Faris Hyder Shaikh
Fujairah
Summary
Resourceful Senior Assistant with a strong track record of highly productive and efficient task completion. Proficient in time management, administrative support, and project coordination. Excellent communication, adaptability, and problem-solving skills to enhance team performance and meet organizational objectives.
Overview
15
15
years of professional experience
Work History
Sr. Assistant Technician
Wilhelmsen & Survitec group
FUJAIRAH
02.2013 - Current
- Maintained operational readiness by inspecting vessel-based firefighting equipment
- Utilized Unitor, N.k., and Fain systems effectively
- Conducted ship's services inspections offshore and in ports, and dry docks.
- Conducted detailed inspections for system certification. Conducted offshore and dry dock services.
- Conducted customer satisfaction surveys to identify areas for service improvement.
- Inspected and monitored safety equipment to ensure compliance with applicable regulations.
- Conducted accident investigations, identified root causes, and recommended corrective actions to prevent future incidents.
- Maintained records of inspections, tests, and evaluations of safety systems.
- Performed regular workplace hazard assessments to identify potential risks or hazards in the work environment.
- Provided training on safe work practices and procedures for employees and supervisors.
- Analyzed data from surveys, inspections, or other sources to determine areas that need improvement in terms of safety performance.
- Implemented strategies designed to reduce accidents or improve working conditions.
Technical Assistant
Fugro Geoscience India Private Limited.
Mumbai
06.2011 - 09.2012
- Led technical and practical design efforts for business-focused data management solutions in the Oil and Gas sector
- Converting operational needs into comprehensive design guidelines
- Resolved technical problems effectively
- Adhering to quality requirements within reasonable bounds
- Managed additional responsibilities as demanded
- Assisted in the installation of hardware and software components, such as printers, scanners, and other peripherals.
- Provided technical support to users by troubleshooting hardware and software issues.
- Diagnosed computer problems using diagnostic tests and troubleshooting techniques.
- Maintained accurate records of all repairs performed on computers.
- Participated in meetings with vendors concerning procurement of new hardware or software products.
Customer Support Executive
Hathway Cable & Datacom Ltd.
Mumbai
04.2010 - 04.2011
- Specializes in high-speed Internet and television solutions
- Assisted clients in addressing and resolving Internet service disruptions
- Managed escalations related to lease line issues
- Collaborated on handling technical issues with support team
- Handling email inquiries from customers
- Execute outbound communication for resolving technical issues of clients
- Drafted comprehensive reports on inbound and outbound calls
- Enhanced service offerings with comprehensive broadband internet and television options
- Maintained accurate records of customer interactions.
Education
Diploma in Electrical Engineering -
06.2012
Higher secondary certificate -
Maharashtra Board
03.2008
Secondary school certificate -
Maharashtra Board
03.2006
Skills
- PowerPoint Proficiency
- Excel
- Word
- Skilled in PC Assembly
- Basics of Networking
- Strong Organization
- Computer Skills
- Workload Management
- Team Collaboration
- Operations Support
- Support Services
Visastatus
U.A.E, Fujairah, 09/2023, 09/2025
Drivinglicense
- India, 05/2012, 05/2032
- U.A.E, 12/2018, 11/2025
Father'sname
Hyder Shaikh
Personal Information
- Date of Birth: 04/16/88
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
- English
- Hindi
Personalskillsandcompetencies
- Strong leadership and consensus building skills.
- Track record in the development and implementation of integrated campaigns.
- Able to quickly understand customer needs and to deliver timely and cost-effective solutions.
- Driven and motivated by results.
- Passionate about performance.
- Strong presenter and negotiator.
- Excellent written skills.
- Organized with good attention to detail.
- A self-starter who can spot new opportunities.
- Able to work as part of wide and varied team.
Disclaimer
I hereby declare that the above written are true to the best of my knowledge and belief.
Timeline
Sr. Assistant Technician
Wilhelmsen & Survitec group
02.2013 - Current
Technical Assistant
Fugro Geoscience India Private Limited.
06.2011 - 09.2012
Customer Support Executive
Hathway Cable & Datacom Ltd.
04.2010 - 04.2011
Diploma in Electrical Engineering -
Higher secondary certificate -
Maharashtra Board
Secondary school certificate -
Maharashtra Board
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