Kadhar basha U

• To monitor the accuracy of pricing analytics and operations team (JP Language) through audits and process improvements.
• Audit, track and maintain the quality metrics of assigned processes.
• Meets and/or exceeds the set productivity and accuracy targets.
• Participate in ad-hoc operational projects and audits.
• 24/7/365 availability, including willingness to work on weekends, and outside of the 'standard' workday.
• Collaborated with colleagues to create an effective language learning environment.
• Addressing challenges, making informed choices, and keeping projects on track.
• Encouraging the team, recognizing achievements, and fostering a positive work environment.

Quality Associate,

• Developed and maintained robust automation scripts using Selenium WebDriver and Java to test web-based applications.
• Executed test cases for Kindle devices, e-readers, and related applications to ensure functionality, performance, and user experience meet Amazon’s quality standards.
• Reported and tracked defects using JIRA and ensured timely resolution with the development team.
• Identified, documented, and reported software and hardware issues, collaborating with development• teams for resolution.
• Performed functional, regression, and exploratory testing on various Kindle models and firmware updates.
• Supported the team in transitioning from manual to automation testing by setting up framework components.
• Participated in daily stand-up meetings and provided feedback to improve test coverage and processes.

• Check customer accounts which comply with US tax legislation and regulation.
• Working on US FATCA and TAX regulations.
• Cross Verifying KYC/AML documents of the Entities.
• Worked on Company House, CAOS and BVD for company's Information.
• Worked on IRS W9 and BBA forms submitted by the customers to cross check with Source systems and forms.
• Sending letters to the customer based on guidelines given by regulatory boards.
• Separation or classify the customers based on their details to particular Regulatory Board.
• Working on US FATCA and HMRC C dot Source System to segregate the Customer.
• Worked on high volume in order to meet business requirement and Deliverables.

• Responded promptly to inquiries from customers regarding KYC policies and procedures.
• Tracked regulatory changes related to AML and KYC requirements.
• Verified customer identity using public records, financial databases, and other resources.
• Maintained accurate records of all KYC documentation and analysis results.