analytical tools for the partner.
  • Implementing sales promotion and marketing programs to enhance brand visibility.
  • Directly Handle the Key Persons of the outlets & built the relationship.
  • Improved the distribution Market from scratch to different products.
  • Selling the mailers/sms for merchants for marketing champions.
  • Planning BTL & ATL Activities.
  • Solving the technical Issues locally.
  • Conducting Awareness Program to increase visibility of Brand.
  • Head Quarter: Mumbai, Work Region: Coimbatore, Department: Manager, Website: [not provided]

Sales & Relationship Manager

ICICI BANK LTD- Expertus Hr Pvt Ltd
11.2002 - 02.2008
  • Company Overview: Head Quarter: Mumbai, Work Region: Coimbatore, Department: Sales & Marketing (Merchant Services), Website: [not provided]
  • Handled a team of 15 members for merchant acquiring & IPG with Top- notch merchants in Coimbatore.
  • Providing the value added services to the merchants to increase their volume of business.
  • Preparing a plan of action and implementing on the entire business promotion programmers.
  • Targets for the cards Acceptance business through the Promotional Activities.
  • Ensuring no competitor banks enter in to ICICI Bank exclusive counters.
  • Maintaining healthy relationship with over 800 merchants spread across Coimbatore and the key merchants.(Corporate Merchants).
  • Identifying potential merchants and placing Electronic Data Capture Machine to enable Credit/Debit Card customers to pay for the purchases made.
  • Opening Current account, Savings account for merchants.
  • Cross-selling products like personal loan, credit card and insurance to the merchants.
  • Interacting merchants for business development on a periodical basis.
  • Managing the internal sales team of 15 FOS (feet on street) & achieving the sales.
  • Head Quarter: Mumbai, Work Region: Coimbatore, Department: Sales & Marketing (Merchant Services), Website: [not provided]

Sales Executive

Aircel Ltd ( Sabol Sevices)
08.2002 - 11.2002
  • Company Overview: Head Quarter: Coimbatore, Work Region: Coimbatore, Department: Sales Post-Paid, Website: [not provided]
  • Acquiring new post paid connections.
  • Maintaining healthy relationship with consumer.
  • Collecting Payments & log inning documents on time.
  • Head Quarter: Coimbatore, Work Region: Coimbatore, Department: Sales Post-Paid, Website: [not provided]

Education

Bachelor of Marketing Management -

Annamalai university

Diploma In Mechanical Engineering -

A.J.K.K. Polytechnic
Gobi, Tn

Skills

  • Over 22 Years of experience in frontline sales, Relationship management, channel management & team handling
  • Experience in managing a sales team
  • Proven successful track record in retail sales, specifically in Banking Industry
  • Able to enhance the sales culture in the sales unit Demonstrated my ability in Sales planning and conceptualize promotions and marketing initiatives
  • Strong communication and negotiation skills with the ability to influence outcomes
  • Able to manage and implement change initiatives by taking ownership and working with all stakeholders comfortably
  • Strong inter-personal skills and leadership ability

Hobbies and Interests

  • Travelling
  • Learning
  • Listening Music

Languages

  • TAMIL
  • ENGLISH
  • Kannada

Additional Qualifications

Diploma in Computer Application

Personal Information

  • Father's Name: M.Chinnaraj (Late)
  • Date of Birth: 02/25/80
  • Marital Status: Married

Accomplishments

Chairman Council Award

Achieved the Chairman Council-2016 Award for Sales in APAC.

Timeline

Senior Manager-Sales, Government,Payfac & Banking

Worldline E Payments India Pvt Ltd
01.2022 - Current

Business Manager-ICICI Merchant Services-FISERV

ICICI MERCHANT SERVICES-FISERV
01.2020 - 01.2022

Senior Manager-Product Support Manager -POS-YES BANK LTD

YES BANK LTD
08.2018 - 01.2020

Business Manager-ICICI Merchant Services-First data

ICICI Merchant Services
11.2013 - 07.2018

Senior Executive -Atos Worldline India Pvt Ltd

Atos Worldline India Pvt Ltd
11.2010 - 11.2013

Manager-Acquisition, Retail & Relationship

Loyalty Solutions and Research LTD (i mint) now PAYBACK
03.2008 - 06.2010

Sales & Relationship Manager

ICICI BANK LTD- Expertus Hr Pvt Ltd
11.2002 - 02.2008

Sales Executive

Aircel Ltd ( Sabol Sevices)
08.2002 - 11.2002

Bachelor of Marketing Management -

Annamalai university

Diploma In Mechanical Engineering -

A.J.K.K. Polytechnic

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KABILDEV C