Summary
Overview
Work History
Education
Skills
Timeline
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Kabir Narang

Kabir Narang

Customer Service Representative
New Delhi

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Looking Forward towards growth.

Overview

1
1
year of professional experience
2
2
years of post-secondary education
3
3
Languages

Work History

Customer Service Representative

Concentrix
05.2023 - Current
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Education

B.com - Commerce

School of Open Learning, DU
New Delhi, India
08.2022 - Current

Senior Secondary Education -

Sumermal Jain Public School
New Delhi, India
04.2022

Secondary Education -

Sumermal Jain Public School
New Delhi, India
04.2020

Skills

Quick Learning

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Timeline

Customer Service Representative

Concentrix
05.2023 - Current

B.com - Commerce

School of Open Learning, DU
08.2022 - Current

Senior Secondary Education -

Sumermal Jain Public School

Secondary Education -

Sumermal Jain Public School
Kabir NarangCustomer Service Representative