Kadambari R Arora
Senior Sales Manager
Summary
With 19 years of experience in the aviation and real estate industries, I am a diligent and goal-oriented professional dedicated to driving growth. Throughout my 15 years in aviation and 4 years in real estate, I have consistently delivered exceptional customer experiences, built strong relationships, and met sales targets. My proven track record speaks to my ability to provide outstanding service and achieve results.
Overview
20
20
years of professional experience
4
4
Languages
Work History
Senior Sales Manager
Total Enviornment Pvt Ltd
08.2022 - Current
- Developing Strategies: Creating and implementing sales strategies to achieve the set goals, including marketing campaigns, promotional activities, and customer outreach programs.
- Client Relationship Management:Customer Service Ensuring high levels of customer satisfaction by addressing client concerns and providing excellent service throughout the buying or selling process.
Building Relationships: Developing and maintaining strong relationships with clients, real estate developers, and other stakeholders.
Market Analysis:Research: Staying informed about market trends, property values, and competitor activities to provide accurate advice and stay competitive.
Adapting Strategies:Adjusting sales strategies based on market conditions and client demands.
Administrative Duties
Compliance:Ensuring all transactions and sales practices comply with legal regulations and company policies.
Documentation:Overseeing the completion and accuracy of sales documentation, contracts, and agreements.
Manager Sales
Sobha Limited
03.2021 - Current
- Although not from a Sales Background, was able to quickly learn and adapt to the roles and responsibilities with impressive sales figures
- Strategic initiatives to improve sales and reach
- Planning and implementing Marketing activities
- Setting up new channel partners and overseeing the on- boarding process
- Generating leads and drive sales
- Ensuring there is an increase in the conversion ratio of the potential site Visit
- Negotiation and closures
- Coordinating with CRM and customers for the agreement's execution and payments
- Develop and maintain relationship for project finance/housing loan tie-up
Flight Attendant - International Sectors
Lufthansa German Airlines
09.2006 - 02.2021
- Company Overview: Deutsche Lufthansa AG (Lufthansa German Airlines) is the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe, both in terms of passengers carried and fleet size
- Managing Customer expectations, driving superior customer services and dealing with multicultural and multi-dimensional personalities and situations
- Responsible for process adherence especially related to critical safety and regulatory procedures
- Accountable for delivering and influencing exceptional service that meets international standards to a diverse and international mix of passengers
- Well-Equipped to handle All Safety related issues
- Well-Trained to handle flights of all new Aircraft types
- First Aid and CPR Certified
- Able to sell different products on-board
- Good hospitality skills for presenting food and drinks
- Deutsche Lufthansa AG (Lufthansa German Airlines) is the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe, both in terms of passengers carried and fleet size
- Selected in the Elite group of staff responsible for special PR activities related to managing VVIP guest on board our airlines, including LH CEO
- Film stars, Delegates, Politicians, Corporates, Sports Icons and Personalities such as his Holiness the Dalai Lama
- Selected as a team member in Lufthansa's documentary Film (Life of a Flight Attendant)
- Completed and excelled in varied and specialized trainings such as Wine tasting, Service excellence, Safety, Crew Resource Management, Crowd Management etc
- Worked with the PR Team to launch new aircrafts
- Inducted new Crew members and ensuring that they are well versed with all the Aircraft processes including exigencies
Flight Attendant
Delta Airlines
04.2005 - 08.2006
- Part of the PR team handling all corporate clients
- Managed process adherence to various critical safety processes on board
- Worked in an international environment with team members from different cities across India
- Delivered high quality service that meets international standards to a diverse and international mix of passengers
- On occasional circumstances, attended to complaints raised by irate passengers on board
Education
Bachelor of Corporate Secretaryship - Corporate Secretaryship
MOP Vaishnav College
01.2000 - 01.2003
Diploma in Interior Designing - undefined
Interior and Exterior Institute
01.2002 - 01.2003
Skills
Customer Relations
Corporate Sales
Team Management
Global Mindset
International Culture
Equipment Handling
Grievance Handling
Inventory Management
Customer Services
Personal Information
Date of Birth: 10/27/83
Coreareasofcompetence
- Customer Relations
- Corporate Sales
- Team Management
- Global Mindset
- International Culture
- Equipment Handling
- Grievance Handling
- Inventory Management
- Customer Services
- Emergency Handling
- Cabin Security
- Special Needs Assistance
- Safety Equipment
Timeline
Senior Sales Manager
Total Enviornment Pvt Ltd
08.2022 - Current
Manager Sales
Sobha Limited
03.2021 - Current
Flight Attendant - International Sectors
Lufthansa German Airlines
09.2006 - 02.2021
Flight Attendant
Delta Airlines
04.2005 - 08.2006
Diploma in Interior Designing - undefined
Interior and Exterior Institute
01.2002 - 01.2003
Bachelor of Corporate Secretaryship - Corporate Secretaryship
MOP Vaishnav College
01.2000 - 01.2003