Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Kailas Pawar

Business Development Manager
Pune,MH

Summary

Results-oriented Business Development professional with a strong track record in revenue generation and consultative selling. Manages the complete sales lifecycle, consistently exceeding monthly targets in the Ed-tech sector. Cultivates high customer satisfaction through tailored educational solutions and relationship building.

Overview

10
10
years of professional experience

Work History

Founder / Operations Expert

Maitreagrotech
11.2022 - 01.2026
  • Spearheaded market research and customer acquisition strategies, building a robust client base and generating revenue.
  • Negotiated vendor contracts and streamlined supply chain logistics to achieve profit margins.
  • Strategic Growth: Identified market gaps and developed tailored solutions for regional agricultural needs.
  • Led the establishment and management of a self-employed venture, overseeing business operations in organic agriculture and dairy, including supply chains and sales of livestock, milk, ghee, paneer, and curd.

Senior Business Development Associate | Sales

Think and Learn Pvt Ltd (Byjus)
01.2020 - 10.2022
  • Revenue Generation: Managed the complete sales lifecycle, from lead generation and cold calling to final closures, and post-sale relationship management, driving consistent revenue growth.
  • Sales Excellence: Managed a high-performance individual contributor role, consistently achieving or exceeding monthly sales targets in the global Ed-tech sector.
  • Consultative Selling: Conducted end-to-end counselling sessions for students and parents, identifying learning gaps and pitching personalised educational solutions.
  • Mentorship and Relationship Building: Mentored students, aligning educational needs with technological solutions, and achieving high customer satisfaction ratings.

Team Leader & Process Trainer

Prione Business Services Pvt. Ltd. Amazon
11.2018 - 01.2020
  • Process Training: Designed and delivered training modules on Amazon's SOPs, digital payment integration, ensuring over 95% process compliance across the team.
  • Operational Leadership: Led team of 20+ associates for Amazon Pay achieving 100% of regional merchant onboarding and delivery performance targets.
  • Merchant Onboarding: Spearheaded acquisition and digital enablement of SMBs in Pune, facilitating expansion to over 3.5 million merchants accepting digital payments.
  • Performance Mentorship: Conducted performance audits and coaching sessions, promoting 'Customer Obsession' culture and streamlining merchant turnaround time.
  • Data Analysis: Analyzed daily performance metrics to identify trends, publishing actionable reports that improved team productivity, and regional market penetration.

Technical Support Engineer

Dell
11.2015 - 10.2018
  • Resolved technical issues within Service Level Agreements (SLAs).
  • Provided resolutions for DELL product complaints, improving client satisfaction ratings.
  • Ensured customer satisfaction through timely updates on complaint status.
  • Identified escalation points within established processes, streamlining issue resolution workflow.
  • Analysed requirements and dispatched DELL warranty parts for clients in the USA and Canada.
  • Conducted unit and integration testing to guarantee module functionality.
  • Executed installations within deadlines, aligning with revenue targets and client expectations.
  • Managed individual responsibilities while delivering tasks punctually.

Education

Bachelor of Electronics and Telecommunications Engineering - Electronics And Telecommunication

Savitribai Phule Pune University
Kopargaon, MH
01-2015

Skills

Customer acquisition and business development

Vendor negotiation and consulting

Supply chain management and operational efficiency

Revenue generation and growth

Strategic planning and decision-making

Consultative selling and sales strategy execution

Performance analysis and management

Data-driven decision making and analytics

Team leadership and building

Client relationship management and engagement

Adaptable problem-solving and creative solutions

Mentorship and talent development

Integrity, ethics, and professionalism

Brand management and marketing strategy

Visionary leadership and strategic vision

Timeline

Founder / Operations Expert

Maitreagrotech
11.2022 - 01.2026

Senior Business Development Associate | Sales

Think and Learn Pvt Ltd (Byjus)
01.2020 - 10.2022

Team Leader & Process Trainer

Prione Business Services Pvt. Ltd. Amazon
11.2018 - 01.2020

Technical Support Engineer

Dell
11.2015 - 10.2018

Bachelor of Electronics and Telecommunications Engineering - Electronics And Telecommunication

Savitribai Phule Pune University
Kailas PawarBusiness Development Manager