Kabita Okram
Summary
I aspire to leverage my leadership prowess and robust capabilities to steer the unit towards unprecedented growth and expansion while ensuring profitability. Well-versed in establishing and overseeing dynamic business planning dedicated to promoting growth, increasing efficiency and strengthening profit forecasts. Groundbreaking leader with a progressive approach to re-energizing operations. Client-focused and organized professional with advanced degree and diverse experience in customer service, business management and project coordination. Collaborative communicator to quickly build relationships with both clients and business audiences. Known for innovation and creative problem-solving abilities to address business challenges. Passionate Business executive with [19+] years of experience in sales, retail industry. Accomplished leader recognized for creating effective business strategies and financial excellence leading to strong bottom-line results. Highly skilled in strategic planning, setting vision and motivating employees,with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Business Head
Opportunities India
12.2004 - 12.2018
- (Opportunities India is a Strategic Business Unit of QASPL, formerly known as APPCO India) (The QASPL is a new generation Marketing company with its business in diversified sectors like Telecommunication, Insurance, Energy, Home Security, Charity, Sports Marketing, etc
- QASPL unceasingly keeps in pace with the dynamic market environment with remarkably innovative strategies)
- During my tenure in QASPL I worked with two Divisions APPCO India Finance Pvt
- Ltd
- JULY 2013 – DEC 2018 (Application division of the QASPL) Major Client – ICICI BANK CREDIT and FGI APPCO India Charity Pvt
- Ltd
- DEC 2004 – Dec 2018 (Charity division of the QASPL) Major clients - CRY, OXFAM, DEEDS, CIF and PLAN INDIA.
GM- Strategic Initiative
Lok Bharti Education Society
04.2023
- Implementing strategies to develop ongoing funding relationships with major donors, charitable trusts, foundations, and corporations
- Implemented strategies to foster ongoing funding relationships with major donors, charitable trusts, foundations, and corporations
- Managed prospect research and outreach to cultivate new funders, aligning with organizational priorities
- Co-created project ideas for fundraising by liaising with internal stakeholders, ensuring strategic alignment
- Aligned corporate philanthropic interests with fundraising opportunities, building strategic relationships
- Developed tailored pitch materials and proposals for new corporate partners, maintaining a pipeline of prospects
- Formulated concept papers and grant proposals, focusing on program narrative, milestones, and budgets
- Streamlined High Net Worth Individual (HNI) and corporate fundraising, managing the prospect-to-donor lifecycle
- Strengthened monitoring and evaluation procedures, ensuring progress towards project outputs and sustainability
- Provided inputs for quarterly, annual, and other reports, contributing to project management effectiveness
- Participated in annual project reviews and planning workshops, assisting in report preparation.
Sr. Manager Strategic Partnership Payroll and Retail
CAF INDIA
05.2022
- Plan and implement strategies to grow and diversify CAF India’s Employee Giving Programs for corporates and other organizations
- Secure new clients and business on employee payroll giving
- This includes research on possible clients, opening leads, developing proposals, presentations, negotiating and securing clients
- Operational aspects of the employee giving, employee volunteering and retail giving portfolio of CAF India including programmatic interventions
- Support research on employee giving and use findings to promote new ideas and concepts
- Manage end to end payroll giving program for corporate clients and NGOs (including securing partnerships, MOUs, due diligence of grantees, grant disbursals, monitoring, reporting, audit, issue of tax receipts and closure) Monitor the data and analytics on weekly/monthly/Quarterly basis from payroll giving outputs as per the agreed upon KPI’s (Key performance Indicators) and share the report to the management for corrective measures
- Execute the tests and innovate using existing/updated/new technology platforms to bring in efficiency in output of Payroll giving grogram Due diligence and coordination with NGOS and recipient organizations
- Achievement during this short period: Handle 11 critical client’s issue and resolve
- Resolve 200 plus NGO MOU
- Dispersed fund to the Ngo and resolve the issue
- Submitted the corporate payroll fund to the NGO
Manager, Individual Fundraising
CASA
- Net Fund Flow Ensure proper use of funds Fundraising Channels Face2Face One-time & Monthly Donor Servicing & Retention EDM/DM Crowd Funding CSR Achievements during my tenure in CASA Set -up the Team of Face to Face, Donor Servicing, Retention from scares
- Set up a robust system of monitoring fund-raising targets on a daily basis
- Developed a sense of responsibility & accountability in the team members
- Hired 17new team members to ensure smooth operations
- Organized Mall Event, Corporate Event, and Road trip to different cities and raise a good business for the organization Generate fund for every division EDM/DM, Telle-Calling, Crowd funding, Working For CSR/ Pay rolled giving during Covid-19.
Education
EXE. MBA -
KARNATAKA OPEN UNIVERSITY
01.2014
MA in ECONOMICS -
SNDT UNIVERSITY, MUMBAI
01.2005
Bachelors in Economics (Hons.) -
MANIPUR UNIVERSITY
01.2000
Skills
- Sales Forecasting
- Operations Management
- Corporate Communications
- Supplies inventory
- Business Development
- Project Management
- Business Planning
- Client relationships management
- Innovation management
- Customer Acquisition
- Contract Negotiation
- Partnership Development
- Consultative Sales
- Organizational Development
- Market Planning
- Revenue Forecasting
- Brand Management
- Staff Management
- Employee Development
- Organizational Skills
- Teamwork and Collaboration
- Problem-solving abilities
- Hiring and Training
- Time Management
- Performance Evaluations
- Customer Relationship Management
- Team building
Target Location
Delhi/NCR
Key Result Areas
- Ensure increase in income across range of fundraising streams and to surpass projected income in the fundraising plan.
- Design fund raising activities by defining the target Market Segment and best strategy to approach donors
- Responsible for fund raising expense budget and important to ensure all fund-raising activities are carried out within approved budget.
- Map the net flow of funds and track the spending
- Responsible for Fundraising channels- Face2Face- One-Time; Face2Face-Monthly; Donor Servicing & Retention; EDM & Crowd Funding.
- In charge of providing support for the channel, Churches & Institutional Fundraising, CSR and jointly work for Fundraising through channel event.
- Ensure constant servicing of the donors, monitor and refine the supporter retention/ up-gradation strategy while building a long-lasting relationship with financial supporters.
- Ensure timely realization and reconciliation of the fundraising income.
- Effectively use EDM, as per the projected plan to fundraise from prospects and existing donors and work for increasing overall income of individual donors.
- Sign-up with various crowd finding platforms and use these to engage supporters and volunteers (including from the church) to receive donations and increase income from individual fundraising.
- Responsible for overall performance and development of the team, including training & coaching.
- Responsible for systems and processes for performance of the fundraising team including team recruitment, retentions, permissions and motivation and encouragement.
- Ensure all stake holders are well informed about the progress, specifically the management and the donors.
- After the pandemic also started working for CSR, sending proposal to different corporate, finding connecting on Linkedln.
Timeline
GM- Strategic Initiative
Lok Bharti Education Society
04.2023
Sr. Manager Strategic Partnership Payroll and Retail
CAF INDIA
05.2022
Business Head
Opportunities India
12.2004 - 12.2018
Manager, Individual Fundraising
CASA
EXE. MBA -
KARNATAKA OPEN UNIVERSITY
MA in ECONOMICS -
SNDT UNIVERSITY, MUMBAI
Bachelors in Economics (Hons.) -
MANIPUR UNIVERSITY