Kaden Kesling
Floyds Knobs
Summary
Detail-oriented professional with strong customer service skills. Proven ability to create welcoming environments and resolve issues effectively. Committed to enhancing client satisfaction and team collaboration.
Overview
3
3
years of professional experience
Work History
Cashier
Bass Pro Shops
Clarksville
08.2025 - 10.2025
- Processed customer transactions efficiently at point-of-sale systems.
- Collaborated with team members to ensure smooth store operations.
- Resolved customer complaints with patience and professionalism.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
Front Desk Agent
Planet Fitness
Jeffersonville
03.2024 - 05.2025
- Greeted and assisted members with inquiries and provided exceptional customer service.
- Managed member check-ins and maintained accurate attendance records.
- Maintained cleanliness and organization of the front desk area and lobby.
- Collaborated with team members to ensure a welcoming gym environment.
- Answered phones, responded to inquiries, and took messages.
- Generated daily reports detailing occupancy levels, revenue amounts.
Front Desk Agent
Planet Fitness
New Albany
07.2022 - 09.2022
- Greeted and assisted members with inquiries and provided exceptional customer service.
- Managed member check-ins and maintained accurate attendance records.
- Maintained cleanliness and organization of the front desk area and lobby.
- Promoted gym services, programs, and membership upgrades to new visitors.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Education
High School Diploma -
Floyd Central
Floyds Knobs, IN05-2022
Skills
- Customer service
- Team collaboration
- Time management
- Effective communication
- Problem solving
- Organizational skills
- Attention to detail
- Professional demeanor
- communication
Timeline
Cashier
Bass Pro Shops
08.2025 - 10.2025
Front Desk Agent
Planet Fitness
03.2024 - 05.2025
Front Desk Agent
Planet Fitness
07.2022 - 09.2022
High School Diploma -
Floyd Central