Kadambari Jadhav
Mumbai
Summary
Freight forwarding professional with over 8 years of experience, including 3+ years at Dubai-based MNCs like DP World and Freight Systems. Specializes in freight pricing, global agent negotiation, and commercial strategy for ocean and air import/export. Demonstrated success in securing competitive rates, enhancing profitability, and establishing robust international agent networks. Proficient in RFQ management and vendor negotiation, delivering effective logistics solutions with strong stakeholder engagement.
Overview
3
3
Languages
8
8
years of professional experience
Work History
Assistant Manager - Branch Sales Support
DP WORLD
Mumbai
09.2024 - Current
- Managed high-volume customer queries and complaints, ensuring clear, solution-oriented communication to improve customer satisfaction.
- Delivered end-to-end support including issue resolution, pricing coordination, and stakeholder alignment.
- Proactively took on additional responsibilities to enhance team performance and streamline operational efficiency.
- Coordinated and negotiated with overseas agents globally to secure competitive rates and reliable service, enhancing cost-effectiveness and service reliability.
- Analyzed customer requirements and provided effective, timely logistics solutions.
- Trained new employees on company policies, customer service excellence, and sales techniques.
Pricing Specialist - Sales Support
FREIGHT SYSTEMS
MUMBAI, INDIA
03.2023 - 09.2024
- Drove profitability by achieving favourable commercial terms and pricing agreements.
- Provided detailed price quotes to customers to facilitate purchasing decisions.
- Analysed sales and performance data to identify trends and recommend actions that improved commercial outcomes.
- Negotiated competitive rates with overseas agents, enhancing global network relationships.
- Delivered forecasts to inform planning and decision-making across teams.
Client Relationship Associate
ATA FREIGHT LINE
MUMBAI, INDIA
04.2022 - 03.2023
- Scheduled meetings, fostering strong working relationships with overseas agents.
- Negotiated overseas agent rates, enhancing competitive pricing and trading terms.
- Chose economical offers to optimise budget while maintaining service quality, ensuring service quality met customers’ needs.
Sr. Sales and Pricing Executive
PRIME LOGISTICS PVT. LTD.
MUMBAI, INDIA
08.2020 - 04.2022
- Drove pipeline growth by identifying and pursuing new client service opportunities.
- Negotiated contractor and vendor contracts on favourable terms, resulting in cost savings and improved service agreements.
- Strengthened strategic relationships with clients, carriers, shippers, and receivers, enhancing collaboration and service delivery.
- Supported board decisions by drafting clear reports on developments and issues.
Air Export - Operations Executive
LEAAP INTERNATIONAL PVT. LTD.
05.2018 - 08.2020
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Developed short-term and long-term plans that improved operational efficiency and profitability.
- Implemented operational strategies that strengthened customer loyalty and retention.
- Coached and trained two team members, enhancing their operational skills and contributing to team effectiveness.
Education
DGR Qualification - FREIGHT FORWARDING
INDIAN INSTITUTE OF PACKAGING
Mumbai, MH01-2021
PGD in Logistics and SCM - LOGITICS AND SUPPLY CHAIN MANAGEMENT
MUMBAI UNIVERSITY (GARWARE INSTITUE)
Mumbai01-2018
T. Y. BCOM - B.COM
MUMBAI UNIVERSITY
Mumbai, MH01-2017
H.S.C - COMMERCE
DAHANUKAR COLLEGE OF COMMERCE
Mumbai, MHS. S. C. - MAHARASHTRA STATE BOARD
CARMELITE CONVENT ENGLISH HIGH SCHOOL
Mumbai, MHSkills
- Negotiation skills
- Global networking and relationship management
- Freight pricing strategies
- Sales support and commercial coordination
- Deadline-driven execution
- Stakeholder communication
Languages
English
Advanced
C1
Hindi
Advanced
C1
Marathi
Advanced
C1
Timeline
Assistant Manager - Branch Sales Support
DP WORLD
09.2024 - Current
Pricing Specialist - Sales Support
FREIGHT SYSTEMS
03.2023 - 09.2024
Client Relationship Associate
ATA FREIGHT LINE
04.2022 - 03.2023
Sr. Sales and Pricing Executive
PRIME LOGISTICS PVT. LTD.
08.2020 - 04.2022
Air Export - Operations Executive
LEAAP INTERNATIONAL PVT. LTD.
05.2018 - 08.2020
DGR Qualification - FREIGHT FORWARDING
INDIAN INSTITUTE OF PACKAGING
PGD in Logistics and SCM - LOGITICS AND SUPPLY CHAIN MANAGEMENT
MUMBAI UNIVERSITY (GARWARE INSTITUE)
T. Y. BCOM - B.COM
MUMBAI UNIVERSITY
H.S.C - COMMERCE
DAHANUKAR COLLEGE OF COMMERCE
S. S. C. - MAHARASHTRA STATE BOARD
CARMELITE CONVENT ENGLISH HIGH SCHOOL