Kadambini Nayak
Scrum Master/ Business Analyst
Bangalore
Summary
Dynamic Scrum Master with a proven track record at Royal Bank of Canada, adept at optimizing project workflows and enhancing team collaboration. Expert in sprint planning and stakeholder management, successfully reduced time-to-market for product releases. Passionate about coaching teams in Agile methodologies, fostering a culture of continuous improvement and high-quality outputs.
Overview
19
19
years of professional experience
Work History
Scrum Master
Royal Banck of Canada, Tata Consultancy Services
01.2025 - 02.2026
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Developed custom Scrum boards for better task tracking and transparency within the team.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Streamlined release processes through close coordination between development teams and operations staff.
Scrum Master
Toronto Dominion Bank
12.2024 - 12.2025
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Created comprehensive user stories with clear acceptance criteria to guide development efforts.
- Led sprint reviews and planning meetings to promote full team engagement.
- Optimized resource allocation by identifying and addressing bottlenecks in project workflows, leading to reduced time-to-market for product releases.
- Streamlined communication between developers and QA teams, ensuring smoother workflow and higher quality outputs.
Business Analyst/Senior Product Specialist
Bank Negara Indonesia, Tata Consultancy Services
11.2019 - 10.2024
- Interacted with the BNI Business team to understand business needs, and translate them into requirements and project scope.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Increased project visibility by creating comprehensive dashboard for real-time status updates, improving stakeholder communication.
- Managed the on-time releases and updated the client when the delivery was done. Notified and followed up for client agreement and sign-off on features delivered.
- Documented manual for the bank employee and its customers to facilitate their use of the application.
Business Analyst
Bakkt, Tata Consultancy Services
09.2018 - 10.2019
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Increased resource efficiency by analyzing detailed business requirements.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Trained and supported QA teams to understand the functionalities and write test cases and scenarios to test the application.
Business Analyst
Credit Suisse Bank, Tata Consultancy Services
08.2013 - 01.2018
- Created functional requirement documents for the changes recommended by the business teams to implement on the applications.
- Supported the Credit Suisse team in providing details of the legacy system while they were migrating to new applications.
- Represented the team in quarterly calls with release management, providing them with the details of the releases.
- Support and train the QA team to carry out testing activities.
- Support the UAT team during the testing of the applications.
- Review and accept the deliverable made to customers.
Business Analyst
Phoenix Life Insurance, Tata Consultancy Services
05.2010 - 10.2013
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
Business Analyst, Insurance Domain
Cambridge Solutions
11.2006 - 09.2009
- Analyzed the as-is flow of the existing underwriting and claims system.
- Customize the requirement as per the business requirement document.
- Conducting a gap analysis and creating a traceability matrix to check the requirement coverage.
- Supported QA teams to understand the requirements and write test cases.
- Also supported the teams when releases were made.
Education
Master in Technology - Machinery And Powert
OUAT
Odisha 05.2001 -
Skills
Sprint planning
Scrum framework expertise
Project management
Stakeholder management
Timeline
Scrum Master
Royal Banck of Canada, Tata Consultancy Services
01.2025 - 02.2026
Scrum Master
Toronto Dominion Bank
12.2024 - 12.2025
Business Analyst/Senior Product Specialist
Bank Negara Indonesia, Tata Consultancy Services
11.2019 - 10.2024
Business Analyst
Bakkt, Tata Consultancy Services
09.2018 - 10.2019
Business Analyst
Credit Suisse Bank, Tata Consultancy Services
08.2013 - 01.2018
Business Analyst
Phoenix Life Insurance, Tata Consultancy Services
05.2010 - 10.2013
Business Analyst, Insurance Domain
Cambridge Solutions
11.2006 - 09.2009
Master in Technology - Machinery And Powert
OUAT
05.2001 -