Kabir Narang
Customer Service Representative
New Delhi
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Looking Forward towards growth.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Customer Service Representative
Concentrix
05.2023 - Current
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
B.com - Commerce
School of Open Learning, DU
New Delhi, India 08.2022 - Current
Senior Secondary Education -
Sumermal Jain Public School
New Delhi, India04.2022
Secondary Education -
Sumermal Jain Public School
New Delhi, India04.2020
Skills
Quick Learning
undefinedTimeline
Customer Service Representative
Concentrix
05.2023 - Current
B.com - Commerce
School of Open Learning, DU
08.2022 - Current
Senior Secondary Education -
Sumermal Jain Public School
Secondary Education -
Sumermal Jain Public School