Kaif Akhtar
Associate
Patna
Summary
Seeking a challenging position in hotel industry where I can utilize my skills, experience to contribute to the success of the company.
Overview
1
1
year of professional experience
2
2
Certifications
3
3
Languages
Work History
Sales & Marketing Intern
Taj Falaknuma Palace
Hyderabad
01.2022 - 11.2022
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Contacted prospective customers through phone calls and emails to develop business.
- Established lasting customer relationships using active listening and problem-solving skills.
- Demonstrated products to customers, answered questions, and redirected objectives to positive features.
- Managed customer expectations and helped navigate sales processes.
- Demonstrated willingness and interest in learning new tasks and skills.
Education
B.Sc in Hospitality and Hotel administration -
Institute of hotel management
Patna, Bihar 01.2021 - 1 2024
10+2 - Commerce
Rps college
04.2019
10th -
ST. Raza international school
Patna, Bihar 05.2018
Skills
Front Office
NIGHT SHIFTS
CALL HANDLING
OPERATER
ESCORTING GUESTS
LUGGAGE HANDLING
C FORM
UPDATION ETC
Food & Beverage Service
BANQUET SERVICE
TABLE SERVICE
BAR SERVICE
STORE MANAGEMENT
GUEST PREFRENCES DRINK SERVICE ETC
Housekeeping
BED MAKING
ROOM CLEANING
VACUUMING ROOMS ETC
Food Production
LIVE COUNTER
STORE PICKUP
CHOPPING VEGGIES ETC
Sales & marketing
CALL HANDLING
RESTAURANT BOOKINGS
MAIL CONFIRMATION
FOLLOW UP CALLS
QUERIES CALL
FOOD PREFERENCES OF GUEST
ETC
Excellent Communication
Active Listening
Personal Information
- Father's Name: PARWEZ AKHTAR
- Date of Birth: 03/16/2002
- Nationality: Indian
Itcredentials
Versed in Windows, MS Office, Discho, web browser, etc.
Passions
- Gym
- Social Service Work
- Travelling
- Manga & Novels
- Anime
Training
TAJ FALAKNUMA PALACE, Hyderabad, IET Intern, Successfully completed 17 weeks of industrial training from TAJ FALAKNUMA PALACE, Hyderabad in all major departments. Also got the opportunity to work in sales's department., 2022-01-01
Certification
THE UNIVERSITY OF NEW SOUTH WALES | EDUCATIONAL ASSESSMENT AUSTRALIA 2009 INTERNATIONAL ASSESSMENTS FOR INDIAN SCHOOLS ENGLISH Participation
Timeline
Sales & Marketing Intern
Taj Falaknuma Palace
01.2022 - 11.2022
B.Sc in Hospitality and Hotel administration -
Institute of hotel management
01.2021 - 1 2024
PETROLEUM CONSERVATION RESEARCH ASSOCIATION (Ministry of Petroleum & Natural Gas) GOVERNMENT OF INDIA | Certificate of Participation
10-2013
THE UNIVERSITY OF NEW SOUTH WALES | EDUCATIONAL ASSESSMENT AUSTRALIA 2009 INTERNATIONAL ASSESSMENTS FOR INDIAN SCHOOLS ENGLISH Participation
06-2009
10+2 - Commerce
Rps college
10th -
ST. Raza international school
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