Summary
Overview
Work History
Education
Skills
Industrial Training
Languages
Certification
Timeline

Kabita Singh

Durgapur

Summary

Having a total experience of 9 years and 8 months in different domains, I started my carrier as an associate and gradually moved towards server support and Cloud administration projects. I have 4y 8m years of experience in supporting cloud and server environments.

Seeking a position to utilize my skills and abilities that offers professional growth while being resourceful, innovative, and flexible.

Overview

9
9
years of professional experience

Work History

Cloud Administrator

Tata Consultancy Services Ltd.
Kolkata
02.2018 - Current
  • Configure and management of Cloud resources like Microsoft Azure Virtual Machines, Storage
    Account, Azure AD, Resource Groups, Web Apps, Functions, Logic Apps, Virtual Network etc.
  • Identity and Access Management using Azure AD
  • Deploy and manage 300+ Windows and Linux Server on Azure platform
  • Azure resources Backup and Recovery Management, Azure Disk Encryption, Key Vault and Storage Accounts management, Clean-up activities
  • Deploying, Restoring VMs in Azure, Load Balancer, Network Security Group Management
  • Windows server 2012R2, 2016, 2019 administration, Active Directory Management, Network administration, Backup and encryption
  • Symantec Endpoint Protection Manager, Azure IAAS management, Access and VM related troubleshooting
  • Carry out Triage on Cloud Infrastructure-related events, raise incidents, and support Incident
    Response process in Service Now
  • Preparing & representing domain performance and governance data in front of customers

Senior Business Process Analyst

Tata Consultancy Services Ltd.
Kolkata
06.2016 - 01.2018
  • Managing Energy billing for customers
  • Worked in SAP CRM billing
  • Taken dual chat in Quote team along with billing and solving Queries
  • Experience with Microsoft Office products (Word, Excel, PowerPoint)

Associate

Wipro Ltd.
Kolkata
04.2015 - 05.2016
  • Handling Day-to-Day calls of providers.
  • Increased customer satisfaction significantly within the department.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Worked varied hours, days, nights, and weekends as business needs dictate.

Associate

B. R. Enterprises
Kolkata
02.2013 - 03.2015
  • Work with multiple profiles as per Company’s requirements
  • Handled HR Project
  • Educated new hires on company policies and procedures by designing and developing training program
  • Handling Day-to-Day Calls
  • Working on Tally ERP 9.1
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising
  • Conducting Interviews of Candidates
  • Maintaining Reports and Reporting to Senior Authorities

Education

Master of Business Administration in Human Resource - Human Resource

Bengal Institute of Business Studies, Kolkata

Bachelor of Commerce - Banking, Accounting, Insurance And Finance

University of Burdwan, Burdwan, West Bengal

Intermediate -

St. Peter’s School, ICSE Board

High School -

St. Peter’s School, ICSE Board

Skills

  • Microsoft Azure
  • Azure Storage
  • Azure AD
  • Azure Service Recovery
  • Powershell
  • Permissions and Access Control
  • Windows Server Administration
  • Symantec Endpoint Protection Manager

Industrial Training

  • ITC limited: Industrial visit based on the products and an overview of work culture
  • Workshop on Diversity and Inclusion and Work Culture at Johnson & Johnson, Kolkata

Languages

Bengali
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
English
Advanced (C1)

Certification

Azure Administration 104

Timeline

Cloud Administrator - Tata Consultancy Services Ltd.
02.2018 - Current
Senior Business Process Analyst - Tata Consultancy Services Ltd.
06.2016 - 01.2018
Associate - Wipro Ltd.
04.2015 - 05.2016
Associate - B. R. Enterprises
02.2013 - 03.2015
Bengal Institute of Business Studies - Master of Business Administration in Human Resource, Human Resource
University of Burdwan - Bachelor of Commerce, Banking, Accounting, Insurance And Finance
St. Peter’s School, ICSE Board - Intermediate,
St. Peter’s School, ICSE Board - High School,
Kabita Singh