Detail-oriented professional with a strong focus on customer service and relationship development. Proven ability to manage inquiries and optimize service delivery through effective communication.
Overview
6
6
years of professional experience
Work History
Inside Sales Representative
Premier Truck Rental
2025.08 - Current
Developed customer relationships through effective communication and follow-up strategies.
Assisted in managing sales pipeline using CRM software to track leads and opportunities.
Responded to customer inquiries, providing accurate product information and solutions.
Collaborated with team members to identify opportunities for upselling rental services.
Certified Nursing Assistant
Hickory Creek Nursing Home
2020.04 - 2025.09
Assisted with daily living activities to enhance resident comfort and well-being.
Monitored vital signs and reported changes to nursing staff for timely interventions.
Collaborated with healthcare team to develop personalized care plans for residents.
Trained new staff on procedures, safety protocols, and resident care standards.
Rental Coordinator
Premier Truck Rental
2024.10 - 2025.08
Coordinated rental transactions and customer inquiries to ensure efficient service delivery.
Managed fleet inventory, optimizing vehicle availability for clients' needs.
Processed rental agreements and documentation with attention to detail and accuracy.
Facilitated communication between customers and maintenance teams to resolve issues promptly.
Medical Assistant
Parkview Hospital
2022.09 - 2024.10
Assisted physicians with patient examinations and procedures, ensuring comfort and efficiency.
Administered medications and vaccinations following established protocols, enhancing patient care quality.
Coordinated patient scheduling and maintained accurate medical records using electronic health record systems.
Educated patients on medical procedures and treatment plans, fostering understanding and compliance.