Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaden Hanson

Indianapolis

Summary

Dynamic sales professional with a proven track record at Home Depot, excelling in customer service and relationship building. Recognized for enhancing store performance through effective teamwork and inventory management. Committed to achieving sales goals while delivering exceptional shopping experiences, leveraging strong problem-solving skills and a reliable work ethic.

Overview

6
6
years of professional experience

Work History

Sales Associate

Home Depot
Indianapolis, IN
02.2021 - Current
  • Assisted customers in locating products and provided knowledgeable recommendations to enhance shopping experience.
  • Maintained organized merchandise displays to promote product visibility and improve sales potential.
  • Collaborated with team members to achieve daily sales goals and enhance overall store performance.
  • Conducted inventory checks, ensuring stock availability and accuracy for customer demands.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Participated in training sessions to develop product knowledge and improve service delivery skills.
  • Implemented store promotions and signage updates to attract customer attention effectively.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Freight Team Associate

Home Depot
Indianapolis, IN
02.2021 - 01.2024
  • Oversaw daily freight operations, ensuring timely and accurate inventory replenishment.
  • Trained new associates on safety protocols and operational procedures to enhance team performance.
  • Implemented efficient stock organization methods, improving accessibility for merchandise retrieval.
  • Collaborated with management to streamline freight processing procedures, enhancing workflow efficiency.
  • Monitored inventory levels and assisted in audits to maintain accurate stock records.
  • Coordinated with other departments to optimize product placement and merchandising strategies.
  • Enhanced loading techniques, reducing wait times during peak hours for freight deliveries.
  • Lifted and moved items weighing Number pounds multiple times per shift.
  • Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.

Business Operations Associate

At Home
Indianapolis, IN
09.2020 - 01.2021

-Coordinated unloading processes for trailers loaded with merchandise, supporting continuous business activity.

-Adjusted aisle layouts to optimize shopping experience and meet customer preferences.

Education

High School Diploma -

North Central High School
Indianapolis, IN
05.2020

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Stocking and receiving
  • Client service
  • Retail store operations
  • Inventory tracking

Timeline

Sales Associate

Home Depot
02.2021 - Current

Freight Team Associate

Home Depot
02.2021 - 01.2024

Business Operations Associate

At Home
09.2020 - 01.2021

High School Diploma -

North Central High School
Kaden Hanson