Kadam Srinivas
Hyderabad
Summary
To seek challenging and responsible position in a professionally managed organization with specific interest in attaining organization’s objectives by getting unlimited access to the latest technology, the necessary learning inputs and an environment that promotes professionals and personal growth.
Overview
9
9
years of professional experience
Work History
SOC Operator
Warner bros discovery through CBRE
Hyderabad
08.2024 - Current
- As a SOC operator, our primary role is monitoring APAC region sites to ensure the safety and security of people, business, and assets.
- Monitoring alarms in the APAC region sites by using different access control applications.
- Maintained vigilance through real-time CCTV monitoring, ensuring immediate clarification of any suspicious activities.
- Controlling the badging process and printing the badges for employees and all the vendor partners based on their requirements.
- Managing all the physical security operations onsite and coordinating with the transport team to arrange cabs and escorts as per the requirement.
- Responding immediately to all the GSOC mails related to situational awareness and geopolitical news, and acting accordingly.
- Monitor and respond to global alerts and events affecting company facilities and employees, providing immediate information and assistance as needed.
- Able to manage and handle situations of a sensitive nature and maintain company’s confidentiality and information security practices (medical record, personnel issues, investigations, public relations incidents, emergency personnel contact information
- Receive and respond to emergency and non-emergency requests from account team, client, outside vendors, and the security field force via telephone and e-mail.
- Monitor and respond to global alerts and events affecting company facilities and employees, providing immediate information and assistance as needed.
- Generating attendance reports from access control applications and providing the details to stakeholders based on their requirements, with client approval.
- Shared detailed weekly and monthly reports with clients to ensure transparency
SSC Operator
Google India PVT Ltd through G4s security services
Hyderabad
11.2019 - 07.2024
- Previously worked as a Security service centre operator to investigate all type of alarms which are receiving in Vantage application and to acknowledge the alarms and also to give conclusion to each and every alarm after investigation
- Thoroughly Checking CCTV monitoring on all the sites and inform to onsite security if any violation breach on site
- Responding on emergency calls receiving on emergency number and assisting them proper advice to the employees and other vendor partners
- Monitoring Geo political news and raising the incidents and give information to the global team to heads up the matters to escalate
- Generating access reports on daily basis to get the total alarm count and also to update the sheets on daily,weekly and monthly to represent it on weekly call with APAC sites
- Raising bugs on the faulty access door issues,access readers and all the technical equipments related to access control and follow up with vendor partner to resolve the issues
- Checking the guts ticket thoroughly raised by the employees and vendor partners and give appropriate response based on the request
- Investigating the incidents,lost and found items and also other unethical issues happening in the site and prepare incident tracking and upload the videos on drives
- Having knowledge on physical security, Event Management and Operational issues
- Having knowledge on generating reports by using CCure application and also creating profiles in the Ccure to the new joiners and updating their credentials as per the requirements
- Working with global team to give appropriate clearance and credentials to the restricted floor access by raising the skyivine tickets
- Preparing the prelim reports based on the incidents happened in the onsite and give updates to the global team to create a symmetry to pass the information to all the clients
- Actively participated and organized in the part of events and vaccinations drives happened in the onsite to assist employees and all the vendors staff
- Monitor and operate security systems including access control and CCTV, along with environmental monitoring and mass notification systems
- Respond quickly and initiate action related to alarms, phone calls, and environmental monitoring and alerting systems
- Dispatch security officers or law enforcement personnel for alarm response, calls for service, and emergency situations
- Execute protocols and communicate at all levels across the APAC region to employees, site security leads, safety & security staff, or contracted officers as needed
- Manage information flow to and from an incident
- Ensure all forms of communication, such as e-mails, phone conversations, and client interactions, are conducted in a courteous and professional manner, confidentially, and documented appropriately
- Maintain situational awareness of current global current events
- Maintain operational logs, conduct daily shift checklists, handover reports, and incident reports
- Monitor and respond to global alerts and events affecting company facilities and employees providing immediate information and assistance as needed
- Notify leadership of events affecting business operations and employees
- Ensure proper handling of highly confidential information
- Perform other duties assigned by supervisors related to security and safety.
ISOC Operator
HSBC Through Datacore Technologies Pvt.Ltd.
03.2018 - 10.2019
- Previously worked as an ISOC Operator, where we all handled global site monitoring of the Access Control System from the Integrated Security Operation Centre on a real-time basis. We alerted security of any security violations or breaches.
- Monitoring all the global site's cameras, which are restricted on the site. If any suspicious movements are detected, we will inform the site team immediately.
- Maintaining the sites data in the dash board which it indicates all the Access cards and cameras list which is managing the data in one integrated sheet
- Providing the Access to the employees to the particular project on approval of the Project Manager and Chief Security Officer Mail confirmation
- Revoking the Access Permissions of the employees after receiving proper approval mails from the Project manager and CSO Approval
- Preparing the approval list of all projects on Monthly Basis
- And Preparing Weekly report and Monthly Report
- Sending the Access Violations Mails to the concerned person who are not Authorized to enter the restricted projects on Daily basis
- Generating the Reports in ACS client software on Daily, Weekly, Monthly Basis and updating as per the ISOC requirement
- Attending the employees calls on high priority for enabling Anti pass back and the grievance of the employees related to Access Cards
- Logging a Complaint to the customer Care of Service Provider to rectify the Breakdown and Executing the issue at site
- Maintaining a complaint registers and keeps track of all the complaints and response time of a Service Provider.
Console Officer
Capgemini India Pvt Ltd. Through JB Services (HYDERABAD)
06.2016 - 03.2018
- Monitoring the Access control System from Security Control Room on Real time Basis and alerting the security on any Security violation or Breach
- Monitoring the Facility Cameras Specially entrances and exits of Data Centers, High Security Zones, Server Room, Network Room and Restricted Projects through console monitors from Security Command Center
- Providing the Access to the employees to the particular project on approval of the Project Manager and Chief Security Officer Mail confirmation
- Revoking the Access Permissions of the employees after receiving proper approval mails from the Project manager and CSO Approval
- Preparing the approval list of all projects on Monthly Basis
- And Preparing Weekly report and Monthly Report
- Sending the Access Violations Mails to the concerned person who are not Authorised to enter the restricted projects on Daily basis
- Generating the Reports in ACS client software on Daily, Weekly, Monthly Basis and updating as per the CSO requirement
- Attending the employees calls on high priority for enabling Anti pass back and the grievance of the employees related to Access Cards
- Logging a Complaint to the customer Care of Service Provider to rectify the Breakdown and Executing the issue at site
- Maintaining a complaint registers and keeps track of all the complaints and response time of a Service Provider
- Handling security issues or emergency situations appropriately
- If Fire alarms activates used to alert the employees on PA system and ask them not to panic or further Evacuation will be carried based on the situation and used to investigate the cause of false alarm
- Investigate and preparing reports on accidents, incidents, and suspicious activities and Mailing the reports to the Managers prior Approval from the CSO
- Attending the specific security/safety training programs given by the CSO on Weekly Basis
- Checking the Gas cylinders on shift basis and noted down all the readers if any less than the actual reading inform to Duty Engineer.
BMS Executive
Accenture India Pvt Ltd. Through AMPS
04.2015 - 06.2016
- Monitoring the Access control System from Security Control Room on Real time Basis and alerting the security on any Security violation or Breach
- Monitoring the Facility Cameras Specially entrances and exits of Data Centers, High Security Zones, Server Room, Network Room and Restricted Projects through console monitors from Security Command Center
- Providing the Access to the employees to the particular project on approval of the Project Manager and Chief Security Officer Mail confirmation
- Revoking the Access Permissions of the employees after receiving proper approval mails from the Project manager and CSO Approval
- Preparing the approval list of all projects on Monthly Basis
- And Preparing Weekly report and Monthly Report
- Sending the Access Violations Mails to the concerned person who are not Authorized to enter the restricted projects on Daily basis
- Generating the Reports in ACS client software on Daily, Weekly, Monthly Basis and updating as per the PMO requirement
- Attending the employees calls on high priority for enabling Anti pass back and the grievance of the employees related to Access Cards
- Logging a Complaint to the customer Care of Service Provider to rectify the Breakdown and Executing the issue at site
- Maintaining a complaint registers and keeps track of all the complaints and response time of a Service Provider
- Handling security issues or emergency situations appropriately
- If Fire alarms activates used to alert the employees on PA system and ask them not to panic or further Evacuation will be carried based on the situation and used to investigate the cause of false alarm
- Investigate and preparing reports on accidents, incidents, and suspicious activities and Mailing the reports to the Managers prior Approval from the CSO
- Attending the specific security/safety training programs given by the CSO on Weekly Basis
- Checking the Gas cylinders on shift basis and noted down all the readers if any less than the actual reading inform to Duty Engineer.
Education
Skills
- C-CURE9000: ACS Software 240v (2008 R2 SQL Server as Database Engine)
- Knowledge on Lenel onguard access control application
- Control centre: FLIR application which is using to monitor the cameras
- Vantage web based application to monitor the alarms in dashboard
- Dataminor, Mitcat to monitor breaking news alerts and latest news updates to escalate
- March Network: Command client which is using to monitor the cameras
- P2000 ACS Software 310v and PTC
- PRO-WATCH: ACS Software 42v
- SCHLAGE SMS Enterprise: ACS Software 535
- Knowledge on IFC 1010 / 2020 / 3030 /640: Notifire Fire Alarm System
- Axis cameras,Honeywell DVRs & NVRs, Pelco DVRs, Johnson Controls DVN5000, Hikvision DVRs & NVRs
- Operating Systems: MS DOS & Windows
Work Experience Details
- Currently working in Warner bros.Discovery through CBRE South Asia Pvt. Ltd.
- Google India Pvt, Ltd through G4s security services, SSC Operator, 11/2019, 07/2024
- HSBC Through Datacore Technologies Pvt.Ltd., ISOC Operator, 03/2018, 10/2019
- Capgemini India Pvt Ltd. Through JB Services, Console Officer, 06/2016, 03/2018
- Accenture India Pvt Ltd. Through AMPS, BMS Executive, 04/2015, 06/2016
Personal Information
- Father's Name: Kadam Ramulu
- Date of Birth: 12/06/1987
- Nationality: Indian
- Marital Status: Married
Passport No
G8127062
Languages
English, Hindi and Telugu
Disclaimer
I hereby declare that the information given above is true to the best of my knowledge. I will make it my earnest endeavor to discharge competently and carefully the duties you may be pleased to entrust with me.
Timeline
SOC Operator
Warner bros discovery through CBRE
08.2024 - Current
SSC Operator
Google India PVT Ltd through G4s security services
11.2019 - 07.2024
ISOC Operator
HSBC Through Datacore Technologies Pvt.Ltd.
03.2018 - 10.2019
Console Officer
Capgemini India Pvt Ltd. Through JB Services (HYDERABAD)
06.2016 - 03.2018
BMS Executive
Accenture India Pvt Ltd. Through AMPS
04.2015 - 06.2016
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