Kabita Singh
Durgapur
Summary
Having a total experience of 9 years and 8 months in different domains, I started my carrier as an associate and gradually moved towards server support and Cloud administration projects. I have 4y 8m years of experience in supporting cloud and server environments.
Seeking a position to utilize my skills and abilities that offers professional growth while being resourceful, innovative, and flexible.
Overview
9
9
years of professional experience
Work History
Cloud Administrator
Tata Consultancy Services Ltd.
Kolkata
02.2018 - Current
- Configure and management of Cloud resources like Microsoft Azure Virtual Machines, Storage
Account, Azure AD, Resource Groups, Web Apps, Functions, Logic Apps, Virtual Network etc. - Identity and Access Management using Azure AD
- Deploy and manage 300+ Windows and Linux Server on Azure platform
- Azure resources Backup and Recovery Management, Azure Disk Encryption, Key Vault and Storage Accounts management, Clean-up activities
- Deploying, Restoring VMs in Azure, Load Balancer, Network Security Group Management
- Windows server 2012R2, 2016, 2019 administration, Active Directory Management, Network administration, Backup and encryption
- Symantec Endpoint Protection Manager, Azure IAAS management, Access and VM related troubleshooting
- Carry out Triage on Cloud Infrastructure-related events, raise incidents, and support Incident
Response process in Service Now - Preparing & representing domain performance and governance data in front of customers
Senior Business Process Analyst
Tata Consultancy Services Ltd.
Kolkata
06.2016 - 01.2018
- Managing Energy billing for customers
- Worked in SAP CRM billing
- Taken dual chat in Quote team along with billing and solving Queries
- Experience with Microsoft Office products (Word, Excel, PowerPoint)
Associate
Wipro Ltd.
Kolkata
04.2015 - 05.2016
- Handling Day-to-Day calls of providers.
- Increased customer satisfaction significantly within the department.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Worked varied hours, days, nights, and weekends as business needs dictate.
Associate
B. R. Enterprises
Kolkata
02.2013 - 03.2015
- Work with multiple profiles as per Company’s requirements
- Handled HR Project
- Educated new hires on company policies and procedures by designing and developing training program
- Handling Day-to-Day Calls
- Working on Tally ERP 9.1
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising
- Conducting Interviews of Candidates
- Maintaining Reports and Reporting to Senior Authorities
Education
Master of Business Administration in Human Resource - Human Resource
Bachelor of Commerce - Banking, Accounting, Insurance And Finance
Intermediate -
High School -
Skills
- Microsoft Azure
- Azure Storage
- Azure AD
- Azure Service Recovery
- Powershell
- Permissions and Access Control
- Windows Server Administration
- Symantec Endpoint Protection Manager
Industrial Training
- ITC limited: Industrial visit based on the products and an overview of work culture
- Workshop on Diversity and Inclusion and Work Culture at Johnson & Johnson, Kolkata
Languages
Bengali
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
English
Advanced (C1)
Certification
Azure Administration 104
Timeline
Cloud Administrator - Tata Consultancy Services Ltd.
02.2018 - Current
Senior Business Process Analyst - Tata Consultancy Services Ltd.
06.2016 - 01.2018
Associate - Wipro Ltd.
04.2015 - 05.2016
Associate - B. R. Enterprises
02.2013 - 03.2015
Bengal Institute of Business Studies - Master of Business Administration in Human Resource, Human Resource
University of Burdwan - Bachelor of Commerce, Banking, Accounting, Insurance And Finance
St. Peter’s School, ICSE Board - Intermediate,
St. Peter’s School, ICSE Board - High School,
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